Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
46
Most reports here involve transmission slipping. Of these, 1 mention a crash, 1 mention an injury.
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Thing accelerate by itself while on highway od light blinking at high speeds and then when you come to a complete stop and try to takeoff it goes really slow with the RPMs high then it will kick into gear, unsafe on the road. Truck willjump in gear then out on takeoff.
Source: NHTSA complaint ODI #11713879 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
8
Most reports here involve electrical shorts.
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The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 45 MPH, the anti-theft, roll stability, and fuel filler messages were displayed with an audible alarm before the vehicle suddenly shut off. The contact was able to restart the vehicle and drove to the residence. However, the failure reoccurred, and the vehicle was towed to the local mechanic who diagnosed that the PCM and ECM had short circuited and failed. The contact was informed that the short circuit was caused by water drainage from the moonroof onto the PCM and ECM computers. The contact stated that the moonroof had previously failed and failed to properly close. The vehicle was not yet repaired. The local dealer and manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the ECM and PCM computers were no longer available. The failure mileage was 48,000.
Source: NHTSA complaint ODI #11683569 · view all complaints for this vehicle at nhtsa.gov
Brakes
20
Most reports here involve unintended acceleration. Of these, 7 mention a crash, 12 mention an injury.
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3 times this has happened. I brake and it seems like I'm pressing the gas pedal and the brakes feel like they aren't stopping the vehicle. The third time put me in incoming traffic and the vehicle was totaled as it already had a rebuilt salvage title when we bought it.
Source: NHTSA complaint ODI #11689973 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
5
Most reports here involve loss of steering.
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I OWN A 2010 FORD EXPLORER XLT 4X4 THAT I PURCHASED NEW IN 2009. AT APPROXIMATELY 30,000 MILES THE DRIVER'S SIDE FRONT WHEEL BEARINGS WORE OUT AND WERE REPLACED UNDER WARRANTY. A SECOND TIME AFTER WARRANTY AT APPROXIMATELY 55, 000 MILES THE SAME WHEEL BEARINGS WERE REPLACED AT A COST OF OVER $500. THE ENTIRE WHEEL HUB ASSEMBLY WAS REPLACED AND I WAS TOLD BY THE DEALER THAT THIS IS FAIRLY COMMON? THE TRUCK NOW HAS ONLY 66, 000 MILES ON IT AND HAS 3 SETS OF WHEEL BEARINGS ON THE SAME SIDE. WHAT KIND OF DEFECT IN THE FRONT END CAN BE CAUSING THIS? (I RARELY USE THE FOUR WHEEL DRIVE IF THIS HELPS). *TR
Source: NHTSA complaint ODI #10652966 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
8
Most reports here involve software faults.
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The air bag light will not go off. I have checked the the wiring, cleared the area, and checked all fuses. All checked out okay. I'm a new buyer and can't register the car until it passes inspection. My only conclusion is that it possibly has a defect or has been previously been deployed. There is no record of a previous collision as of yet, although that may not be factual as the car has had a drivers door panel replaced. Can you help with the air bag information? Also, Is there a financial aid grant or some help in obtaining/repairing the problem for low or no income families? Thank you for your time in this matter. Sincerely, Kelly F. [email protected]
Source: NHTSA complaint ODI #11496120 · view all complaints for this vehicle at nhtsa.gov
Structure & body
3
Most reports here involve software faults.
Source: NHTSA complaint ODI #11398177 · view all complaints for this vehicle at nhtsa.gov
Other systems
25
Most reports here involve premature wear.
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Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 135,902. The contact stated that while the vehicle was being serviced, it was later discovered that the mileage on the Title was 224,283. The information was from a Carfax Report.
Source: NHTSA complaint ODI #11719863 · view all complaints for this vehicle at nhtsa.gov