Confirm 1 recall before you buy.
Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
An overheated cord can increase the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Is 126 complaints a lot? They were filed between 2013 and 2026, roughly 9 a year, which is more than the typical model in this dataset. We do not have sales figures for this model, so treat this as a rough volume, not a rate per car on the road. Popular, high-volume models naturally collect more complaints over time.
How does it compare with other years? The 2013 has 126 complaints on file, more than the 2012 (96) and more than the 2014 (65). Of the 10 model years of the Ford Fusion Hybrid we cover, the 2010 has the most (508). Older model years have had longer to collect complaints.