Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
18
Most reports here involve sudden stalling. Of these, 2 mention a crash.
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I was driving slowly in heavy rain and pulled up to a red light behind another vehicle. Just as I was almost fully stopped, my car suddenly accelerated on its own and struck the vehicle in front of me. The car is equipped with an automatic braking system that should apply the brakes when there is an obstacle. Instead, not only did it fail to brake, it accelerated fully. If the car in front of us had not stopped us, we would have entered a very busy intersection, where we could have been seriously injured and might have hurt others. We were about to enter the freeway, and if this had happened there, the outcome could have been catastrophic. There were no warning lights or alerts of any kind. It happened completely out of the blue. We had the car towed to the dealer in Santa Barbara, where no problem was found. We then took it to the dealer in Thousand Oaks, where we purchased it, and again no problem was found. The vehicle’s black box was checked, but because the car was traveling under 5 mph at the time, nothing was recorded. We contacted Chrysler and reported the issue. So far, no action has been taken, and for the past week they have not even returned our calls. The incident occurred on [XXX]. We cannot drive this car. We also cannot sell it, because we cannot knowingly expose someone else to such a life-threatening risk. Since the problem has not been identified and fixed, it could happen again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11711142 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
32
Most reports here involve electrical shorts. Of these, 1 mention an injury.
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Taillight is retaining water and causing my taillights to go out. This is a very well known issue as the dealer was aware of this issue with a lot of Durangos. The dealer offered no repair as there’s not be a recall and the warranty on my Durango is up. My rear hatch/lift gate is also off and rubbing near the bottom causing the paint to be worn and now beginning to rust. There’s are definitely a quality issue with Dodge as there’s many other Durango’s affected by this.
Source: NHTSA complaint ODI #11758942 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve loss of braking.
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The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: NHTSA complaint ODI #11595649 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve software faults.
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Replaced batteries, and power steering went out, it put my vehicle out of alignment... I tried getting an alignment at local Firestone. Told me they could not connect to the angle sensors and that I need to get a new rack and pinion
Source: NHTSA complaint ODI #11748362 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve other issues.
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The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: NHTSA complaint ODI #11626231 · view all complaints for this vehicle at nhtsa.gov