Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
- Remedy
- New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- Remedy
- New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- Remedy
- Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- Remedy
- MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- Remedy
- Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- Remedy
- New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- Remedy
- Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A propane leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.
- Remedy
- Braun Corporation notified all the vehicle owners, and Cummings Mobility replaced the recalled parts with new parts, free of charge. The recall was completed as of April 10, 2014. Owners may contact Cummings customer service at 1-800-639-5438.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
- Remedy
- Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
- Remedy
- Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
- Remedy
- ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
- Remedy
- ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED ON IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 29, 2011. OWNERS MAY CONTACT ROUSH AT 1-800-59-ROUCH (1-800-597-6874.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Body & glass recall
The presence of bubbles may hinder driver's visibility thereby increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will inspect and replace the windshield if bubbles are present, free of charge. The recall began in January 2014. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall campaign number is 11C20.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Suspension recall
IF A LOSS OF SERVICE BRAKE PRESSURE OCCURS, THE DRIVER MAY NOT BE ABLE TO CONTROL THE VEHICLE, INCREASING THE RISK OF A CRASH
- Remedy
- FRONTLINE WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY LOCAL FORD DEALERS AND FRONTLINE AUTHORIZED SERVICE FACILITIES. THE MANUFACTURER BEGAN CONTACTING OWNERS BY TELEPHONE ON JULY 12, 2011. OWNERS MAY CONTACT FRONTLINE COMMUNICATIONS AT 1-727-573-0400.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A VEHICLE FIRE.
- Remedy
- ROUSH WILL REPLACE THE DEFECTIVE VALVE WITH A CORRECTLY MACHINED ONE. ALL THE AFFECTED VEHICLES HAVE BEEN REPAIRED, THEREFORE, AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
- Remedy
- AS OF MAY 27, 2011, ROUSH HAD NOTIFIED ALL OWNERS OF RECORD BY TELEPHONE AND SHIPPED TO THEM REPLACEMENT VALVES FREE OF CHARGE. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
IN THE EVENT OF A CRASH OR OTHER CIRCUMSTANCES OF SEVERE LOADING, THE WORM GEAR COULD FRACTURE AND ALLOW THE SEAT TO SHIFT UNRESTRAINED FORWARD OR BACKWARD INCREASING THE RISK AND/OR SEVERITY OF INJURIES TO THE DRIVER.
- Remedy
- DEALERS WILL INSPECT THE DRIVER'S SEAT TRACK ASSEMBLY, AND IF NECESSARY, REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 4, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.
- Remedy
- BRAUN WILL NOTIFY OWNERS AND INSTRUCT THEM TO CONTACT EITHER CARRIER OR A BRAUN DEALER TO OBTAIN THE FREE REMEDY. THE SAFETY RECALL BEGAN ON MARCH 17, 2011. OWNERS MAY CONTACT CARRIER AT 1-800-793-4741 OR BRAUN AT 1-800-THE-LIFT (1-800-843-5438).
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
5
Most reports here involve transmission slipping.
Read full complaint
EXTREME KNOCKING OF THE ENGINE AFTER A FEW MINUTES OF WARM UP INCLUDING A LOSS OF POWER AND ACCELERATION. THIS HAS BEEN IDENTIFIED AS FRONT ENGINE NOISE FROM THE "CAM SHAFT PHASER"VTC. EVEN THOUGH THERE IS NO EXTERNAL APPEARANCE OF DAMAGE IT IS CONSIDERED DAMAGE THAT WILL CAUSE FURTHER INTERNAL DAMAGE TO THE ENGINE.
Source: NHTSA complaint ODI #11320212 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve sudden stalling.
Source: NHTSA complaint ODI #11208576 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve loss of braking.
Read full complaint
Vehicle is not as described by VIN #, correctly. Vin describes as: 2011 Forest River Limited Edition Value Hauler. My vehicle is 2011 - E350 Ford Van, 12 passenger. The problem is with the brakes. Have had the brakes repaired 3 occasions, but the results is always the same. The brakes go completely end and have to be pumped to stop. I believe this is a manufacturing problem. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA complaint ODI #11424341 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
7
Most reports here involve loss of steering. Of these, 1 mention a crash.
Read full complaint
TL* THE CONTACT OWNS A 2011 FORD E-350 EQUIPPED WITH B.F. GOODRICH TIRES, SIZE: LT 225/75R16. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO BOUNCE VIOLENTLY. THE CONTACT PULLED THE VEHICLE OVER AND DISCOVERED THAT THE REAR DRIVER SIDE TIRE TREAD HAD SEPARATED AND NOTICED A BLISTER IN THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TREAD HAD SEPARATED AND THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE CONTACT MENTIONED THAT THE REAR PASSENGER SIDE TIRE WAS REPLACED APPROXIMATELY TEN MONTHS AGO DUE TO THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 100,000 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Source: NHTSA complaint ODI #10957801 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
2
Most reports here involve airbags not deploying. Of these, 2 mention a crash.
Read full complaint
THE FORD AMBULANCE I WAS IN WAS STOPPED AT A RED LIGHT. A CADILLAC ESCALADE CROSSED THE CENTER LINE STRIKING IN A OFF SET HEAD ON. THE CADILLAC WAS DOING APPROX. 40+ MPH. THE IMPACT WAS CENTERED ON THE FRONT PASSENGER SIDE OF THE AMBULANCE. THERE WAS ENOUGH IMPACT THAT THE MOTOR MOUNTS BROKE AND THE ENGINE WAS PUSHED IN TO THE FIRE WALL. THERE WAS SLIGHT INTRUSION INTO THE PASSENGER COMPARTMENT OF THE AMBULANCE. THE AIR BAGS DID NOT DEPLOY. THE AIR BAGS IN THE CADILLAC DID DEPLOY. THERE WAS A THIRD VEHICLE INVOLVED. A FORD F`150 TRUCK THAT WAS SIDE SWIPED . THE AIR BAGS ALSO DEPLOYED. *TR
Source: NHTSA complaint ODI #10643090 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Source: NHTSA complaint ODI #11573812 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 18 complaints on file, more than the 2010 (16) and more than the 2012 (16). Of the 8 model years of the Ford E-350 we cover, the 2021 has the most (22). Older model years have had longer to collect complaints.