Went to put car in reverse and it kept driving forward- no weird sound or anything. Proceeded to put the car in park and it was still moving forward. Transmission was stuck on drive.The shifter is disconnected from the transmission with no warning .Just looked and the transmission shifter bushing is disconnected. Also saw that this part is a recall on other ford vehicles. Had this been recalled on all vehicles with this part, I would have known to have it fixed. Luckily I was somewhere safe when this happened but it would have put myself as well as others in danger.

Source: NHTSA complaint ODI #11734241 · view all complaints for this vehicle at nhtsa.gov

I had changed all my bulbs and fuses to my car for my brake lights several times and they still don’t work. My car almost got hit with me and my kids in it due to my break lights not working. Also my car keeps saying service advance trac and keeps saying it every time I drive. My car also keeps running out of power steering fluid every two week I have to add more to keep it from making that loud noise while driving.

Source: NHTSA complaint ODI #11694945 · view all complaints for this vehicle at nhtsa.gov

I have had this vehicle since about August 2025, the brakes and wheel bearings have failed twice, the strut failed, the power steering system has messed up repeatedly, the coolant came FLYING out of the car (while parked) FOR ABSOLUTELY NO REASON! There have been multiple warning lights on since I got the vehicle and I have been told they are just sensors from multiple mechanics and that they don't mean anything. As it relates to the issues, the brakes, calipers, and wheel bearings have given out twice WHILE DRIVING without any sort of warning up until they seized! The strut on the front passenger side has broken for no known reason and the power steering system has been non stop eating power steering fluid with no leaks. Since I have gotten this vehicle, I have put OVER 7,000 dollars worth of work into it. This went to fixing the brake calipers, brakes, rotors, all the steering mechanisms (tie rods, sway bars, etc.) and wheel bearings twice, trying to figure out why coolant flew out of the vehicle for no known reason, trying to figure out where the power steering fluid is going, all to no avail. I have had multiple mechanics look at and check all the components of the vehicle, and they can't even figure out what is going on other than things just fail without warning non stop. There is something wrong with these vehicles, EVERY SINGLE OWNER OF A 2011 FORD FLEX THAT I HAVE SPOKEN TO HAS SAID THE SAME EXACT THING, THEY ARE DEALING WITH THE SAME EXACT ISSUES AS I AM, AND NO ONE KNOWS WHY! THESE VEHICLES NEED TO BE RECALLED AND A CHECK FOR THE PRICE OF A PERFECT 2011 FORD FLEX GIVEN TO EVERY 2011 FORD FLEX OWNER, THEN THEY NEED TO BE TAKEN OFF THE STREETS AS THEY ARE A DANGER TO THE PEOPLE DRIVING THEM AND ALL OTHER DRIVERS AS WELL AS PASSENGERS IN THE FLEX AND ANY OTHER VEHICLE! A 2011 FOR FLEX IN PERFECT CONDITION IS WORTH APPROXIMATELY $15,000, FORD SHOULD BE SUED FOR THIS! My vehicle is available for inspection when necessary, thank you!

Source: NHTSA complaint ODI #11736911 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2011 Ford Flex. The contact stated that on several occasions while attempting to start the vehicle, the power steering assist warning light illuminated, and the steering wheel became firm. The vehicle was taken to a dealer where it was diagnosed that the electronic power steering module link needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact believed that the failure was associated with NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was notified of the failure. The failure mileage was approximately 170,000.

Source: NHTSA complaint ODI #11681381 · view all complaints for this vehicle at nhtsa.gov

This accident didn’t involve myself. It involved my father who borrowed my 2011 Ford Flex for the evening. This was a one vehicle accident. It is unknown what happened to cause him to Swerve and hit a hit. The air bags didn’t deploy in the Vehicle. My father was wearing his seatbelt. An electric fire started and the car burnt along with my father he wasn’t able to be pulled from the vehicle before it caught fire. According to the witnesses, the airbags did not go off. My father had blunt trauma to the chest and to his frontal lobe and broken ribs. In addition to lots of other injuries that would’ve been avoided if the airbags would have went off. My father could’ve been alive if the airbags went off. But instead, he is dead. The pain and suffering and Trauma that I live through every day of my life of missing my father has been unbearable this past year. I 100% believe the fire started from the air bags not going off and it was faulty wiring in this vehicle. I believe this whole Heartedly. My father Didn’t deserve to die this way. I have a flash drive of the scene with pictures taken by the Missouri State Highway patrol that has been certified. I can send as Evidence as well. I have not viewed this flash drive as it would be too traumatic for me to view them of my father. I do not want to picture him like that. But I feel this case needs to be investigated. I no longer can be OK with this situation. The insurance company never inspected it. My insurance company was the General- Full Coverage- also the vehicle had a lean on it with Car Mart. Not sure if anyone inspected the vehicle after the accident. I know the Missouri house patrol did a full investigation. It set at at tow yard for months in Columbia, Mo. There were multiple people on the scene. Macon Co. ambulance, Macon Co. fire and rescue Macon Co. corners office which they called wrong time of death Which letters to believe my father wasn’t dead yet From the accident. The air bags could have saved HIM!!!!!!

Source: NHTSA complaint ODI #11603939 · view all complaints for this vehicle at nhtsa.gov

I HAVE A FORD FLEX TRUCK 2011 ECO BOOST LIMITED AND THE WHEN I GO TO THE CAR WASH FOR SOME REASON WATER IS COME THRU. I CHECK THE SEAL ON THE TOP OF THE VEHICLE AND THERE SEEM TO BE NO WEAR OR TERE ON THE RUBBER SEAL THAT AROUND THE TOP OF THE GLASS.

Source: NHTSA complaint ODI #11414052 · view all complaints for this vehicle at nhtsa.gov

THERE A CLICKING SOUND COMING FROM THE GLOVE BOX LIKE MODULATOR GONE BAD NOT SURE WHAT IT IS BUT EVERY TIME I TURN THE AIR OR HEAT ON I HEAR A CLICKING SOUND ABOUT EIGHTEEN TIMES AND THAN IT STOPS. I I TURN THE AIR HEAT OFF I HEAR THE SOUND AGAIN FOR EIGHTEEN TIMES. NOT SURE WHAT THE PROBLEM IS.

Source: NHTSA complaint ODI #11414053 · view all complaints for this vehicle at nhtsa.gov