Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A gasoline leak in the presence of an ignition source may increase the risk of fire.
- Remedy
- Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy
- Dealers will inspect the front passenger seat belt assembly, and replace the assembly as necessary, free of charge. Interim owner notification letters were mailed on September 14, 2021. Owner notification letters were mailed on December 30, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C18.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
2
Most reports here involve transmission slipping.
Read full complaint
The contact owns a 2021 Ford Transit. The contact stated that while driving 65 MPH in the middle lane, the vehicle lost motive power with the “WRENCH” warning light illuminated. The contact pulled over, turned off, and was able to restart the vehicle and continued driving. Two days later, the “WRENCH” light illuminated again. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not yet repaired. Subsequently, the vehicle was taken to a transmission center, and it was determined that the transmission needed to be replaced. The manufacturer was contacted, opened a case, and requested the vehicle maintenance records. The failure mileage was approximately 79,469.
Source: NHTSA complaint ODI #11683666 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve fire.
Read full complaint
I received a letter fromKIA that said a fire can occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off.Debris and moisture contamination on the tow hitch harness module printed circuit board ( PCB) which may cause an electrical short circuit , increasing the risk of a fire. A fire increases the risk of injury.I received a letter from KIA America Headquarters that a Recall Number 22V703 applies to my 2017 KIA Sportage which is equipped with a Genuine KIA tow hitch harness accessory. It said KIA has identified my vehicle as one that has the above defect. This letter was dated 11/11/22 but I received it in my mail today 12/20/22. It also said KIA will send me a letter when a remedy is found. In the mean time I should park my vehicle outdoors and away from other vehicles or structures until They have this recall performed. KIA also said in this letter they will send me another letter when a recall remedy is available.I need a vehicle to take me, my wife and family to doctor appointments, the hospital and other medically necessary places. This is not an acceptable nor reasonable request from KIA. It is causing unreasonable and untimely risk to us and we are asking you for help with this issue. The least KIA should provide is another vehicle to drive until they resolve this safety risk. Thank you for your help.
Source: NHTSA complaint ODI #11498337 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
8
Most reports here involve other issues. Of these, 1 mention a crash.
Read full complaint
The contact owns a 2021 Ford Transit 250 equipped with Sentury Lionheart Tires, Tire Line: Lionclaw, Tire Size: 235/65/R16, DOT Number: [XXX] . The tires were replacement tires. The contact stated while driving approximately 40 MPH, there was an abnormally loud sound coming from the front end of the vehicle, and the vehicle started shuddering and vibrating. After stopping to inspect the vehicle, the contact noticed a blowout of the front driver's side tire. Upon inspection, it was discovered that the front passenger’s side tire was cracked by the side wall. The cause of the failure was not yet determined. The manufacturer and local tire dealer were notified of the failures. No further information was available. The failure mileage was 20,000. The VIN was unavailable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11701195 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
2
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
The passenger side seat belt locks up at unusual times. Passenger can’t reach anything because they are locked in their seat. The seatbelt has locked up numerous times however the mechanic can’t repeat the problem in the shop. Yes is has been reported and investigated by TASCA Ford, 1300 Pontiac Ave., Cranston, RI. No indications before the seatbelt locks up.
Source: NHTSA complaint ODI #11741881 · view all complaints for this vehicle at nhtsa.gov
Structure & body
4
Most reports here involve other issues.
Read full complaint
The contact owns a 2021 Ford Transit. The contact stated that while parked and having an oil change sticker applied to the top of the driver's side windshield, the glass detached half an inch and water had since entered the vehicle through the crack. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 92,000.
Source: NHTSA complaint ODI #11730872 · view all complaints for this vehicle at nhtsa.gov
Other systems
6
Most reports here involve fluid leaks.
Read full complaint
Odometer Fraud. The contact purchased a 2021 Ford Transit. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 33,000; and at the time of registration, it was discovered that the mileage was 320,000.
Source: NHTSA complaint ODI #11710947 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2021 has 23 complaints on file, fewer than the 2020 (83) and fewer than the 2022 (38). Of the 10 model years of the Ford Transit we cover, the 2015 has the most (192). Older model years have had longer to collect complaints.