The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the powertrain control module had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 142,000.

Source: NHTSA complaint ODI #11623417 · view all complaints for this vehicle at nhtsa.gov

WHILE DRIVING VEH FLASHES "STOP SLOWLY CHECK CHARGING SYSTEM" THEN BEGINS TO SLOW DOWN BY ITSELF OR WONT EVEN MOVE IF YOU ARE ALREADY STOPPED/PARKED. THIS HAS HAPPENED WHILE DRIVING ON THE INTERSTATE BARELY HAVING TIME TO PULL OVER AND STOP OUT OF TRAFFIC BEFORE IT CUTS OFF!!! IT ALSO HAPPENED WHILE WAITING AT A RED LIGHT AND WOULD NOT MOVE HAD TO BE TOWED HOME! THIS IS VERY DANGEROUS ESPECIALLY ON HIGHWAYS AND INTERSTATES THAT MAY NOT HAVE A SHOULDER OR MEDIAN TO PULL OVER AT THAT TIME DUE TO CROSSING A BRIDGE ETC.

Source: NHTSA complaint ODI #11234041 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving 10-15 MPH and depressing the brake pedal several times, the vehicle failed to respond. There was no warning light illuminated. The contact drove in a circle and slammed on the brakes, and the vehicle responded. The vehicle was towed to an independent mechanic, where it was diagnosed that the failure could be related to the ABS module. The mechanic informed the contact that it was a common failure and referred the contact to the dealer for assistance. The vehicle was driven to the dealer and the contact was informed that the ABS warning light was illuminated. The vehicle was diagnosed with internal electronic failure of the ABS module. The dealer informed the contact that the VIN was not included in an unknown recall. The dealer informed the contact that parts were not available for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

Source: NHTSA complaint ODI #11587720 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel seized, with the steering assist failure message displayed. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed, and it was determined that the steering assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 80,000.

Source: NHTSA complaint ODI #11626397 · view all complaints for this vehicle at nhtsa.gov

TAKATA RECALL CAMPAIGN NUMBER 19S01. IN RESPONSE TO RECALL-VEHILCE WAS REPAIRED BY HAMMONAHASSET FORD, MADISON, CT. ON THE WAY BACK HOME AFTER PICKING UP THE VEHICLE FROM THE RECALL THE AIR BAG LIGHT ILLUMINATED. ALSO NOTICED THAT GLOVE BOX WAS NOT ALIGNED CORRECTLY AND THE DASHBOARD COMPARTMENT WAS NOT ALIGNED AS WELL. THE DASHBOARD WAS ALSO NOT RE-INSTALLED CORRECTLY .A SECOND APPOINTMENT WAS MADE AND THE SERVICE DEPARTMENT ADVISED THAT THE VEHICLE WAS REPORTING CODE B0028. I WAS ADVISED THAT I NEEDED TO PAY A $200 FEE TO HAVE THE COMPUTE CHECKED TO DETERMINE THE ISSUE. THE DEALER WAS ADVISED THAT THERE WAS NO ISSUE WITH THE AIRBAG LIGHT WHEN THE VEHICLE WAS BROUGHT IN FOR THE RECALL AND THEY DENIED TO CORRECT THE SITUATION CLAIMING THAT THE CODE WAS NOT ASSOCIATED WITH THE AIRBAG RECALL. I RESEARCHED THE CODE AND IT CAME BACK TO A FAULTY PASSENGER AIRBAG OR WIRING ISSUE. A COMPLAINT WAS ALSO FILED WITH FORD WITH NO RETURN RESPONSE. IT APPEARS THAT THIS IS NOT JUST A COINCIDENCE AS THE ERROR CODE IS RELATED TO THE PASSENGER SRS. NOW NO ONE CAN SIT SAFELY IN THE RIGHT FRONT AND RIGHT REAR PASSENGER SIDE OF THE VEHICLE AS THE ENTIRE RIGHT SIDE SRS IS DISABLED. NO RESPONSE FROM DEALER TO DATE AND SECOND CALL MADE TO FORD HEADQUARTERS.

Source: NHTSA complaint ODI #11221872 · view all complaints for this vehicle at nhtsa.gov

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR WOULD NOT OPEN FROM INSIDE THE VEHICLE. THE CONTACT HAD TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM OUTSIDE THE VEHICLE. THE CONTACT CALLED BOULEVARD FORD LINCOLN OF LEWES AT 877-863-6365 (LOCATED AT 18443 COASTAL HWY, LEWES, DE 19958) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,400.

Source: NHTSA complaint ODI #11258306 · view all complaints for this vehicle at nhtsa.gov

THE BLOWER MOTOR RESISTOR HARNESS HAS TOO MUCH POWER GOING INTO IT CAUSING SEVERAL VEHICLES NOT ONLY MINE TO HAVE A MELTED WIRE AND CONNECTOR REPLACED SEVERAL TIMES AND IT KEEPS OCCURRING DEFINITELY A FIRE HAZARD. IT STARTED AND JANUARY AND IT STILL IS A PROBLEM WITH MY CAR AFTER REPLACING SEVERAL TIMES.

Source: NHTSA complaint ODI #11231153 · view all complaints for this vehicle at nhtsa.gov