Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
277
Most reports here involve transmission slipping. Of these, 5 mention a crash.
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The contact owns a 2011 Ford Mustang. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission, on occasion, did not shift into second and third gear. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed clutch pad. The contact was informed that the clutch pad needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure and did not assist. The contact was informed to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 48,000.
Source: NHTSA complaint ODI #11678844 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
8
Most reports here involve electrical shorts.
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I have a beautiful 2011 Ford Mustang that has been rendered useless because the brake lights and turn signals continually blow a fuse. The car cannot be repaired because Ford quit making the needed part after the car was 8 years old. This not only creates an unnecessary expense of purchasing a new car it is also a safety hazard. After extensively searching for the part on the internet I found many cases of people needing that part with no luck finding it. As info the part number is AR3Z13C788F. How many people will be driving around without brake lights and turn signals because Ford decided brake lights aren't necessary after a car is 8 years old.
Source: NHTSA complaint ODI #11521977 · view all complaints for this vehicle at nhtsa.gov
Brakes
12
Most reports here involve loss of braking. Of these, 1 mention a crash, 1 mention an injury.
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The contact owns a 2011 Ford Mustang. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle failed to respond. The message "Service Auto Advancetrac" was displayed. The contact stated that she continued to depress the brake pedal until the vehicle responded. The contact stated that there was a significant stopping distance delay. The contact stated that the failure had been recurring more frequently while driving, and the vehicle was sliding while stopping, nearly causing a crash. The vehicle was taken to an unknown dealer however, the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Source: NHTSA complaint ODI #11557400 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
29
Most reports here involve loss of steering. Of these, 5 mention a crash, 2 mention an injury.
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This is a common issue with these S197 Mustangs. The steering position sensor failed. While driving, this can cause the "Service Advancetrac" warning to come on, meanwhile the wheels spin at different speeds as the car attempts to correct a low traction scenario that isn't happening, causing the driver to crash. This caused me to temporarily lose control of my vehicle. Luckily I didn't hit anything. The sensor itself can be replaced for $20-$40, but Ford has sealed it inside the EPAS system, making it non-servicable and escalating the repair cost to over $1300.
Source: NHTSA complaint ODI #11738280 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
118
Most reports here involve airbags not deploying. Of these, 8 mention a crash, 13 mention an injury.
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The contact owns a 2011 Ford Mustang. The contact stated that while at a stop light, the front driver’s side seat air bag deployed upon depression of the accelerator pedal. The contact stated that the air bag warning light illuminated after the failure. The vehicle was not diagnosed or repaired. The manufacturer had was not notified of the failure. The failure mileage was approximately 123,000.
Source: NHTSA complaint ODI #11562568 · view all complaints for this vehicle at nhtsa.gov
Structure & body
7
Most reports here involve corrosion.
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I DECIDED TO DROP THE CONVERTIBLE TOP OF MY 2011 FORD MUSTANG WHEN THE WEATHER DECIDED TO CHANGE I WAS PRESSING THE BUTTON TO LET THE TOP UP. NOTHING IS HAPPENING ALL FUEL'S ARE IN EXCELLENT CONDITION BATTERY IS GOOD THE PUMP UNDER THE BACK SEAT IS AT IT'S RITE LEVEL. I HAD TO PARK FOR HOURS UNDER SHEAD UNTIL THE RAIN STOPS AN WAS ABLE TO DRIVE IT TO A FRIEND HOUSE WHO WAS GLADLY TO LET ME PARK THE CAR IN HIS GARAGE. I WAS PARK AT A GAS STATION.
Source: NHTSA complaint ODI #11103560 · view all complaints for this vehicle at nhtsa.gov
Other systems
15
Most reports here involve premature wear. Of these, 1 mention a crash, 1 mention an injury.
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Odometer Fraud. The contact purchased a 2011 Ford Mustang. The contact stated that while attempting to service the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 174,000 and at the time of registration, it was discovered that the mileage was 298,000.
Source: NHTSA complaint ODI #11669174 · view all complaints for this vehicle at nhtsa.gov