Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Brakes recall
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
- Remedy
- Dealers will replace the brake modulator valves, free of charge. Owner notification letters are expected to be mailed November 8, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1039. Vehicles repaired under the prior recalls will need the new repair completed.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Understeering during a J-turn may increase the risk of a crash.
- Remedy
- DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
- Remedy
- DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL966.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Brakes recall
Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA's number for this recall is FL-958. This recall expands and replaces previous recall 20V-390. All vehicles previously repaired under recall 20V-390 will need to have the new remedy performed.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
Unexpected engine shut down can increase the risk of a crash.
- Remedy
- Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed December 28,2022. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-938.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
1
Most reports here involve software faults.
Source: NHTSA complaint ODI #11658652 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve software faults.
Read full complaint
Dash light warning lights come on and causes the cruise control to stop working. A total of 6 fault lights comes on and also causes the Adaptive Cruise Control to not work. This is the 3rd Freightliner Cascadia that I have driven in the past 3 and a half years and every single truck has had the same problem. Freightliner has refused to acknowledge that there is a problem. Nobody seems to know what to do to correct the problem. We are owner operators and long haul drivers and needcruise control. Freightliner dealers are almost impossible to get anything repaired because they do not accept appointments and they have so many trucks sitting around waiting for repairs.
Source: NHTSA complaint ODI #11535215 · view all complaints for this vehicle at nhtsa.gov
Brakes
5
Most reports here involve software faults. Of these, 1 mention an injury.
Read full complaint
while driving a UPS Freightliner truck (Cascadia Vin number [XXX] ) on [XXX] on [XXX] in Charlotte, North Carolina, the tractor brakes locked down causing [XXX] 's arm to jam into shoulder from having all momentum come to abrupt stop causing seatbelt to yank across shoulder ultimately necessitating surgery and putting me out of work for 6 months+ and ongoing INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11722434 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve loss of steering. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
The contact owns a 2023 Freightliner Cascadia. The contact stated that while driving at 55 MPH, the steering wheel locked up, the vehicle became uncontrollable, and the vehicle flipped over. The vehicle was uncontrollable. All the warning lights illuminated. A police report was filed. The contact received injuries to her back and was taken by ambulance to a hospital, where medical attention was provided. The airbags deployed. There was an unknown substance leaking from the vehicle. There was no reported fire. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
Source: NHTSA complaint ODI #11626573 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
Read full complaint
The vehicle does not have the hood rear view convex mirrors.. The hood mirrors are use for rear to side view blind spot that the passenger or driver side mirrors cannot see. For instance entering or crossing a two way divided highway with no traffic lights, the hood mirrors is use to view when entering without on coming vehicle in a blind spot brushing past your engine compartment or passenger side. Also needed for parking towards the blind spot passenger side or docking without a spotter. I noticed there a group of such Freightliner missing the two hood rear view mirrors
Source: NHTSA complaint ODI #11558460 · view all complaints for this vehicle at nhtsa.gov
Other systems
3
Most reports here involve other issues.
Source: NHTSA complaint ODI #11678206 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2023 has 12 complaints on file, fewer than the 2022 (13) and fewer than the 2024 (14). Of the 12 model years of the Freightliner Cascadia we cover, the 2019 has the most (28). Older model years have had longer to collect complaints.