Owners report coolant getting inside the engine, with check engine lights, coolant loss with no visible leak, overheating, milky oil, white exhaust smoke and misfires. Dealers often diagnose a failed head gasket or cracked block or cylinder and say the engine must be replaced.

How common

167 of the 300 complaints we read (56%), roughly 1,490 of all 2,676 on file

Safety

Safety impact unclear; 1 report mentions a fire

Related recalls

Owners mention 22V413000. Check the VIN for it.

• Diagnostic test during an instrument panel repair found coolant in the cylinders; the engine needs replacement. · filed Sep 2026
  Read the owner's complaint

  The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was at the service center for an instrument panel failure, a diagnostic test was performed on the engine. The contact was informed that in addition to the instrument panel failure, there was coolant inside the cylinders, and the engine needed to be replaced. The vehicle was not yet repaired. The failure mileage was 105,000.

  NHTSA complaint ODI #11763703

• Coolant is getting into the engine cylinders after a leaking water pump was replaced; the engine needs replacement. · filed Aug 2026
  Read the owner's complaint

  The water pump went Back and had to be replaced, because it was leaking coolant into the engine. Also there is coolant infusion into the cylinders. This is a known problem that Ford knew about. My car has 131000 miles and is out of warranty. The car car needs to have the engine replaced.

  NHTSA complaint ODI #11754249

• Repeated check engine lights led to a cracked engine block diagnosis; owner says Ford wants them to pay full price. · filed Jul 2026
  Read the owner's complaint

  Repeated Check Engine light issue Ford failed to diagnosis and follow service bulletins regarding a defect in the engine block. Now Ford tells us that the engine block is cracked and wants us to pay full price for their faulty engine. Car was purchased with 31,388 on Dec. 4, 2020 as a Certified Pre-Owned Ford vehicle from a Ford dealership. 12/10/2022 with 46,728 miles Levittown Ford serviced the vehicle due to engine issues. 9/17/2024 with 64,885 miles Levittown Ford serviced the vehicle due to engine issues. 7/15/2026 with 77,401 miles Levittown Ford serviced the vehicle due to engine issues.

  NHTSA complaint ODI #11753362

Owners report the transmission failing, including breaking internally, not shifting into reverse or revving without moving, with dealers recommending replacement.

How common

14 of the 300 complaints we read (5%), roughly 125 of all 2,676 on file

Safety

Can affect control: 13 of 14 reports

Related recalls

Owners mention 22V413000. Check the VIN for it.

Before you buy: Ask whether the transmission has been replaced or rebuilt and test reverse and all forward gears.

• Transmission began grinding and the car broke down; after a flywheel repair, grinding returned and the transmission needed a rebuild. · filed Aug 2025
  Read the owner's complaint

  Please reference the following vehicle and review the two attached documents which are all listed below: 2017 Ford Escape Black Style: SE 4dr SUV AWD (1.5L 4 cyl. Turbo 6A) VIN: [XXX] Style: SE Sport Utility 4D Engine: 4-Cyl, EcoBoost, 2.0T Transmission: Auto, 6-Spd w/SelShft Drivetrain: 4WD Documents: 1.CedarCity.7.10.23.pdf; and 2.SunsetTransmission.8.12.25. On [XXX], we purchased the captioned 2017 Ford Escape VIN: [XXX] from Sunset Ford on with 73,912 miles on the odometer. In the subsequent 3.5 years, the car has been driven primarily on flat roads in St. Louis and Los Angeles and has had regular oil changes and maintenance. On Monday, [XXX], the Escape’s transmission began grinding and broke down near Cedar City Utah. It was subsequently towed to Cedar City Auto Repair & Maintenance where with only 99,436 miles on the odometer, it was diagnosed with a broken fly wheel and Ring Gear Assembly and subsequently repaired for $1,908.70 (Please review 1.JPEG, 2.JPEG, 3.JPEG, 4.JPEG & CedarCity.7.10.23.pdf.) The Escape performed adequately for the next 26 months. However, on Sunday, [XXX], the transmission began grinding again after only an additional 21,000 miles. It was towed to SUNSET TRANSMISSION on 8/12/25, where it was determined the Escape needed a new torque converter, a full transmission rebuild and a new transmission rebuilding kit, despite having only 121,361 miles on the odometer. These repairs cost $3,742.05. (Please review SunsetTransmission.8.12.25.pdf.) As you know, manufacturing quality has been an issue for 2017 Ford Escape’s. The NTSB has previously issued recalls relating to the Transmission Shifter Cable Bushing. In the last two years, we have spent $5,650.75 on our Escape with only 121,361 miles on it. This is unacceptable and we should be entitled to compensation for Ford’s shoddy manufacturing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  NHTSA complaint ODI #11683952

• Transmission failed internally with parts breaking through the bellhousing; owner says replacement parts are unavailable. · filed Jul 2025
  Read the owner's complaint

  Transmission total catastrophic Internal failure. Parts of the transmission broke loose internally and came out the side of the bellhousing. Total replacement cost is over $5000 and parts are unavailable due to frequency of issues with these transmissions.

  NHTSA complaint ODI #11673286

• Transmission failed while driving and the car barely moved; owner says Ford said no recall covers the transmission. · filed Oct 2024
  Read the owner's complaint

  Driving back home from downtown Tupelo, my transmission completely went out. Vehicle had to be turned off and back on to move a few feet. It took over 45 minutes to drive 4 miles to my house. Cost of transmission more than value of the vehicle. Ford stated there is no recall on the vehicle for the transmission.

  NHTSA complaint ODI #11620598

Owners report misfire codes, shaking and rough running that return after spark plug and ignition coil replacements, sometimes ending in engine replacement.

How common

13 of the 300 complaints we read (4%), roughly 116 of all 2,676 on file

Safety

Safety impact unclear

• Engine set a cylinder 4 misfire code, which the owner suspects is coolant intrusion. · filed Aug 2026
  Read the owner's complaint

  Received P0304 code for 4th cylinder missfire. Appears to be affected by the know coolant intrusion issue with these models

  NHTSA complaint ODI #11758536

• Engine warning lights came on and a mechanic found misfires, followed by an engine overheating warning. · filed Apr 2026
  Read the owner's complaint

  Engine fault light came on took to mechanic nothing popped up on the codes. Then check engine light came on took to another mechanic it showed it was misfiring along with other codes. Then check engine light went away. Then moved car out of driveway and engine overheating light came on.

  NHTSA complaint ODI #11732279

• Check engine light with cylinder 2 misfire code P0302 comes on intermittently. · filed Jul 2025
  Read the owner's complaint

  I bought a used 2017 Ford Escape Titanium in September of 2024. Around a month and a half later, the check engine light came on and had the code P0302. The check engine light has been intermittent since then. My car only has 56,558 miles on it and it is a 2017 so this has been extremely frustrating.

  NHTSA complaint ODI #11677551

Owners report the engine failing or seizing, leaving the car undrivable, with dealers saying the engine needs replacement.

How common

11 of the 300 complaints we read (4%), roughly 98 of all 2,676 on file

Safety

Can affect control: 4 of 11 reports

• Engine stopped working. · filed Oct 2025
  Read the owner's complaint

  Engine stopped working

  NHTSA complaint ODI #11694951

• Owner reports a transmission replacement and then an engine replacement on a used car; repair work is still not complete. · filed Apr 2025
  Read the owner's complaint

  Bought car from DriveTime, October 23, 2023. Problems started happening in June 2024. Have detailed list. Have spent over $5,000 in repairs. There is a warranty that has covered some repairs. The 2 major issues have been a transmission replacement and most recently an engine replacement. The mechanic I am using is still having problems with completing the work.

  NHTSA complaint ODI #11656047

• At highway speed the car suddenly slowed to 40 mph and shuddered; mechanic found a hole in the engine, which needs replacing. · filed Apr 2025
  Read the owner's complaint

  The contact owns a 2017 Ford Escape. The contact stated that while driving at 65-70 MPH, the vehicle unintendedly decelerated to 40 MPH and shuddered violently. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the contact's residence. The vehicle was diagnosed by an independent mechanic, who determined that there was a hole in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. No further information was available. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 76,000.

  NHTSA complaint ODI #11654054

Owners report the car losing drive power, going into limp mode, or the engine revving without the car moving, sometimes needing a tow.

How common

10 of the 300 complaints we read (3%), roughly 89 of all 2,676 on file

Safety

Can affect control: 10 of 10 reports

Related recalls

Owners mention 22V413000. Check the VIN for it.

• Transmission failed to engage at a roundabout; engine revved but the car did not move, then surged into gear. · filed May 2025
  Read the owner's complaint

  The transmission went out and completely immobilized the car while driving. My wife was driving the car on a 45mph public road, approached a roundabout that had a single entry lane where she attempted to enter. After trying to safely enter the roundabout, then engine revved but the car did not move. If she let it sit, the transmission would eventually engage but surge into gear, and she was able to eventually operate the vehicle to get it to a safe spot until it could be towed. I requested a transmission drain and fill from the dealership at about 55,000 miles, but the service writer declined to have the service done because the service interval from ford is listed at 150,000 miles. The service writer told me the transmission fluid was in a sealed system and would not need to be replaced yet based on my usage for the car, which is largely city/suburban driving with longer trips mixed in where i was not towing.

  NHTSA complaint ODI #11658751

• Vehicle stopped moving while driving and would not go forward or reverse; dealer said the failed part is not covered by the recall. · filed Aug 2024
  Read the owner's complaint

  On [XXX], I was driving on [XXX] south getting ready to turn left when the car wouldn't move. It just stopped. It would shift into reverse and drive but it wouldn't move in either direction. I had it towed to Batesville, MS Ford dealership. Their assessment was that the part that was causing the problem wasn't the part in the recall. I don't believe that to be true. My car is still not repaired. I got it towed back to Memphis and it's just sitting now because I can't afford a $4000 repair. Please help me get my car repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  NHTSA complaint ODI #11606457

• Vehicle would not accelerate when the pedal was pressed; dealer found transmission front pump failure and the transmission needs replacing. · filed Jun 2024
  Read the owner's complaint

  The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to respond with the accelerator pedal depressed. The vehicle was towed to the dealer where it was diagnosed with front pump failure and a faulty part in the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 68,125.

  NHTSA complaint ODI #11597016

Owners report the engine not restarting at stops, with a message to shift to park and restart the car.

How common

8 of the 300 complaints we read (3%), roughly 71 of all 2,676 on file

Safety

Can affect control: 8 of 8 reports

• Car occasionally stalls at traffic lights and does not restart when the brake is released; no codes found. · filed Sep 2020
  Read the owner's complaint

  THE CAR STALLS ON AN OCCASIONAL BASES AT A TRAFFIC LIGHT AFTER SITTING AT THE LIGHT FOR A BIT. TAKING THE FOOT OFF THE BRAKE DOES NOT START THE CAR UP. I PURCHASED A MACHINE TO DETECT CODES AND NOTHING CAME UP.

  NHTSA complaint ODI #11354487

• After an auto stop the engine stalled and lost all power, including power steering and shifting, for about 30 minutes. · filed May 2020
  Read the owner's complaint

  AFTER STOPPING AT A STOP SIGN THE AUTO RESTART KICKED IN. NORMALLY IT START FINE AFTER I LET GO OF THE BRAKE, BUT THIS TIME IT STALLED COMPLETELY AND LOST ALL POWER. I COULD NOT TURN ON THE BLINKERS. I WAS TRYING TO MOVE IT OUT OF THE WAY BUT I COULD NOT EVEN CHANGE GEAR TO NEUTRAL AND IT HAD O POWER STEERING. WE CALL ROADSIDE ASSISTANCE BUT WHEN I OPEN THE HOOD TO CHECK FOR THE BATTERY ALL OF A SUDDEN THE POWER CAME BACK. I DON'T THINK IT WAS A BATTERY PROBLEM BECAUSE I JUST REPLACE MY BATTERY 2 WEEKS AGO. THE WHOLE PROCESS TOOK ABOUT 30 MINUTES BEFORE THE POWER CAME BACK. THIS IS THE SECOND TIME IT DOES THAT FIRST TIME IT JUST STALLED BUT DID NOT LOSE ANY POWER. THIS IS PRETTY SCARY STUFF IF IT HAPPENS IN THE MIDDLE OF THE HIGHWAY WITH NO POWER STEERING ESPECIALLY WITH A FAMILY. *TR

  NHTSA complaint ODI #11325208

• Auto start-stop sometimes fails to restart at stops; a replaced sensor fixed it for a year before it recurred. · filed Apr 2020
  Read the owner's complaint

  CAR HAS HAD ISSUES OVER THE PAST YEAR AND A HALF (FIRST TIME HAPPENED DEC 2018) WHERE THE AUTO START/STOP FEATURE DOESN'T FUNCTION PROPERLY. WHEN IT GOES IN TO AUTO STOP IT WILL SOMETIMES NOT RESTART AUTOMATICALLY. A WARNING WILL APPEAR ON THE DASH TO TURN THE CAR OFF AND RESTART. I HAD THIS FIXED AT THE DEALER IN DECEMBER 2018- THEY REPLACED A SENSOR WHICH WAS APPARENTLY NOT COVERED BY WARRANTY. A YEAR LATER (NOW MARCH 2020) IS HAS STARTED TO DO IT AGAIN. THE ONLY WAY TO HAVE IT NOT HAPPEN IS TO TURN OFF THE ECOBOOST FUNCTION BY PRESSING THE BUTTON EACH TIME I DRIVE THE CAR. THIS IS EXTREMELY DANGEROUS TO HAVE TO RESTART YOUR CAR WHEN IT STALL AS A LIGHT WITH PEOPLE BEHIND YOU. IT SEEMS AS IF THIS IS AN ISSUE WITH MANY PEOPLE AND SHOULD BE RECALLED TO HAVE THIS FIXED.

  NHTSA complaint ODI #11321507

Owners report the engine stalling while driving, sometimes with a restart message, and shops could not always find the cause.

How common

7 of the 300 complaints we read (2%), roughly 62 of all 2,676 on file

Safety

Can affect control: 7 of 7 reports

• Engine shut off while driving and a service engine light stayed on after the dealer replaced sensors. · filed Sep 2026
  Read the owner's complaint

  The contact owns a 2017 Ford Escape. While driving at an undisclosed speed, the "Service Engine Soon" warning light illuminated on the instrument cluster. On a separate occasion, the vehicle shut off unexpectedly while driving but was able to be restarted. The vehicle was taken to a local dealer for a diagnostic test associated with the warning light; however, the technicians only replaced external sensors. The warning light remained illuminated. The manufacturer was notified of the issue and referred the contact to the dealer for assistance.

  NHTSA complaint ODI #11764765

• Engine shuts off while driving and after refueling, and has trouble starting; owner says Ford refused to cover repair or buy it back. · filed Oct 2024
  Read the owner's complaint

  These vehicles have a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and Ford failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. My car has shut off with my [XXX] son in the vehicle with me while I was driving, I also have to put gas in my vehicle while the vehicle is powered on or else my vehicle will not start for 20 minutes and now if I leave it running while getting gas it shuts off completely right when I pull away from the gas pump. I contacted Ford when I had 87,977 miles on my vehicle and they refused to cover the repair or buy it back. My car claimed to be overheating during the middle of a winter blizzard and wouldn't even turn over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  NHTSA complaint ODI #11618672

• Engine shut off while driving at 40-45 mph, restarted normally; dealer could not duplicate the problem. · filed Jan 2024
  Read the owner's complaint

  While driving 40-45 mph the engine randomly shut off. I was able to pull over place into park and restart. The vehicle started normally and I continued to and from work with no issue. I drove to Ford dealership and they cannot duplicate problem.

  NHTSA complaint ODI #11568010

Owners report the transmission slipping, shuddering, hesitating, jerking or downshifting on its own, sometimes returning after a transmission replacement.

How common

7 of the 300 complaints we read (2%), roughly 62 of all 2,676 on file

Safety

Can affect control: 5 of 7 reports

Related recalls

Owners mention 22V413000. Check the VIN for it.

• Transmission downshifted and revved with no power on the highway, then the car could no longer move and was towed. · filed Dec 2025
  Read the owner's complaint

  While driving at a constant speed on the highway, the transmission shifted down a gear and revved into very high RPMs. I was dramatically slowing down despite pressing on the gas pedal. The car didn't provide any power and just revved while I had cars next to me going at highway speeds. Managed to get off the highway, a transmission fault indicator popped up on the dash. The car no longer was able to move. I had the car towed to the Ford Dealership. This car has a bad transmission at ~97,000 miles. Prior to this, I felt like the car's transmission maybe wasn't shifting on time but didn't make much of it. This could have easily resulted in a crash. Turns out this is a very well known problem with the Ford Escape. My friend has a 2016 Ford Escape who recently paid 8000$ for a new transmission. This is clearly unsafe and the failure is definitely premature.

  NHTSA complaint ODI #11707206

• Transmission hesitates and jerks when accelerating soon after a warranty engine replacement; owner says Ford said no recall applies. · filed Dec 2025
  Read the owner's complaint

  The contact owns a 2017 Ford Escape. The contact stated that soon after the engine was replaced by the dealer under warranty, the vehicle started to hesitate and jerk while depressing the accelerator pedal. There was no warning light illuminated. The failure worsened, and the contact initially called the dealer and was provided an estimate for a diagnostic test. The contact had the vehicle towed to an independent mechanic, where the vehicle was diagnosed with transmission failure, and the contact was provided with estimates to replace the transmission. The manufacturer was notified of the failure, and the contact was informed that the VIN was not under recall. The contact was then referred to the NHTSA for additional assistance. The vehicle was not repaired. The failure mileage was approximately 3,000.

  NHTSA complaint ODI #11706076

• Transmission downshifted on its own at 60 mph and the car slowed despite the gas pedal; the problem returned after a transmission replacement. · filed Sep 2025
  Read the owner's complaint

  The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 60 MPH, the vehicle independently downshifted and decelerated while the accelerator pedal was depressed. No warning light was illuminated. The contact pulled over to the shoulder of the road and hitchhiked to her destination. In addition, while the vehicle was being lifted to be towed, a transmission fluid leak was noticed coming from underneath the vehicle. The vehicle was towed to a local independent mechanic, where the transmission was replaced; however, the failure reoccurred. The vehicle was taken back to the same independent mechanic, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired due to the cost. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.

  NHTSA complaint ODI #11686215

Owners report the engine suddenly losing power while driving, sometimes leaving the car disabled.

How common

5 of the 300 complaints we read (2%), roughly 45 of all 2,676 on file

Safety

Can affect control: 5 of 5 reports

• Engine suddenly lost power with a clunk on the highway and a faulty engine message; multiple shops could not diagnose it. · filed Jun 2026
  Read the owner's complaint

  While driving on the highway at speed of 65-70 mph, there was a loud and felt "clunk" and immediate loss of power. Dashboard screen said "faulty engine service immediately" and warning bells came on. Frightened, I immediately pulled over in the shouldee of the highway and turned off ignition. When I turned the car back on, dashboard read same faulty engine message, then started to go through a diagnostics in which it reported sensors not functioning (parking sensors). Vehicle was able to be started after this incident and drove fine afterward. This was not the first time this Vehicle has had electrical issues. It has been known to have intermittent start up issues where the engine would not turn on but only the lights and accessories will come on. After some varying amount of reattemtps to turn on car, the dashboard screen will go through same messages: "fauly engine" and go through sensors not found or working etc. After these messages appear, then the car is able to start normally. I have taken this car in to 2 different Ford dealerships, 1 Buick/GMC dealership, and 2-3 independent auto shops, all of which cannot get the vehicle to replicate the issue enough times for them to diagnose the car. It does not store any codes to pinpoint the issue. The vehicle has been in and out of shops for a total of 4-6 weeks now with no answers. Now, it did this while driving on the highway! I am fortunate it did not cause a crash, but I am scared to death to drive it on the highway again. I dont know what to do because my job requires a lot of driving, especially on the highway. I do not want to get in an accident if this happens again or becomes worse the next time. There are no warning sounds, lights or medsages before it happens. Plus I owe way more on it than the car is worth, so selling it is not really an option. Please help.

  NHTSA complaint ODI #11744552

• Engine shuddered and would not accelerate while driving; replacing the alternator did not help, and metal shavings were found in the engine. · filed Oct 2025
  Read the owner's complaint

  The contact owns a 2017 Ford Escape. The contact stated while driving approximately 40 MPH, the vehicle started shuddering intermittently. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was taken to two independent mechanics, where it was diagnosed with alternator and pistons failure. The second mechanic replaced the alternator; however, the failure persisted. The vehicle was taken back to the second mechanic, where the contact was informed that there was oil and coolant dilution, and metal shavings were found inside the engine. The dealer and the manufacturer were not contacted. The vehicle was not repaired. The failure mileage was approximately 134,003.

  NHTSA complaint ODI #11690989

• White vapor poured from the exhaust and the vehicle shuddered and lost power while driving; engine needs replacement. · filed Aug 2024
  Read the owner's complaint

  This morning while driving think white vapor started pouring from the exhaust and the whole vehicle started shuttering and lost power. Needs a new engine now. Thanks Ford. The 2.0 issue/no issue has struck another.

  NHTSA complaint ODI #11606596

Owners report chrome lug nuts swelling so they cannot be removed for tire service and must be replaced.

How common

5 of the 300 complaints we read (2%), roughly 45 of all 2,676 on file

Safety

Not a safety issue

• Dealer found all lug nuts swollen and stripped; owner paid for replacement and says Ford should recall them. · filed Aug 2025
  Read the owner's complaint

  I have a 2017 Ford Escape and just had it in the Ford dealer for inspection and was informed that all of my lug nuts are swollen a;nd stripped and need replacement. I checked online and found that this is a recurrent issue with Ford vehicles where the lug nuts can swell due to a two-piece design with a steel core and decorative outer shell, often made of aluminum or chrome. The outer shell can corrode, swell, and delaminate making it difficult or impossible to remove the lug nut with a standard lug wrench. This is a common issue among Ford models and can lead to drivers being stranded with flat tires. There was a Class Action suit started in 2017 that was subsequently dismissed. I feel that this is negligent on Ford's behalf as it is a known design fault and safety issue and they should be issuing a recall to replace these lug nuts at no cost. I agreed to have Ford replace the lug nuts as I was concerned for my safety, should I need to get the lug nuts off. The cost was $267.95 plus 6% tax = $284.03. I was also informed that the replacement lug nuts are the same design and are only guaranteed for 2 years. I fail to understand why this safety issue doesn't warrant a recall to be issued and I should be reimbursed for my replacement.

  NHTSA complaint ODI #11677859

• Swollen wheel lug nuts found during an oil change prevented tire rotation; all lug nuts were replaced. · filed Aug 2023
  Read the owner's complaint

  During scheduled oil change service on 8/8/2023, informed that wheel lug nuts were swollen and tire rotation was not completed. Replacement lugnuts were not in stock. Returned on 8/17/2023 and had all wheel lugnuts replaced.

  NHTSA complaint ODI #11539349

• Technician found swollen lug nuts at under 30,000 miles and recommended replacement; owner says Ford should pay. · filed Jun 2023
  Read the owner's complaint

  I had a regular service on my Ford today and the tech said I had "swollen lug nuts", which in my 56 years on this earth have never heard of. My vehicle has less than 30K miles on it. The tech said it is a common problem, and recommend replacement because if I got a flat tire I probably would not be able to change tire. The tech said it happens because they (Ford) use lug nuts that are made from two different medals which causes the problem. After some reading online it seems Ford has had this problem of damaged or defective lug nuts for many years. From what I read, yes I would probably have difficulty removing tire, but there is an added danger that if I did not replace there is a chance the lug nut could actually break causing other safety issues to include my tire coming off if it goes unnoticed (information from online). Since Ford is aware of this I didn't think I should be charged for something they should be responsible for.

  NHTSA complaint ODI #11525391