Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Structure recall
Sharp handles could scrape or cut an occupant, increasing their risk of injury.
- Remedy
- Dealers will replace the handles, free of charge. Owner notification letters were mailed March 14, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910027.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
- Remedy
- Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
1
Most reports here involve fluid leaks.
Read full complaint
There is currently an rv recall coming out concerning 150,000 2021 through 2023 travel trailers and fifth wheels for a faulty quick disconnect fitting in the propane system, which can crack, leak, and cause fires. I own a 2020 Grand Design, Imagine, travel trailer which had the exact same defect as this list describes. I paid my rv dealership $539 on 10/11/21 to trace the propane leak and replace the same connector which was cracked, with no signs of trauma or damage. This recall needs to be expanded to include 2020 models for sure and other manufacturers such as Grand Design.
Source: NHTSA complaint ODI #11465019 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
9
Most reports here involve premature wear.
Read full complaint
I am filing a formal safety complaint against Camping World for structural equipment overloading, unauthorized safety component manipulation, and willful public safety endangerment. On May 29, the dealer hitched a 37' long trailer to my half ton truck frame. This combination violates critical highway stability standards. A 37' trailer requires a minimum 178" tow vehicle wheelbase to counteract lateral wind forces and semi-truck displacement. Operating it with a 157" wheelbase leaves a catastrophic 21" layout deficit, causing uncontrollable highway sway. The tailer's loaded tongue weight (1,223 to 1,529 lbs based on a 10,195 lb GVWR) physically overloads the truck's factory stamped 1,22o lb hitch receiver capacity. Immediately upon exiting the lot on Friday night, may 29, the rig experienced violent highway sway. I notified the sales associate that night, but received no safety instructions. For public safety, I returned the hazardous rig to the lot on Saturday morning, May 30. Instead of resolving the safety hazard, dealership personnel refused to let me speak to the general manager and executed two unauthorized alternations to mask the defects: 1. A technician intentionally over inflated my trucks tires to 57 PSI on the asphalt lot between the propane filling area and the store building. On site personnel explicitly admitted this was done to "stiffen the sidewalls because the trailer was rocking". 2. The dealer installed a Curt 10,000 lb weight distribution hitch (1,000 lb max tongue weight), which is completely overloaded by this trailer rating by up to 500 lbs. Staff took the rig behind a closed gate into Service Bay 2 to make undisclosed tension alterations to force the truck to look level, withholding all mechanical disclosure forms or explanations of services rendered. Staff then abandoned my truck in the drop off lot with the keys inside and ignored us for hours. The dealers blind alterations caused even more violent sway causing emergency grounding.
Source: NHTSA complaint ODI #11741571 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve other issues.
Read full complaint
The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.
Source: NHTSA complaint ODI #11667331 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 12 complaints on file, fewer than the 2021 (18). Of the 3 model years of the Grand Design Imagine we cover, the 2021 has the most (18). Older model years have had longer to collect complaints.