Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A gasoline leak in the presence of an ignition source may increase the risk of fire.
- Remedy
- Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
Driveshaft separation can result in a loss of drive power, or unintended movement while parked if the parking brake is not engaged, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S54.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.
- Remedy
- Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Reduced rearward visibility can increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
- Remedy
- Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
An unsecured occupant has an increased risk of injury in the event of a crash.
- Remedy
- National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
An unsecured occupant has an increased risk of injury in the event of a crash.
- Remedy
- TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
17
Most reports here involve transmission slipping. Of these, 2 mention an injury.
Source: NHTSA complaint ODI #11736616 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
18
Most reports here involve software faults. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11686639 · view all complaints for this vehicle at nhtsa.gov
Brakes
4
Most reports here involve loss of braking.
Read full complaint
Rear brake issues. Upon taking off the brake pads on the driver's back the caliper piston would not turn in as it should. So I ordered a new one. Then I started on the passenger rear. When I tried to press and turn the piston back in it did the same thing as the other one. The piston came out of the passenger rear caliper. Upon further inspection I noticed the interior housing for the piston has a portion of it missing.
Source: NHTSA complaint ODI #11745147 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
13
Most reports here involve loss of steering.
Read full complaint
My Tire pressure Monitor give me alert while driving I select to view tire pressures for display show 3 tires fail send reading One of the three back sending reading two stay off For few days same then all tires reading went off just 1 tire send reading on /off every few miles This is first time happened
Source: NHTSA complaint ODI #11747513 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve software faults.
Read full complaint
The contact owns a 2020 Ford Transit. The contact stated that the AWD and air bag warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the actuator and sensor needed to be replaced, and a software update needed to be performed. The vehicle was repaired, but the failure recurred. The dealer determined that the transfer switch, new air bag, and seat repair kit were needed. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 68,000.
Source: NHTSA complaint ODI #11630379 · view all complaints for this vehicle at nhtsa.gov
Structure & body
3
Most reports here involve fluid leaks.
Read full complaint
The contact owns a 2020 Ford Transit. The contact stated that whenever it rained, the door seal towards the rear of the passenger’s side sliding door was leaking. The contact stated that the leak was allowing water to accumulate in the pillar located at the rear on the passenger’s side. The contact stated that the pillar was filling nearly to where the pillar joined the ceiling. The contact stated that water was forming puddles on the floorboards and was draining from the pillar. The contact had taken the vehicle to a local dealer but had not had the vehicle diagnosed. The vehicle was not repaired. Additionally, the contact had observed that the seam on the roof of the vehicle where the two roof panels were joined was also showing extreme deterioration of the caulking; however, there was no water leaking into the vehicle yet. The manufacturer was informed of the failure. The failure mileage was approximately 3,100.
Source: NHTSA complaint ODI #11616479 · view all complaints for this vehicle at nhtsa.gov
Other systems
27
Most reports here involve premature wear.
Read full complaint
Odometer Fraud. The contact purchased a 2020 Ford Transit. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 69,000, which was confirmed by a fraudulent Carfax report the seller provided to the contact. However, upon searching the VIN on a Ford mobile app, it was discovered that the mileage was 168,000.
Source: NHTSA complaint ODI #11753468 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 83 complaints on file, more than the 2019 (37) and more than the 2021 (23). Of the 10 model years of the Ford Transit we cover, the 2015 has the most (192). Older model years have had longer to collect complaints.