Owners report coolant disappearing or leaking into an engine cylinder, low coolant warnings, and the engine overheating, stalling or shutting down, sometimes needing a replacement engine. Several say recall coolant sensor repairs did not stop the problem or parts were unavailable.

How common

63 of the 300 complaints we read (21%), roughly 437 of all 2,083 on file

Safety

Can affect control: 17 of 63 reports; 2 reports mention a fire

Related recalls

Owners mention 17V209000. Check the VIN for it.

Before you buy: Ask whether the engine cooling recall was completed or the engine was replaced, and check that the coolant level stays full and the temperature gauge stays normal on a test drive.

• Engine has been using coolant with no visible leak since shortly after purchase, and after a water pump replacement did not stop it, the engine popped loudly with white smoke and knocking on startup. · filed Jun 2026
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  2014 Ford Escape. 1.6L ecoboost engine. Bought the car a couple of years ago from a local Ford dealership. The car was immediately using coolant, but never saw where it was leaking. There was never a spot on the ground where it was leaking. Took car to local mechanic and they replaced water pump. Stating possibly leaking. Car continued to use coolant. A few mornings ago, tried to start car, loud pop sound, white smoke, and engine knocking. Car has 124,000 miles on it. What Now?

  NHTSA complaint ODI #11745191

• Coolant leaked into a cylinder and cracked the cylinder head, requiring a replacement head paid out of pocket because Ford said the VIN was not covered by the coolant recall. · filed Apr 2026
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  Complaint is related to NHTSA campaign number 17v-209, engine and engine coolant. The 2014 Ford Escape we purchased, leaked coolant into the cylinder. The cylinder head was sent to a machine shop, upon examination the cylinder head was cracked requiring an new cylinder head be installed. The work was performed and paid for without reimbursement from Ford as the 2014 Ford Escape was not listed in the recall. The recall covered 2014 Ford Escape manufactured in the Louisville, Kentucky. Our Escape is a 2014 Ford Escape, that was manufactured in Louisville, Kentucky. The cost of the repair was approx $5261.

  NHTSA complaint ODI #11730012

• Engine keeps overheating and stalling in traffic despite replacing hoses, with oil mixing into the coolant reservoir; owner says Ford refused help because the VIN does not show as recalled. · filed Mar 2026
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  I have a 2014 Ford escape 1.6 engine which was clearly on the recall list for engine coolant failure and my vehicle is showing all the signs I repaired some things changed the hoses and it keeps giving me the high engine light oil is mixing into the reservoir. I have not passed emissions over a year The sensor keeps going off and the electrical system is really bad it creates a lot of static I can't play the radio. Here is the codes for the recalls 17S09-and 17v209000. I am making car payments on this vehicle that I cannot drive I've asked Ford in the past could I just have it serviced for the engine coolant system problem and for the purge valve because I can't pass emission test they refuse to help me saying that my VIN is not coming up as a recall but it's the exact same car that they've recalled in the past 2014 Ford escape engine 1.60 I need help!!! This has been going on for weeks with a high engine overheating sensor shutting off the engine stalling me in traffic. This is a safety issue this car belongs to Ford and I think that they should help me get it repaired at a dealership please

  NHTSA complaint ODI #11725710

Owners report the transmission failing, slipping out of gear, or refusing to move the car while the engine revs, often with a transmission fault message, leading to replacement or rebuild.

How common

33 of the 300 complaints we read (11%), roughly 229 of all 2,083 on file

Safety

Can affect control: 26 of 33 reports; 1 report mentions a fire

Related recalls

Owners mention 22V413000. Check the VIN for it.

• Transmission has failed three separate times, slipping out of gear and refusing to re-engage, despite an overhaul and further parts replacement each time. · filed Jun 2026
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  My in city driving car has had it's transmission fail and continues to not be drivable. I am the only owner of this car and have completed all repairs and upkeep according to schedule. In October 2025, my 2014 Escape "slipped" out of gear while in drive and would not engage again. Had it towed to Mel Hamilton Ford where I was informed my transmission had failed. I was given the option to overhaul it or replace with a new at almost $8000-$10000. The overhaul was the more economical solution at the time for us. They repaired the broken transmission parts and returned it to me. After receiving the car back, it never "felt" right again and continued to have issues with shifting between gears, especially around the 40 mph mark. In April 2026, the transmission failed again while driving to work. It "fell out of gear" and had to have the car towed again to the dealership. They found the Front Pump had gone out this time as well as more metal shavings in the transmission causing damage again inside. They replaced the affected parts again. Two weeks later, the transmission has failed again. When shifting from park to reverse, the car would shift very hard and the whole car would "hop" before settling into gear. Same issue happened as before where it fell out of gear and could not get it to go back into gear. It has been towed back into the shop and currently still waiting to hear what's wrong this time (May 2026). As of right now, there is no current recall on my vehicle. Clearly there is an issue that needs addressed!

  NHTSA complaint ODI #11741902

• Vehicle keeps slipping in and out of lower gears. · filed Jul 2025
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  Vehicle keeps slipping in and out of lower gears.

  NHTSA complaint ODI #11673616

• Vehicle lost power in a highway construction zone with no shoulder, slowing dangerously in traffic before the transmission catastrophically failed. · filed Apr 2025
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  Was traveling for work in Ohio. On a major highway at night. The road was under construction and therefore had merging lanes and a reduced speed limit coming up. I passed 5 trucks before the merge to get ahead them before the tight lines. As I was passing I was losing power. Very dangerous in the left lane! I eventually was able to cut some people off with my flashers on to get to the right lane. There was no shoulder! My car continued slowing in 55mph construction zone. I was finally able to get on a shoulder. I was able to turn the car on and off around 8 times to limp off the highway to a near by Loves truckstop. No leaks or smoke. There was no warning. The transmission failed. Towed to a local Ford dealer. 370 miles from home. They were zero help. Had it transported to a dealer at home. Total catastrophic trans failure. Around $6700 to Ford with no discounts from them.

  NHTSA complaint ODI #11653592

Owners report smoke and then flames from under the hood while driving, sometimes after coolant loss, loss of power or warning messages.

How common

21 of the 300 complaints we read (7%), roughly 146 of all 2,083 on file

Safety

Fire or smoke: 21 of 21 reports; 20 reports mention a fire

Related recalls

Owners mention 17V209000. Check the VIN for it.

• A high engine temperature warning appeared while driving, and after pulling over the owner found a fire under the hood that the fire department had to extinguish. · filed Mar 2026
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  2014 Ford Escape 1.6L engine with ECO boost. Alarm on dash for High Engine temperature, Stop Safely. Pulled vehicle to side of road and fire was under hood. Attempted to extinguish with standard fire extinguisher; called 911 and fire department had to extinguisher. Vehicle was towed to local shop.

  NHTSA complaint ODI #11722373

• Engine temperature rose and a severe engine failure warning appeared while driving uphill, followed by smoke and an engine fire that spread to a nearby hillside. · filed Aug 2025
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  I was driving up a hill on the highway with my father in the car with me when my car began to rattle slightly. I looked down and saw that my engine heat dial was somewhat higher than its standard setting, which was weird because I had just put engine coolant in a day or two prior. A second later, my dash said, "Severe engine failure. Pull over." At the same time, the smell of smoke wafted into the car, and soon after, smoke began billowing into the vehicle as well. We pulled to the side of the highway and got out to check what was happening with the engine. At this point, tons of smoke was coming out of the hood. I tried to lift the hood to inspect the engine, but I couldn't because the metal was too hot. I peered through the slit of the hood and saw flames. At this point, we began grabbing all of our belongings from the car and moving out of the way. A few minutes later, the fire became much larger and ended up jumping onto the side of the hill next to the highway. It then continued up the hill and spread to 8 acres before the fire department was able to halt it. I am not sure exactly what part of the engine failed, but I suspect it was the coolant. I had always had issues with the coolant leaking or running out fast, but figured nothing of it, as there was no recall and whenever the car was serviced nothing was said. I don't know where the car is but I do know the front half was completely destroyed by the fire. My dad's and my safety were at risk due to the car we were driving bursting into flames while we were inside. Additionally, one of the doors were broken and we lucked out not sitting in the seat with the broken door. I dont know if the problem has been confirmed. I dont think it has been inspected yet. There was an engine coolant warning minutes before the fire started. But it was just one time and I had put in engine coolant days before. It was not enough warning.

  NHTSA complaint ODI #11677919

• An engine failure message appeared while driving, then smoke and flames came from the engine bay near the ignition coils and firewall, and the fire was put out with snow. · filed Feb 2025
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  The contact owns a 2014 Ford Escape. The contact stated while his daughter was driving approximately 50-55 MPH, the message "Engine Failure" was displayed intermittently. The driver continued driving to a safe location. The contact stated upon noticing smoke coming from underneath the hood, the driver pulled to the side of the road and opened the hood. The contact stated that the driver saw flames on the ignition coils, behind the engine compartment, and on the firewall. The contact's daughter picked up snow and was able to extinguish the fire with snow. The fire department was contacted and arrived at the scene, but no further action was required. The contact's daughter did not sustain any injuries. No police report was filed. The vehicle was towed to Pep Boys, who referred the contact to the dealer and to an independent mechanic. The vehicle was towed to the residence. An independent mechanic was contacted and informed the contact that the failure could be related to NHTSA Campaign Number: 17V209000( Engine and Engine Coolant). The contact became aware that the VIN was included in the recall. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 160,000.

  NHTSA complaint ODI #11641086

Owners report the engine hesitating, jerking or stalling without warning while driving, at idle, when accelerating from a stop or after a restart, often unfixed by repeated part replacements.

How common

21 of the 300 complaints we read (7%), roughly 146 of all 2,083 on file

Safety

Can affect control: 21 of 21 reports

Related recalls

Owners mention 22V413000, 17V209000. Check the VIN for it.

• After a bushing repair, the vehicle stalled while turning with the ABS light on and the transmission slipping; the dealer never diagnosed or fixed it and manufacturer customer service offered no help. · filed Aug 2025
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  The contact owns a 2014 Ford Escape. The contact stated that the local dealer sent a mobile mechanic to the residence to repair a bushing on the vehicle. The contact stated that the ABS warning light was illuminated. The vehicle was repaired, but the mechanic had forgotten to replace a tubing on the vehicle. The vehicle failed to start, and the contact's husband noticed that the tubing was disconnected. The contact's husband was able to attach the tubing, and the vehicle restarted. While her husband was driving the vehicle and making a turn, the vehicle stopped. The vehicle was restarted after several attempts. The contact stated that the transmission was slipping. Roadside Assistance was contacted and left the parking brake activated during towing. The vehicle was towed to the local dealer and several DTC were retrieved. The vehicle was not diagnosed or repaired. The contact called the customer service at the manufacturer, but no assistance was provided. The vehicle was taken to an independent mechanic who discovered an failure with the muffler. The failure mileage was approximately 115,000.

  NHTSA complaint ODI #11680629

• Vehicle repeatedly dies when accelerating from a stop despite years of repairs including a coolant reservoir, surge valve, fuel pump, and coolant bypass valve replacement. · filed Nov 2024
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  In April of 2021, my 2014 Ford Escape began to die on take off and my Service Engine light came on. They removed and replaced the coolant reservoir. I took my car back to the dealer because it continued to run hot. I was told that they found nothing wrong. In October of 2022, the Surge Valve was replaced. In November of 2022, it was recalled for the Shifter Cable Bushing and a protective cap. That was replaced as well as a valve cover gasket. On August 9, 2024, it was diagnosed has needing a fuel pump because it would die upon take off. My car continued to die upon takeoff. I was told then that it was the fuel injectors and to run premium gas through it and to try using a different key fob because the computer was showing a problem with the ignition. On October 28, 2024, I brought my car to the dealer because it would still die upon take off. It also sounded like it was idling rough. My CD player would accept and eject the CD, but would not play. I asked that the whole car be looked over to see if there was anything else that needed attention. The following was the diagnosis," coolant bypass valve connector burnt and valve also burnt in connection; found the coolant bypass valve is distorted." They replaced the coolant bypass and coolant bypass valve connector pig tail. The following was also diagnosed, "found the front audio control module has an internal fault; the bottom engine cover damage; found passenger side rear wheel well hanging; removed and replaced spark plugs and coils boots." I declined service for the CD player, the bottom engine cover and the rear wheel guard due to the cost to repair. The following was also on the invoice, "accessed diagnostic port and performed scan to find trouble code P26B7 which is related to Coolant Bypass." My car still dies upon take off. I have faithfully taken care of this car, having oil changes and multi-point inspections done every 3000 to 5000 miles. I cannot afford a new car at this time.

  NHTSA complaint ODI #11627924

• Vehicle stalled in traffic with the check engine light on and was hard to restart; a mechanic cited a manufacturer bulletin but did not repair it. · filed Oct 2023
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  The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 40 MPH in traffic, the vehicle stalled. The contact stated that the check engine warning illuminated. The contact stated that it took several attempts to restart the engine. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact had taken the vehicle to an independent mechanic where it was diagnosed and found that there was a manufacturer bulletin associated with the repair (SSM47826). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 83,809.

  NHTSA complaint ODI #11549660

Owners report the steering suddenly becoming stiff or freezing, often with a steering assist fault warning, with some needing a new power steering rack.

How common

19 of the 300 complaints we read (6%), roughly 132 of all 2,083 on file

Safety

Can affect control: 19 of 19 reports; 1 report mentions a crash

• Electronic power steering stopped working with a dashboard warning, leaving the vehicle with heavy manual steering and no electronic assist. · filed Dec 2025
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  Electronic power steering has stopped working, flashes a message on the dash, and vehicle is stuck with Armstrong steering without it's electronic assist.

  NHTSA complaint ODI #11706612

• Steering wheel became stiff and hard to turn while pulling out of a parking spot, with a steering assist fault message displayed; it was never diagnosed or fixed. · filed Sep 2024
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  The contact owns a 2014 Ford Escape. The contact stated that on several occasions while driving at various speeds, the transmission shifted hard from third and fourth gear, and the vehicle jerked abnormally. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. On another occasion, the contact stated that while pulling out of a gas station, the steering wheel became stiff. The vehicle was shifted into reverse and steered out of the spot by a gentleman passing by. He steering wheel was adjusted and placed in the vehicle was shifted into drive(D). The contact also stated that the "Steering Assist Fault - Service Required" message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 148,000.

  NHTSA complaint ODI #11614149

• Power steering suddenly stopped working while exiting the highway, forcing hard braking and nearly causing a rear-end collision. · filed Jun 2024
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  Power steering stopped working instantaneously while exiting the interstate. Narrowly avoided leaving the road thru maximum braking, which nearly resulted in being hit from behind. Vehicle displayed a message saying “Steering Assist Fault Service Required”.

  NHTSA complaint ODI #11595696

Owners report the shifter cable or its bushing failing so the gear shown does not match the gear engaged, leaving cars stuck in a gear or rolling away while in park.

How common

18 of the 300 complaints we read (6%), roughly 125 of all 2,083 on file

Safety

Can affect control: 13 of 18 reports; 3 reports mention a crash

Related recalls

Owners mention 18V471000, 22V413000. Check the VIN for it.

• After the vehicle lost power and stopped on the road, it later lurched forward on its own while waiting to be towed and crashed into the tow truck; owner says Ford failed to complete 15 open recalls for nearly two years. · filed Oct 2025
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  see attached documents: Subject: Ongoing Unresolved Recall Issues and Safety Concerns with My Ford Vehicle I am writing to formally express my deep concern and frustration regarding my Ford vehicle, which currently has 15 open recalls that have gone unresolved for nearly two years. During this time, I have contacted every Ford dealership within a 50-mile radius of my home in repeated attempts to have these recalls addressed. Each dealership has provided a different excuse for not completing the necessary repairs. Some initially allowed me to schedule service appointments, only to cancel them once they realized the work involved recall issues. In several cases, I was never notified that my appointment had been canceled—I only discovered this when no one showed up. Other dealerships claimed they did not have the required parts and assured me they would contact me once the parts became available. To date, none have followed up. One dealership required that I speak with a supervisor before scheduling any recall work, but despite multiple messages, my calls were never returned. On one dealership’s website, I attempted to schedule the recall repairs online. The system showed numerous open appointment dates until I selected “recall service,” at which point all availability disappeared, and I was unable to proceed. Each dealership I contacted referred me elsewhere, passing responsibility without resolution. Ford has been fully aware of the potential safety risks—including the risk of serious injury or death—associated with these recalls, yet I was repeatedly told it was “safe to continue driving.” This was clearly not the case. Recently, while driving, my vehicle suddenly lost all power and stopped moving. I managed to pull over to the side of the road and called for a tow truck. As the tow truck driver prepared to load my car, it unexpectedly lurched forward on its own and crashed into the tow truck. Fortunately, no one was injured, but the incident caused significant front-end damage to my vehicle. It could have easily resulted in a fatal accident. My vehicle has been inoperable since the incident. When I reported the matter to the Better Business Bureau (BBB), I was told to contact my insurance company to cover the damages. However, I do not believe I should bear the financial burden for Ford’s negligence in failing to repair known defects. Ford’s continued delay and lack of accountability have not only caused extreme inconvenience but also placed my safety—and the safety of others—at serious risk. I am requesting immediate action to resolve all recall issues and full compensation for the damage caused by Ford’s failure to act. Sincerely,

  NHTSA complaint ODI #11694223

• Shifter cable bushing failed and was repaired; owner paid out of pocket and is seeking reimbursement. · filed Nov 2022
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  The shifter cable bushing went out on my vehicle and had to have it repaired on 11/1/2022. I had to pay out of pocket for this and want to know to be reimbursed for the charges.

  NHTSA complaint ODI #11493769

• Gear shifter seized and would not shift into park while parking; recall repair part was not yet available. · filed Oct 2022
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  The contact's granddaughter owns a 2014 Ford Escape. The contact's granddaughter received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while her granddaughter was parking the vehicle, the gear shifter seized and failed to shift to park(P). The granddaughter activated the parking brake to park the vehicle. The dealer was made aware of the failure and advised the contact to tow the vehicle in for service. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

  NHTSA complaint ODI #11489988

Owners report the backup camera going blurry or black, working only intermittently, or failing outright, sometimes needing the camera or infotainment unit replaced.

How common

11 of the 300 complaints we read (4%), roughly 76 of all 2,083 on file

Safety

Reduced safety margin: 11 of 11 reports

• Rear camera intermittently goes blank in reverse with a not-working message; owner says Ford recalled other rear cameras but not this vehicle. · filed Jun 2026
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  Rear camera will not come on. The issue is intermittent. Ford has had other issues with rear cameras and prompted a recall but not for this vehicle. Screen goes blank when in reverse and message on center display states "Rear Camera not working. Contact dealer."

  NHTSA complaint ODI #11741471

• Rearview camera works only intermittently with no warning, showing a camera-not-available message when shifted into reverse, making it hard to see pedestrians behind the vehicle. · filed Apr 2026
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  I was gifted my vehicle around October 2024 by my parents. It had less than 70k miles and was in great condition. The rear view camera only works intermittently with no recognizable reason or incident in time. I still look behind me but worry about pedestrians who are not readily visible. I have had no one attempt to diagnose the problem as I generally park away from most others if feesible and live in a rural small city with short distance driving. There is no warning prior to the malfunction. A message will appear on the screen that "rear view camera not available" once shifted into reverse.. I am unsure of the exact onset so I used a date close to when I acquired the vehicle. I am a caregiver for my parents and my vehicle is at our home most days.

  NHTSA complaint ODI #11729564

• Rear backup camera is not working, and owner says the 2015+ camera recall should also cover this 2014 model. · filed Sep 2025
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  Rear backup camera is not working. I see 2015 + years were recalled but not 2014 which is my car's model year. Since this is a safety issue it should be repaired.

  NHTSA complaint ODI #11688862

Owners report cracked cylinder heads and failed or cracked head gaskets, with coolant loss, an antifreeze smell, overheating, misfires and loss of engine power.

How common

10 of the 300 complaints we read (3%), roughly 69 of all 2,083 on file

Safety

Safety impact unclear; 1 report mentions a fire

Related recalls

Owners mention 17V209000. Check the VIN for it.

• Engine sputtered and hesitated with low coolant warnings; after spark plugs were replaced the problem returned as a failed head gasket needing a new short block. · filed Aug 2024
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  The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle was sputtering and hesitating. The contact stated that the failure also occurred during start-up. The message low coolant level was displayed, and the check engine warning light was illuminated. The vehicle had been taken to a certified mechanic where it was diagnosed that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was returned to the mechanic where it was diagnosed and determined that the head gasket had failed, and there was a fracture in the engine and there was a coolant and exhaust odor. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The failure mileage was 130,000.

  NHTSA complaint ODI #11610979

• Mechanic found a cracked cylinder head causing an oil leak. · filed Mar 2024
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  Per mechanic, cylinder head crack causing to oil leak

  NHTSA complaint ODI #11577477

• Cylinder head cracked and leaked oil, with the oil pressure and check engine lights coming on; owner ties it to an engine cooling recall. · filed Sep 2022
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  The contact owns a 2014 Ford Escape. The contact stated while driving 70-75 MPH, the vehicle began to overheat. A message indicating that the engine was overheating was displayed. The contact veered to the side of the roadway until the engine cooled down. The contact then pulled into a gas station where he refilled the coolant. The contact later noticed that coolant was leaking from the vehicle. The contact replaced the coolant reservoir, coolant hoses, and two coolant temperature sensors himself. Additionally, the contact stated while driving 60 MPH, the check engine warning light illuminated and the oil pressure warning light was illuminating intermittently. The contact pulled into a gas station and inspected the vehicle. The contact noticed that oil was leaking underneath the vehicle and onto the ground. The vehicle was towed to an independent mechanic where it was diagnosed that the cylinder head was cracked and was leaking oil. The vehicle was not repaired. The contact associated the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling).The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 90,000.

  NHTSA complaint ODI #11484424

Owners report rear doors flying open while driving or not latching shut, and the liftgate falling by itself.

How common

6 of the 300 complaints we read (2%), roughly 42 of all 2,083 on file

Safety

Airbag, seat belt or door safety: 3 of 6 reports

Related recalls

Owners mention 16V643000. Check the VIN for it.

• Rear door opened and would not latch while driving with children in the back seat; owner says Ford is not honoring the door latch recall in a timely manner. · filed Oct 2022
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  Contacted local Ford dealership(s) in reference to 2 open recalls on my vehicle: Transmission gear shift linkage and door latches. I was made aware of the door latch recall when I was traveling with my 2 children who were in the back seat and the back door opened and would not latch closed. Upon researching, I found the 2 recalls and have tried for over 4 months to get it repaired as it is a serious safety issue. I was advised that it could be in the repair shop for 2-3 months and I would not have any transportation as they stated they do not have "courtesy" vehicles. I feel like Ford should honor the recall in a timely manner which they are NOT. The vehicle is available for inspection upon request.

  NHTSA complaint ODI #11490743

• The side door will not latch shut and bounces back open when the owner tries to close it. · filed Jul 2022
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  Side door unable to latch. The latch does not come up to securely shut the door. When I try to shut the door it just bounces back.

  NHTSA complaint ODI #11474063

• The rear door latch broke and the door would not close properly, creating a safety risk for occupants. · filed Sep 2019
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  THE DRIVER SIDE REAR DOOR LATCH BROKE, WHICH WOULD NOT ALLOW THE DOOR TO CLOSE, POSING A SAFETY HAZARD TO THE OCCUPANTS INSIDE THE VEHICLE. THE VEHICLE WAS STATIONARY AND AS I LOADED A BAG IN THE BACKSEAT AND CLOSED THE DOOR TO LEAVE ONE DAY, IT DID NOT CLOSE.

  NHTSA complaint ODI #11252679

Owners report lug nuts swelling so they are extremely hard to remove, needing replacement.

How common

6 of the 300 complaints we read (2%), roughly 42 of all 2,083 on file

Safety

Not a safety issue

• Lug nuts were too swollen to remove for a tire change, requiring bolt and lug nut replacement that owner would have to pay for herself. · filed Jan 2024
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  The contact owns a 2014 Ford Escape. The contact stated while having new tires installed on the vehicle, the tire dealer was unable to remove the lug nuts because the lug nuts were swollen. The contact was informed by the tire dealer that the bolts and the lug nuts needed to be removed and replaced to properly mount the new tires. The contact called a dealer and was informed she had to pay out-of-pocket to have the lug nuts and mounting bolts replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 36,000.

  NHTSA complaint ODI #11567721

• Lug nuts keep swelling and needing replacement; they have already been replaced three times. · filed May 2022
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  I have to keep replacing the lug nuts due to swelling. I’ve replaced them 3 times so far and they are not saying they need to be replaced again

  NHTSA complaint ODI #11463238

• Swollen lug nuts prevented the tire from being replaced. · filed Feb 2022
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  Could not replace tire, swollen lug nuts

  NHTSA complaint ODI #11452301