Owners report gasoline getting into the engine oil of the turbo engine, raising the oil level above full and making the oil and dipstick smell of fuel. Dealers often responded with oil changes and software updates.

How common

54 of the 300 complaints we read (18%), roughly 318 of all 1,766 on file

Safety

Safety impact unclear

• Confirmed fuel dilution and an emissions code cause the car to enter limp mode on the highway; two ECM software updates have not fully fixed it. · filed Apr 2026
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  I have a 2017 CRV 1.5T. I currently have confirmed fuel dilution and a P219F (emission systems problem) code. Records show TSB 18-114 was performed as Honda tried to fix the fuel dilution problem through an ECM software update but it did not fix the issue. They followed it up with TSB 19-067 which was to further update the ECM software. The problem is this was not applied to all CRV 1.5T including mine. This is known ongoing defect and leads to car going into limp mode in highway driving. That is dangerous and a safety hazard. Honda should update the ECM software fix for all Honda CRVs using the 1.5T and replace faulty fuel injectors.

  NHTSA complaint ODI #11730570

• Engine oil is diluted with gasoline, raising the oil level and reducing lubrication, requiring more frequent oil changes; dealer says this is normal. · filed Feb 2024
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  the oil is mixed with gasoline causing the level the oil to hight or and do not lubricate well because is not oil pure in the engine and I went to de Honda dealer to change de oil and report the problem and they say that is normal but the oil was smelling mixed to gasoline and do not lubricate well motive I have to change the oil more frequently .

  NHTSA complaint ODI #11570233

• Fuel odor traced to engine oil; dealer said there is currently no fix, just an oil change. · filed Apr 2022
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  I started getting a fuel smell in my car and couldn't figure out where its coming from, upon smelling the engine bay smelled like fuel, pulled the dipstick and it smelled real bad with fuel in it. Dealer says no fix for this at this time just change the oil. I don't feel safe about this.

  NHTSA complaint ODI #11461343

Owners report the automatic emergency braking or collision mitigation system slamming the brakes with nothing ahead, sometimes at highway speed, risking a rear-end collision. Some say a software update was installed under a service bulletin.

How common

47 of the 300 complaints we read (16%), roughly 277 of all 1,766 on file

Safety

Can affect control: 46 of 47 reports; 1 report mentions a crash; 1 report mentions an injury

Before you buy: Ask whether the collision mitigation braking software update has been done and note any sudden braking on the test drive.

• Car repeatedly braked and stopped on the highway without cause despite computer module replacements; owner says Honda made her pay most of the cost for a head gasket repair and never performed an existing recall. · filed Sep 2026
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  Driver assist problems car braking and stopping without just cause actually causing safety issues. Computer issues. Computer replaced several times without resolving issues. Ongoing Engine issues reported to honda before the extended warranty was up. It wasn’t until after the extended warranty was up that American honda would address it. After numerous visits to different dealers for services finally this year I was told it was a head gasket issue. Honda refused to rectify or let in good faith making me come out of pocket more than 50% and purchase parts and honda refused to help I had to fight w them to get any help. I had to purchase the water pump and timing chain bc they wanted to put the old one on. They gave me 3 different significantly different quotes without reasoning. Then after receiving the car back over a month and a half later the car had safety issues stopping and braking on highway without reason. The car also still was sputtering and having issues w the engine. I called Westport honda (where I purchased it - where I had a lifetime warranty on the engine where they just finished doing to head gasket) they ignored me for 2 weeks letting me drive around w safety issues. Finally they told me to bring it in. After 5 days they checked it in and told me I had engine misfires. I requested all the computer print outs w previous repair but didn’t receive them. I contacted American honda to find out there was a safety recall never done by the dealer. I also found out there was an engine extension not told to me and I had to submit receipts to get reimbursed. Then I had to open a new case since the engine still isn’t fixed and has the same issues and yet Westport honda wants to pass the buck and charge me $3000 for more repairs making me come out of pocket thousands of dollars and have a car still not repaired. Honda should buy back the vehicle or fix and repairs all issues correctly without charging me. Honda is putting me and my child and family at risk!

  NHTSA complaint ODI #11763130

• After a collision mitigation braking system replacement, the car now suddenly brakes and decelerates in cruise control with nothing ahead at highway speed; dealer can't find the cause. · filed Apr 2026
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  My 2017 CRV Touring was working fine. I had a fender bender accident and they replaced the Collision Mitigation Braking System with a new Honda part. After the repair and I have the car in cruise control, it will suddenly brake and decelerate when there is nothing in front of me. This is very dangerous when you're going 65 mph on a highway. It is at the Honda Short Pump dealership. They have had it for 4 working days and can't find the problem. I know there was a class action lawsuit and Honda won, but surely this is a very serious problem they should fix.

  NHTSA complaint ODI #11734039

• Automatic emergency braking suddenly stopped the car at 25 mph with only a beep and no dash warning, though nothing was in front of it. · filed May 2025
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  Driving 25 mph on a straight road, the automatic braking system engaged with beep sound only but not on the dash display as it should. the car was suddenly braked to a stop. nothing was near or in front of the car.

  NHTSA complaint ODI #11663481

Owners report the park-release button on the gear shifter coming loose, getting stuck, or popping off, leaving them unable to shift into park or turn the car off.

How common

32 of the 300 complaints we read (11%), roughly 188 of all 1,766 on file

Safety

Not a safety issue

• Gear shift button broke and came out of the shifter, leaving the driver unable to shift into gear and stranded; dealer denied hearing of the problem. · filed Sep 2024
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  Gear shift button broke and came out of the shifter completely. I can not put the vehicle in gear and I am stranded. I contacted my local dealership and they acted like they have never heard of this being a problem. My vehicle had under 12000 miles and this happens. Of course it is a problem. The components broken brittle parts speak for the cheap plastic used in such a critical area. The cost of the repair shouldn't be a factor for recall. The number of people reporting this problem is a small percent compared to the many who have had the repair when it is clearly a manufacturers defect.

  NHTSA complaint ODI #11612031

• Shifter button fell off. · filed Mar 2024
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  Button fell off from the shifter

  NHTSA complaint ODI #11578541

• Gear shift button broke while shifting into reverse, leaving the car unable to be put into park in a parking lot. · filed Nov 2022
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  The push button knob on the gear shift broke when putting the car into reverse, during normal use. This resulted in being unable to use the gear shift to shift gears. This put passengers and pedestrians in danger in a parking lot, as the car was then unable to be shifted into park. When the CRV is unable to be put into park, the engine will not fully turn off. A 29 May 2019 Honda Service Bulletin exists for this problem and is found on NHTSA.gov. There were no warnings or symptoms before the incident occurred.

  NHTSA complaint ODI #11493449

Owners report failing fuel injectors causing misfires, rough cold starts, check engine and emissions warnings, and the engine dropping power. Dealers replaced the injectors, sometimes outside warranty.

How common

23 of the 300 complaints we read (8%), roughly 135 of all 1,766 on file

Safety

Can affect control: 8 of 23 reports

• Parking brake, transmission, and ABS failure warnings appeared with an alarm; dealer found failed fuel injectors not covered under warranty, and owner is awaiting goodwill assistance. · filed Aug 2026
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  The contact owns a 2017 Honda CR-V. The contact stated that several unknown warning lights were illuminated and the messages "Parking Brake Failure", "Transmission Failure”, and "ABS Failure" were displayed with an audible alarm. The dealer was contacted and informed the contact that the failure might be associated with the battery. The contact replaced the battery; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed and determined that the fuel injectors had failed and needed to be replaced; however, the repair was not covered under warranty. The manufacturer was notified of the failure and advised the contact to apply for goodwill assistance. The contact provided an application form to the dealer and was informed that the form would be completed and submitted to the manufacturer. The vehicle was not yet repaired. The failure mileage was approximately 110,000.

  NHTSA complaint ODI #11756289

• Fuel system fault caused engine hesitation, power loss, and gasoline odor; owner says dealer improperly reused a mandatory one-time fuel pipe during the repair, risking a fuel leak. · filed Apr 2026
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  System/Component Involved: Fuel System / Fuel Injectors / High-Pressure Fuel Joint Pipe Description of Incident and Safety Risk: My 2017 Honda CR-V (1.5T engine) experienced a fuel system failure evidenced by DTC P0172 and a failed AF cylinder test, confirmed by an authorized Honda dealer. This failure leads to engine hesitation and power loss, creating a safety hazard during operation. More critically, during the repair (Case #16244235), the dealer and manufacturer refused to replace the High-Pressure Fuel Joint Pipe. According to Honda’s official Service Manual and TSBs for the Earth Dreams 1.5T engine, this pipe is a mandatory, one-time-use component that must be replaced whenever fuel injectors are serviced. Reusing this component violates Honda’s own safety protocols and poses a severe fire risk due to potential fuel leakage under high pressure ($20\text{ MPa}$+). Safety Risk to Others: Reinstalling a non-reusable high-pressure fuel line creates a high probability of fuel spraying onto hot engine components, leading to an under-hood fire while driving. This endangers the occupants and others on the road. Reproduction and Inspection: The injector failure was confirmed by [Insert Dealer Name] in Houston, TX. The subsequent safety violation (failure to replace the mandatory fuel joint pipe) is documented on my repair invoice dated April 2026. The vehicle and the old part (if still on the car) are available for inspection. Symptoms and Warning Lamps: The Check Engine Light (DTC P0172) appeared shortly before the failure, accompanied by a strong gasoline odor and engine stalling symptoms.

  NHTSA complaint ODI #11732663

• Fuel injectors were replaced but engine still runs poorly and smells like it's flooding; owner says Honda should cover this ongoing issue. · filed Jan 2026
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  This car has some fuel injector problems. I've replaced them and it's still running very crappy. I've read a lot and seen a lot of people getting their fuel injectors fixed with this year of vehicle and now it smells like it's flooding out and Honda should be covering this. This has been an ongoing issue. I've tried to fix it. It's not working. This is car is a lemon.

  NHTSA complaint ODI #11712303

Owners report the car suddenly losing power or failing to accelerate while driving, often with many warning lights coming on at once. Dealer computer resets, oil changes and software updates did not always fix it.

How common

16 of the 300 complaints we read (5%), roughly 94 of all 1,766 on file

Safety

Can affect control: 16 of 16 reports

• Vehicle suddenly stops accelerating with warning messages that driver assist, cruise control, and brakes are not working, especially at highway speed. · filed Sep 2025
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  To Whom It May Concern, I am reporting a serious safety concern with my 2017 Honda CR-V related to the fuel/propulsion system. While driving, the vehicle will suddenly stop accelerating. At the same time, multiple warning messages appear on the dash, including alerts that the driver assist system, cruise control, and brake system are not functioning, along with other system warnings. This issue happens without warning and has occurred multiple times. It creates a dangerous situation, especially at highway speeds or in traffic, since the vehicle loses the ability to accelerate and several critical safety systems appear disabled. I am very concerned that this may be a defect in the fuel/propulsion system or an associated electrical/control system that could pose a risk to myself, my passengers, and other drivers. Please advise on the next steps for inspection and resolution.

  NHTSA complaint ODI #11686237

• Vehicle repeatedly flashed all warning systems and lost significant power, with reduced brake and steering control on a steep downhill road; software updates only temporarily fixed it. · filed Feb 2025
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  Vehicle unexpectedly begins to start flashing all warning systems while simultaneously losing excessive power. Unexpected ADAS system malfunction may cause the vehicle to break unexpectedly creating unsafe conditions or driving hazards for driver, passengers and others on the road. There is a significant loss of power, again, creating dangerous conditions while driving through busy traffic at high speeds or driving uphill. - Hill Start Assist Problem - Adaptive Cruise Control - Collision Mitigation System - Road Departure Mitigation System - Electric Parking Brake - Tire Pressure Monitor - Emissions system - All Wheel Drive - Brake System Problem - Brake Hold - Power Steering System - Vehicle Stability Assist Attempts to resolve issue Attempt # 1: Honda did a software update, resolved the issue for about four-five months (December 2020).... Mileage 49,504 # 2: Replaced Battery and Spark Plugs (April 2021) # 3: Appointment Scheduled for May 12th, 2021.... Mileage 54,330 #4: Disconnected battery mileage 96,000+ #5: New Spark plugs and new battery mileage 97,000+ The first time this occurred I was driving with my wife and two children. We were traveling down hill, a narrow road which is steep and has any sharp turns. As the system failures began to light up the car became extremely unsafe. There was very little control of the brake system as well as the steering system. Fortunately we avoided a potentially deadly scenario. Once we came to to level terrain where we could eventually slow down enough to stop the car, it was shuttering the whole way until we found a safe spot to pull over nearby. The car was then towed and serviced by Honda of Ithaca (Ithaca, NY). That same dealer said the resolved the issue with confidence, that it just needed a software upgrade. The concern here is that there seems to be no resolution for this issue and no warning as to when this could and seems to be will happen again.

  NHTSA complaint ODI #11640328

• Cascading warning lights over time led to the dashboard dimming and the car stuttering on the highway with a 'Critical Failure' message telling the driver to stop. · filed Dec 2023
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  What I experienced was a multiple system failure. It began with a dead battery two years ago. When the engine was restarted the TPMS light came on along with the indicator light to get your car checked. The lights only came on intermittently at first and it didn't seem to affect the function of the car. I had assumed that when I replaced the battery, I had loosened a fuse. As time passed, the number of lights on the dashboard increased along with the duration of time they stayed lit up. Now, within the past 3 months, all the system indicator lights are on constantly, with the accompanying beeps, dings and sounds for each light. Yesterday, on the highway, my dashboard began to dim and the vehicle began to stutter. The dashboard indicator read Critical Failure Detected. Stop Driving When Safe. At the time I was on the highway in the right lane going 51 mph. This is unsafe. I have children and grandchildren and I do not feel safe transporting any of them. The reported problems are: Brake System, Tire Pressure Monitor, Electric Parking Brake, Road departure Mitigation System, Collision Mitigation System, Lane Keeping Assist, Adaptive Cruise Control, Hill Start Assist, Vehicle Stability Assist, Anti-Lock Brake, Power Steering System

  NHTSA complaint ODI #11560830

Owners report every dashboard warning light coming on together, disabling safety and driver assist systems such as traction control, adaptive cruise and lane keeping. Computer resets cleared it only temporarily.

How common

14 of the 300 complaints we read (5%), roughly 82 of all 1,766 on file

Safety

Reduced safety margin: 10 of 14 reports

• Warning lights have been cycling on and off for months and now stay on; car has not been inspected due to lack of funds. · filed Jun 2025
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  It has not been looked at yet due to not having funds to get it looked at. I do know others have the same consistent issue with these models especially when they’d get around 70,000 miles. All of the warning lights the last few months would continue to cut on and off. Now they just stay on. The Car drives fine though but is a safety hazard since it can’t tell us if something is wrong.

  NHTSA complaint ODI #11670045

• All dashboard warning lights come on at startup and safety features like collision warning, lane change warning, and cruise control stop working; dealers have replaced many parts without fixing it. · filed Apr 2025
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  The dash warning lights all come on when the vehicle is started. Numerous Warning messages scroll across the dash indicating just about every system on the vehicle is malfunctioning. The collision warning system stops working, the lane change warning stops working, cruise control stops working. I have no idea what else could have stopped working that could mean the difference between life and death. My vehicle has had this problem for almost two years now. This problem stops after disconnecting the battery for 15 minutes then it comes back unpredictably. Honda dealerships just guess what the problem is because there are no definitive error codes. They randomly want to change parts like fuel injectors, onboard computer, brakes, battery, and others, and charge thousands of dollars and will not refund the money when the problem reappears. This problem is putting drivers at serious risk and Honda has done absolutely nothing to find and repair the problem. There are hundreds of reports of this problem online and Honda has not responded. Honda dealerships are making tons of money from this issue and doing nothing to solve the problem.

  NHTSA complaint ODI #11654823

• All warning lights (TPMS, lane keep assist, cruise, engine) come on; dealer could not identify the cause and wants $250 for diagnostics. · filed Nov 2024
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  My 2017 Honda CRV throws up ALL warning lights regarding TPMS, Lane Keep Assist, Cruise, Engine, etc...I've replaced the battery. I've taken it to the dealer and they just say we don't know what it is and we would like to hold it for 24-48hrs to do a diagnostic which is $250 out of pocket without a fix. Multiple forums state that this is a consistent problem with the 2017-2021 model years. One common fix is fuel injector replacement, but that only temporarily fixes the issue then all the lights come on again. It's a hazard and since all mechanisms are controlled by electronics, we need Honda to fix the issue or look into it as it's very dangerous to drive when dealers can't even isolate the issue.

  NHTSA complaint ODI #11623792

Owners report the battery going dead after the car sits for a few days, with electronics sometimes staying powered after shut-off. Dealers replaced batteries and updated software, and some blamed the body control module.

How common

14 of the 300 complaints we read (5%), roughly 82 of all 1,766 on file

Safety

Not a safety issue

• Intermittent parasitic battery drain repeatedly leaves the car unable to start after sitting, and headlights turn on by themselves; battery replacements and a software update have not fixed it. · filed Sep 2025
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  This is an intermittent parasitic battery drain problem. [XXX] - CAR WON'T START AFTER SITTING OVERNIGHT. TECH SAID BATTERY WAS GETTING OLD AND BATTERY WAS REPLACED. [XXX] - CAR WON'T START. JUMPSTART AND DROVE FOR 25 MINUTES. [XXX] - NEED ANOTHER JUMPSTART [XXX] - CAR WON'T START AFTER SITTING OVERNIGHT. JUMP START. BATTERY TESTED AND IS FINE. BOUGHT UPGRADED "SUPER" BATTERY" [XXX] CAR WON'T START - BROUGHT TO HONDA DEALER -SAID THERE WAS A SERVICE BULLETIN ABOUT THIS PROB LEM. UPDATED SOFTWARE. CAR STARTS CAR STARTS AND IS FINE UNTIL [XXX] - Parked the car, went to a concert, came back to the car and the headlights are on - I did NOT leave them on. That's weird, car starts. Drove to hotel and let car overnight - won't start in the morning. Jump started [XXX]. Drove around Zion National Park and back to the hotel. Car wouldn't start in the morning. Jump start. Drove 1 hour stopped to get gas, car started. Drove 2 hours to home and turned off the car. Car won't start in the morning. Again, I went out to the garage to get something and the headlights are one. Back in July, I turned all the light switches to OFF. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  NHTSA complaint ODI #11686581

• Battery repeatedly drained, once locking owner out of the car; dealer found a bad body control module after a new battery also drained. · filed Sep 2024
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  battery kept draining especially if car wasn't used for a couple days. got locked out of car from battwry drain while shopping. took to dealer because brain new battery dead within days. so far found out I have a bad body control module.

  NHTSA complaint ODI #11613573

• Electronics stay powered after the engine shuts off, draining the battery; dealer says the body control module is bad and the part is backordered. · filed May 2023
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  The vehicle seems to drive normally. When I go to turn off the car after parking, the engine turns off but the electronics do not - this uses all of the battery in the state. I took to dealership and they said bad Body Control Module (BCM). Honda recently recalled 700,000 vehicles because of BCM issues however CRV wasn't one of them - I suspect I am having the same issue - the replacement BCM, I'm told by the dealership, is backordered several months. I have a car that I cannot drive. This needs to be investigated.

  NHTSA complaint ODI #11522372

Owners report the engine stalling or nearly stalling in traffic, sometimes entering limp mode with a fuel smell and a check engine light.

How common

10 of the 300 complaints we read (3%), roughly 59 of all 1,766 on file

Safety

Can affect control: 10 of 10 reports

• Vehicle stalled repeatedly on the highway and would not accelerate; dealer diagnosis pointed to failed fuel injectors, head gasket, and turbo system. · filed Apr 2024
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  I was driving my Honda CRV 2017 on I-65 in Birmingham - Montgomery area in Alabama in March 2024 and suddenly in the middle of the busy highway the vehicle stalled and wouldn’t drive even after stepping on the accelerator a little harder. I then turned on my emergency lights to signal to the behind vehicles that I have and emergency situation became I was in the middle of a busy highway and the vehicle simply wouldn’t drive. I managed to pull aside of the highway and turned the engine off because I didn’t know what the issue was. After a few minutes I started the vehicle again and drove a few miles and the vehicle stalled again. After a couple of repeated cycle, I got the vehicle to a nearby Honda dealership for diagnostic testing which later revealed that the fuel injectors, the head gasket, the turbo system etc were causing the vehicle to stall. The vehicle is currently not drivable and has since been with the Honda dealership as I am writing. With taxes, the dealership is charging me approximately 5000 USD to fix this problem, money that I cannot afford. Not knowing what to do, I did a brief research to see if anyone else has experienced this issue before and I found out in the consumer report that other drivers have actually experienced exactly the same issue that happened to my vehicle. I currently do not have any additional vehicle for commuting and I am forced to use rented vehicles with the rental cost accumulating on the daily basis while my vehicle remains with the dealership. I am therefore writing this notification for Honda to look into this potentially risk safety incidence and help Honda CRV owners and myself get this problem fixed because such experience doesn’t boost consumer confidence for both current and future Honda CRV owners. Thanks

  NHTSA complaint ODI #11582838

• The engine revved up and down and then stalled and shut off. · filed Nov 2019
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  ENGINE REV UP AND DOWN, THEN STALLING AND SHUTS OFF

  NHTSA complaint ODI #11279100

• While driving, low tire pressure and brake system warnings appeared and the car suddenly stalled and would not restart; afterward the doors would not unlock and the dashboard lights stayed on. · filed Sep 2019
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  I WAS DRIVING MY HONDA CR-V ON A CITY STREET ALL OFF SUDDEN THE LOW TIRE PRESSURE AND BRAKE SYSTEM FAILURE CAME ON AND THE CAR JUST STALLED AND WON'T START. ONCE I GOT OFF THE CAR, THE LOCKED AND I COULDN'T UNLOCK THE DOOR ANYMORE. I TOWED IT HOME AS THE DEALERSHIP WAS CLOSED FOR THE DAY. NOW THE LIGHTS COME ON AND THE DASH LIGHTS UP AND I CAN'T TURN IT OFF.

  NHTSA complaint ODI #11257884

Owners report the center touchscreen going dark, flashing, beeping, getting stuck at full brightness, or scrolling through menus on its own while driving. Software updates helped some owners.

How common

8 of the 300 complaints we read (3%), roughly 47 of all 1,766 on file

Safety

Reduced safety margin: 6 of 8 reports

• Center stack touchscreen randomly blanks out and shows erratic commands while driving; software updates helped some but owner says dealer only offered partial goodwill help. · filed Feb 2024
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  Service Bulletin [XXX] dated [XXX] corrective actions (dual special software updates) where followed and the frequency of incidents dropped dramatically, but after multiple dealership visits (Hardin Honda of Anaheim, CA) the center stack touchscreen still blanks out randomly while driving. Yes, the full vehicle is available for inspection. The screen continues to also “freak out” as shown in the following videos where totally random commands are being made. The blackout happens more but this still occurs periodically too. Nothing seems to fully correct the root issue. I show the dealership the videos I’ve recorded showing the issue but does not occur by the time the technicians test drive it. When it first happened, because it was so dangerous losing many controls, I also opened a case with American Honda customer relations ( #[XXX]) with “Jose” who noted the details but there was no response or followup because I was two months over warranty despite low mileage and simply out of luck. He said ask the dealership for “good will assistance” and you should get the majority of it covered probably bring it down to around $300 a replacement center stack touchscreen rather than over $2,000. Service Bulletin [XXX] dated [XXX] corrective actions (dual special software updates) where followed and the frequency of incidents dropped dramatically, but after multiple dealership visits (Hardin Honda of Anaheim, CA) the center stack touchscreen still blanks out randomly while driving. Yes, the full vehicle is available for inspection. The screen continues to also “freak out” as shown in the following videos where totally random commands are being made. The blackout happens more but this still occurs periodically too. Nothing seems to fully correct the root issue. I show the dealership the videos I’ve recorded showing the issue but does not occur by the time the technicians test drive it. When it first happened, because it was so dangerous losing many controls, I also opened a case with American Honda customer relations ( #[XXX]) with “Jose” who noted the details but there was no response or followup because I was two months over warranty despite low mileage and simply out of luck. He said ask the dealership for “good will assistance” and you should get the majority of it covered probably bring it down to around $300 a replacement center stack touchscreen rather than over $2,000. There were and have yet to be no warning lamps, messages or other symptoms of the problem prior to the failure. First occurrence was [XXX]. [XXX] [XXX] The contact stated the exact quote (parts, labor & tax) from the dealership to replace the unit is $7,004. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  NHTSA complaint ODI #11570488

• Infotainment touchscreen went dark then bright and scrolled through menus on its own for about 10 minutes while driving, creating a major distraction. · filed May 2020
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  THE MAIN SCREEN INSIDE THE CAB STARTED BEEPING, THEN THE SCREEN WENT DARK AND THEN TO FULL BRIGHTNESS AND STARTED SCROLLING THROUGH THE MENU OPTIONS WITHOUT ME TOUCHING THE SCREEN. THIS WAS A BAD DISTRACTION WHILE I WAS DRIVING. THE SCREEN CONTROLS EVERYTHING AND WHEN IT DID THIS I HAD NO CONTROL AND LOST EVERYTHING. IT CONTINUED DOING THIS FOR ABOUT 10 MINUTES.

  NHTSA complaint ODI #11323122

• The display monitor goes completely dark and requires turning the vehicle off and restarting for it to come back. · filed Nov 2019
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  DISPLAY MONITOR GOES COMPLETELY DARK. HAVE TO TURN VEHICLE OFF AND RESTART FOR IT TO COME BACK.

  NHTSA complaint ODI #11282035

Owners report the steering suddenly becoming hard to turn or locking up, with dealers diagnosing a faulty electric power steering unit or rack and pinion.

How common

5 of the 300 complaints we read (2%), roughly 29 of all 1,766 on file

Safety

Can affect control: 5 of 5 reports

Related recalls

Owners mention 18V663000. Check the VIN for it.

• Steering feels heavy with a VSA system malfunction fault code; owner says this puts lives at risk, and other warning lights have appeared since purchase. · filed Sep 2026
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  I noticed that the steering on my 2017 Honda CR-V Touring felt heavy, which clearly indicates a malfunction or a safety shutdown of the electric power steering (EPS) system. After performing a thorough diagnostic check using an OBD2 diagnostic tool, the EPS (electric power steering) system is showing a fault with code U0416-68 (VSA system malfunction). The steering. Yes. When turning, I’m putting the lives of others—and my own—at risk. Independent service center. YES, by other people. Several warning lights have been coming on in the dashboard since I bought the car. Translated with [XXX] (free version) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  NHTSA complaint ODI #11764213

• Steering wheel momentarily became difficult to turn; dealer diagnosed a faulty electronic power steering unit needing replacement, not yet repaired. · filed Jul 2025
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  The contact owns a 2017 Honda CR-V. The contact stated that while driving at various speeds, the steering wheel momentarily became difficult to turn in either direction. The vehicle was taken to the local dealer and was diagnosed and determined that the electronic power steering unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V663000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 30,000.

  NHTSA complaint ODI #11670458

• Electronic power steering faulted due to an internal short in the steering rack and pinion assembly. · filed May 2025
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  Electronic power steering fault due to internal short inside electronic steering rack and pinion assembly.

  NHTSA complaint ODI #11661816