Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Brakes recall
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
- Remedy
- Dealers will replace the brake modulator valves, free of charge. Owner notification letters are expected to be mailed November 8, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1039. Vehicles repaired under the prior recalls will need the new repair completed.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Understeering during a J-turn may increase the risk of a crash.
- Remedy
- DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
Hazard warning lights that flash improperly may cause confusion for other drivers, increasing the risk of a crash.
- Remedy
- Dealers will update the software controlling the hazard warning lights, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL851.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL966.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.
- Remedy
- Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Brakes recall
Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA's number for this recall is FL-958. This recall expands and replaces previous recall 20V-390. All vehicles previously repaired under recall 20V-390 will need to have the new remedy performed.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
If the brake lights remain illuminated, drivers may be unaware when the truck is actually slowing or stopping, increasing the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will replace the 3-pin brake pressure switch with a 2-pin brake pressure switch along with a jumper harness, free of charge. DTNA issued owners an interim notification on November 17, 2020. Owner notification letters were mailed on November 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-863.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Dealers will replace the fuel tubes, and install vibration isolators, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-915.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
- Remedy
- DTNA will inspect the drag link taper joint and repair it as necessary, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-900.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
An engine stall increases the risk of a crash.
- Remedy
- Dealers will repair or replace the battery cables, free of charge. Owner notification letters were mailed on January 7, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-893.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
- Remedy
- Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
Melting components can increase the risk of fire.
- Remedy
- Dealers will install a foam grommet, cut a 4-inch access hole into the inner fender, and add a warning label on both fenders, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-887.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
A fractured bolt may cause a loss of steering, increasing the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
If flange failure occurs, loose parts may fall into the clutch pressure plate assembly, resulting in clutch disengagement, thereby increasing the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will replace the clutch on the affected vehicles, free of charge. The recall began on May 7, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-881.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A detached flywheel can cause loss of drive power, increasing the risk of a crash. Additionally, driveline pieces may be ejected from the engine compartment, increasing the risk of injury.
- Remedy
- DTNA will work with the engine manufacturer Cummins Inc. to notify owners, and Cummins dealers will properly torque the capscrews and inspect for possible damage and, if necessary, repair any damage found, free of charge. The recall is expected to begin April 12, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-875.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Brakes recall
The loose bolt could result in the other caliper bolts to loosen. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began March 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-873.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Tires recall
Tread separation and/or blow-outs while driving may result in a loss of vehicle control, increasing the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will replace the steer tires, free of charge. The recall began March 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL872.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
If flange failure occurs, loose parts may fall into the clutch pressure plate assembly, resulting in clutch disengagement, thereby increasing the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will replace the clutch on the affected vehicles, free of charge. The recall began February 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-869.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Suspension recall
A missing or improperly installed locking snap ring can result in wheel-end failure and potentially a wheel-off/separation condition, increasing the risk of crash.
- Remedy
- DTNA will notify owners, and dealers will inspect the hub cap plug, and reinstall or replace of the snap-ring as needed, free of charge. The recall began December 18, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-866.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Brakes recall
Brakes that pull to one side during automatic braking events may cause a sudden change in vehicle direction, increasing the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will replace the front left and right single brake modulator valves will be replaced and spacers added, free of charge. The recall began August 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-855.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Brakes
4
Most reports here involve software faults.
Read full complaint
Without warning an Automatic breaking event occurred and the tractor slammed on its breaks while on open road with no one near on a sunny day. I was bobtailing south.. That event caused my AEB system to disable itself and I also lost cruise control. The funny thing is even after the system is disabled I’m still having automatic breaking events around curves..
Source: NHTSA complaint ODI #11765034 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
9
Most reports here involve premature wear.
Read full complaint
When driving, there is a constant and very strong vibration throughout the entirety of the truck. This makes it difficult to steer and drive in a safe manner. I've replaced any parts that might be associated with this malfunction with brand new parts at the advice of professional mechanics (cost over $30,000) and it was to no avail. The truck is still malfunctioning and I have been left unable to work or barely working for 14 months. The vibration has caused many health concerns, like headaches, nausea, and stomach ulcers. I went to over 10 dealers and there has been no solutions that have worked.
Source: NHTSA complaint ODI #11561665 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
Read full complaint
Upon driving this truck for the first time, previous trucks were Kenworth and Peterbilt, it quickly came to my attention that the passenger side door mirror housing blocks drivers view when scanning to the right before entering a roadway. I the affected area extends from the front of the A-pillar to the outside of the mirror housing. When this model was designed the mirror housing that attaches to the door was swept back for asthetic reasons I am guessing. This creates a dangerous situation since a lot of the drivers are placed in this particular model when they first start driving. If I was to purchase this particular model, I would immediately replace the mirror with one that was positioned 90 degrees to the door as both the older Freightliner and the trucks mentioned above are. I am not sure how this particular change was approved unless it was tested in a static environment. Please look into this, but the only way to experience what I am describing is too test it in as close to a real world environment as possible.
Source: NHTSA complaint ODI #11470309 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve software faults. Of these, 1 mention a crash, 7 mention an injury.
Read full complaint
While vehicle approached a hazard blocking the roadway the forward collision and automatic braking feature did not engage; apparently due to the vehicle sensors not recognizing the hazard. The object in the roadway was a 53 ft van trailer that was laid on it's side with the translucent roof facing the approaching vehicle.
Source: NHTSA complaint ODI #11569193 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2021 has 15 complaints on file, fewer than the 2020 (26) and more than the 2022 (13). Of the 12 model years of the Freightliner Cascadia we cover, the 2019 has the most (28). Older model years have had longer to collect complaints.