Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
- Remedy
- New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- Remedy
- New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- Remedy
- Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- Remedy
- MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- Remedy
- Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- Remedy
- New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- Remedy
- Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A propane leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.
- Remedy
- Braun Corporation notified all of the vehicle owners, and Advanced Wheels replaced the recalled parts with new parts, free of charge. Owners may contact Advanced Wheels customer service at 1-860-653-8064.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.
- Remedy
- Braun Corporation notified all the vehicle owners, and Cummings Mobility replaced the recalled parts with new parts, free of charge. The recall was completed as of April 10, 2014. Owners may contact Cummings customer service at 1-800-639-5438.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
- Remedy
- Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIRS OCCUPANT COULD FALL AND SUSTAIN INJURY.
- Remedy
- PRIME-TIME WILL NOTIFY THE OWNER, AND THE REPAIRS WILL BE PERFORMED BY AN AUTHORIZED BRAUN DEALER FREE OF CHARGE. OWNERS MAY CONTACT PRIME-TIME AT 1-574-293-9191.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
- Remedy
- ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
- Remedy
- ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED ON IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 29, 2011. OWNERS MAY CONTACT ROUSH AT 1-800-59-ROUCH (1-800-597-6874.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Suspension recall
IF A LOSS OF SERVICE BRAKE PRESSURE OCCURS, THE DRIVER MAY NOT BE ABLE TO CONTROL THE VEHICLE, INCREASING THE RISK OF A CRASH
- Remedy
- FRONTLINE WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY LOCAL FORD DEALERS AND FRONTLINE AUTHORIZED SERVICE FACILITIES. THE MANUFACTURER BEGAN CONTACTING OWNERS BY TELEPHONE ON JULY 12, 2011. OWNERS MAY CONTACT FRONTLINE COMMUNICATIONS AT 1-727-573-0400.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
- Remedy
- AS OF MAY 27, 2011, ROUSH HAD NOTIFIED ALL OWNERS OF RECORD BY TELEPHONE AND SHIPPED TO THEM REPLACEMENT VALVES FREE OF CHARGE. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.
- Remedy
- BRAUN WILL NOTIFY OWNERS AND INSTRUCT THEM TO CONTACT EITHER CARRIER OR A BRAUN DEALER TO OBTAIN THE FREE REMEDY. THE SAFETY RECALL BEGAN ON MARCH 17, 2011. OWNERS MAY CONTACT CARRIER AT 1-800-793-4741 OR BRAUN AT 1-800-THE-LIFT (1-800-843-5438).
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
4
Most reports here involve sudden stalling.
Read full complaint
The contact owns 2010 Ford E-350. The contact stated that while driving approximately 60 MPH, there was an abnormal rattling sound coming from the transmission clutch plate. Additionally, the contact stated that while driving uphill, the vehicle would lose power while in 3rd and 4th gears. There was no further information provided. The local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 145,000.
Source: NHTSA complaint ODI #11513914 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve corrosion.
Read full complaint
ON THE 2003 AND UP FORD E-SERIES VANS USED FOR AMBULANCE CONVERSIONS. THE CABLE LEADING FROM THE REAR BATTERY UNDER THE VEHICLE TO THE FORD FACTORY JUMP STUD. THE CABLE IS CORRODING AND BREAKING OFF, CAUSING ARCING. ALSO THE FACTORY JUMP STUD, IS WHERE QVM RECOMMENDS THAT AMBULANCE MANUFACTURERS ATTATCH THE CABLE FEEDING THE AMBULANCE CONVERSION. WHEN THE FORD CABLE BREAKS, IT CAUSES THE AMBULANCE CONVERSION TO LOOSE ALL ELECTRICAL POWER TYPICALLY INCLUDING ALL WARNING DEVICES IE SIRENS, LIGHTS, ETC. DOME ATTENDANT LIGHTING, INVERTERS, TWO-WAY RADIOS, SUCTION, ELECTRICAL OXYGEN SOLENOIDS, ETC. THIS POTENTIALLY NEGATIVELY IMPACT A PATIENT BEING TRANSPORTED WHEN THIS HAPPENS. ALSO THE ARCS FROM THE CORROSION DIRECTLY PRIOR TO THE CABLE SEPARATING, HAS CAUSED THE INSULATOR AROUND THE FORD JUMP STUD TO MELT, AS SEEN BY DEFORMITY, AND ALSO CHARRING, THIS IS A POTENTIAL FIRE HAZARD. THE COMPANY I WORK FOR HAS RECENTLY HAD TO CHANGE OUT THESE CABLES TO A HOME-BUILT DESIGN ON AROUND 75 OF THESE VEHICLES, INCLUDING 2010 MODELS. I SENT AN EMAIL TO FORD, AND THEY MORE OR LESS DECIDED THAT IT WAS A WHEELED COACH ISSUE, HOWEVER WHEELED COACH CLAIMS IT IS A FORD ISSUE. THIS PROBLEM IS SHOWING UP ON MORE THAN JUST WHEELED COACH BRAND AMBULANCES. A REDESIGN TO THE CONNECTIONS MADE AT THE JUMP STUD COULD SOLVE THIS PROBLEM, EITHER BY MOVING THE QVM RECOMMENDED ATTATCHMENT LOCATION, OR A BETTER DESIGN TO THE CABLES/AND JUMP STUD. *LN
Source: NHTSA complaint ODI #10381068 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve unintended acceleration.
Source: NHTSA complaint ODI #11013872 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
7
Most reports here involve loss of steering.
Source: NHTSA complaint ODI #11468864 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
TL* THE CONTACT OWNED A 2010 FORD E-350. WHILE DRIVING 30 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH A POLICE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM BACK PAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 69,800.
Source: NHTSA complaint ODI #11052697 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve other issues.
Read full complaint
WE WERE HAVING TROUBLE WITH THE DEADBOLT ON THE MOTORHOME OFF AND ON AND HAD TO USE THE CHASSIS DOORS TO EXIT AND ENTER THE VEHICLE. ON THIS PARTICULAR DAY WE WERE HEADING FOR THE BEACHES IN YORKTOWN. ONCE WE ARRIVED WE TRIED TO EXIT THE COACH AND WERE UNABLE TO UNLOCK THE DEADBOLT AND THE REGULAR LOCK, SO WE HAD TO BRING EVERYTHING OVER THE CHASSIS SEATS TO EXIT THE VEHICLE. *TR
Source: NHTSA complaint ODI #10605293 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2010 has 16 complaints on file, fewer than the 2011 (18). Of the 8 model years of the Ford E-350 we cover, the 2021 has the most (22). Older model years have had longer to collect complaints.