In March 2026, I was driving on the freeway when the car shut itself off and put itself into neutral and accessory modes. There was no warning. This put the safety of myself and other drivers on the road at serious risk because I was unable to accelerate or adequately control my vehicle without warning. The dealer says the car "is operating as designed."

Source: NHTSA complaint ODI #11734897 · view all complaints for this vehicle at nhtsa.gov

My 2024 GV80 with approximately 15k miles started completely powering off while driving multiple times and the vehicle started itself while in my enclosed garage space with no one in the vehicle, no button/brake pressed, not key fob pressed. I turned this into the dealership for manufacturer repair on 9/13/25 and as of today, 2/5/26, I still do not have my car back. The dealership explains there is an intermittent parasitic draw that they have been unable to identify. The battery drain, they claim, resulted in the car stopping by itself and starting by itself. The company has refused buyback under Lemon Law (not covering CPO), letters to the CEO have gone unanswered, multiple claims with Genesis corporate have resulted in no help and the local dealership is horrendous- no response, having the vehicle 5 months, no timeline.

Source: NHTSA complaint ODI #11715893 · view all complaints for this vehicle at nhtsa.gov

1. When starting from a stop the vehicle sometimes applies brakes with a collision warning, with no other vehicles in front or next to the car. This will repeat several times before the issue goes away. This has happened 4 times in the last 10 days. 2. When using adaptive cruise control the vehicle will not recognize vehicles ahead, even with the maximum following distance selected. This is almost always the case.

Source: NHTSA complaint ODI #11643679 · view all complaints for this vehicle at nhtsa.gov

I purchased this vehicle new from the dealer. At approximately 8500 miles a noise developed with the steering. It was a low pitched hum. I have taken the vehicle to the dealer a total of 3 times to repair the issue. They have performed the TSB work 3 times and it has not resolved the issue. I just picked up the vehicle for the 3rd time from the dealer and they say that there is nothing more at this point. They know it's an issue and since it involves the steering it's a safety issue.

Source: NHTSA complaint ODI #11681646 · view all complaints for this vehicle at nhtsa.gov

Windshield cracks- I got two windshield cracks from a very small rocks, going at very low speeds. The glass does NOT seem thick/resistant enough. the two crack occurred on the SEPARATE occasions. There are multiple complains about his known issue with GV80 and other Genesis vehicles. After getting a small chip, it quickly develops into a crack as the glass is not holding as it should.

Source: NHTSA complaint ODI #11741979 · view all complaints for this vehicle at nhtsa.gov

I have a concern with the power folding rear seats to increase the cargo space. It doesn't stopped if you are sitting in the seat and pushed the button. I tested it myself. This to me is very alarming and Genesis need to fix it or someone will get hurt or killed like the Hyundai Palisades case. A child shouldn't have to lose their life for Hyundai to fix a known issue. I really hope Genesis will follow suit and fix the problem before anyone else get hurt.

Source: NHTSA complaint ODI #11725318 · view all complaints for this vehicle at nhtsa.gov