Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
119
Most reports here involve sudden stalling. Of these, 4 mention a crash, 1 mention an injury.
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The contact owns a 2010 Ford Focus. The contact stated that while leaving the parking lot and attempting to shift into reverse(R), the gear shifter failed to respond. There was no warning light illuminated. The contact stated that the vehicle was towed to the residence. The dealer was contacted to schedule an appointment to diagnose the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,264.
Source: NHTSA complaint ODI #11747137 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
29
Most reports here involve software faults. Of these, 1 mention a crash, 1 mention an injury.
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I WENT TO USE MY KEYLESS ENTRY AND IT WOULDN'T WORK I ASSUMED IT WAS THE BATTERY SO I CHANGED IT STILL DOESN'T WORK.SO I WAS HAVING TO UNLOCK IT BY THE KEY. I WENT TO UNLOCK MY CAR AND THE KEY WOULD ONLY TURN HALF WAY SO I HAD TO CALL A LOCK SMITH TO UNLOCK MY CAR. NOW I CANT OPEN MY DRIVER SIDE DOOR FROM THE OUTSIDE NOR CAN I LOCK MY CAR PERIOD THE LOCK BUTTON DOESN'T UNLOCK ALL THE LOCKS SOMETIMES IT DOESN'T UNLOCK ANY AND THE TWO BACK DOORS WONT EVEN OPEN HALF THE TIME EITHER
Source: NHTSA complaint ODI #11362073 · view all complaints for this vehicle at nhtsa.gov
Brakes
7
Most reports here involve loss of braking. Of these, 1 mention a crash, 2 mention an injury.
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[XXX] WERE DRIVING IN THEIR 2010 FORD FOCUS AND ATTEMPTED TO STOP AT A SIGN. THE VEHICLE WOULD NOT STOP AND ACCELERATED. THE SHEPHERD WERE IN A CRISIS. THE VEHICLE JUMPED A RAILROAD TRACK, FLIPPED, AND LANDED IN AN EMBANKMENT. [XXX] AIRBAG (PASSENGER) DID NOT DEPLOY. BOTH ARE SERIOUSLY INJURED AND WOULD LIKE TO FILE A CLAIM AGAINST FORD MOTOR COMPANY REGARDING THE DEFECTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA complaint ODI #11375304 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
40
Most reports here involve premature wear. Of these, 3 mention a crash, 3 mention an injury.
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Multiple mechanics working at and including but not limited to: Firestone, discount tires, Midas, Walmart, independent mechanics have informed me the rear wheels can not be realigned with the front wheels due to how it was designed. This has caused my rear wheels to become more and more out of alignment with no way to repair the misalignment. So all steering components have been more and more hard to control and are being destroyed at a faster rate. Including but not limited to: car sound deadening stuff. Bolts, nuts, screws, undercarriage, tire wear, the front alignment etc. It has not been inspected by anyone but mechanics.
Source: NHTSA complaint ODI #11639131 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
13
Most reports here involve airbags not deploying. Of these, 9 mention a crash, 6 mention an injury.
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The contact owns a 2010 Ford Focus. The contact stated that while driving at slow speeds, the air bag warning light illuminated. The contact stated that the air bag was flopping around. The vehicle was taken to an independent mechanic, but no assistance was provided. The contact called the local dealer, where it was determined that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 90,000.
Source: NHTSA complaint ODI #11582364 · view all complaints for this vehicle at nhtsa.gov
Structure & body
64
Most reports here involve software faults. Of these, 2 mention a crash, 3 mention an injury.
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Both rear doors will not stay closed as the latches do not work. The doors will swing open when driving if not secured with a strap, making it unsafe to have passengers in the back seat. Other models and different years of the same model have had recalls issued for the same issue. I haven't taken it to be inspected as I cannot afford to pay $140 at the dealership for the diagnosis. I did not own the vehicle when the issue first occurred so I don't know if there were any warning signals prior to the issue appearing.
Source: NHTSA complaint ODI #11423989 · view all complaints for this vehicle at nhtsa.gov
Other systems
15
Most reports here involve unintended acceleration. Of these, 2 mention a crash, 3 mention an injury.
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On June 22 myself and my wife were pulling out of the Food Lion Parking Lot. As we proceeded out to the main Road the gas pedal stuck. The car kept accelerating and know matter what I did I could free the gas pedal. Because of that we hit 3 cars in the intersection. Our car literally exploded putting Myself and my wife in the hospital .My wife has had 3 surgeries for a broken pelvis.She is still in serious condition.Myself I suffered 3 broken ribs and a lacerated liver. Ford should be held accountable for our terrible pain and suffering.?
Source: NHTSA complaint ODI #11597854 · view all complaints for this vehicle at nhtsa.gov