Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
58
Most reports here involve sudden stalling.
Read full complaint
The contact owns a 2010 Ford Flex. The contact stated while driving 50 MPH, the steering wheel became firm, and the vehicle lost motive power. The contact pulled over to the side of the road and was able to restart the vehicle after 3 attempts. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to the oil mixing with the coolant. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 148,000.
Source: NHTSA complaint ODI #11552870 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
7
Most reports here involve sudden stalling.
Source: NHTSA complaint ODI #11257213 · view all complaints for this vehicle at nhtsa.gov
Brakes
15
Most reports here involve loss of braking. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
The contact owns a 2010 Ford Flex. The contact stated that while driving at an undisclosed speed, the brakes seized. There was no warning light illuminated. The contact was unable to pull to the side of the road. The contact stated that the vehicle responded as needed after waiting for a while. The vehicle was taken to an independent mechanic, where the brake master cylinder, the brake booster, the vacuum pump, the brake calipers, the brake check valve, the brakes lines, and the brake pedal sensor were replaced. Additionally, the ECM was replaced and reprogrammed; however, the failure persisted. The contact stated that the failure occurred when the brake fluid was hot after driving 15-20 miles. The dealer was not notified of the failure. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 102,000.
Source: NHTSA complaint ODI #11578032 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
37
Most reports here involve loss of steering. Of these, 3 mention a crash, 1 mention an injury.
Read full complaint
Leaving home to go to the grocery store and as I exited my street a dash warning came on stating "Power Steering Assist" fault Steering wheel locked up making it impossible for me to steer. Fortunately this happened in a spot where there was no other traffic and I was able to just turn off the car and restart and the message was gone and my steering was restored. I am now terrified to drive my car because if this had happened in traffic there could have been a serious accident because steering capability was non existent. . In reading online this is a very common problem with my make and model and apparently there was a recall by Ford for 2011 and later cars but not 2010 even though it is a "known problem" at dealerships. For me this now seems intermittent but in calling the dealership they know of the issue. It would cost me about $2200 to fix. I am happy to provide my vehicle for inspection. Thank you so much for your help ... greatly appreciated
Source: NHTSA complaint ODI #11688616 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
10
Most reports here involve airbags not deploying. Of these, 5 mention a crash, 2 mention an injury.
Source: NHTSA complaint ODI #11447784 · view all complaints for this vehicle at nhtsa.gov
Structure & body
3
Most reports here involve software faults.
Source: NHTSA complaint ODI #11630519 · view all complaints for this vehicle at nhtsa.gov
Other systems
9
Most reports here involve premature wear.
Read full complaint
constant failure of the blend door actuator causes a clicking noise in the cabin upon starting the vehicle, or switching from vent mode to defrost mode. Also happens intermittently when activating the air conditioning. the clicking is loud enough to be heard from outside the vehicle. Unit has been replaced 4 times in 2 years. usually only lasts about a month before the unit starts to click again.
Source: NHTSA complaint ODI #11512622 · view all complaints for this vehicle at nhtsa.gov