Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Steering recall
Difficulty steering can increase the risk of a crash.
- Remedy
- Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
54
Most reports here involve unintended acceleration. Of these, 4 mention a crash, 1 mention an injury.
Read full complaint
While driving my 2023 Honda CR-V Hybrid at approximately 40-45 mph, the vehicle began hesitating and not accelerating smoothly. A Check Engine/Emissions System warning also appeared. The vehicle had approximately 31,873 miles. I took the vehicle to an authorized Honda dealership for diagnosis. The dealer recommended replacement of all fuel injectors and the spark plugs. The vehicle has not yet been repaired and the components remain available for inspection. I am concerned about the safety risk because the hesitation/loss of smooth power occurs while the vehicle is being driven and could affect the ability to accelerate normally in traffic. Honda has issued Service Bulletin 25-044 applicable to 2023-2024 CR-V Hybrid vehicles concerning leaking fuel injectors that can cause an excessively rich air/fuel mixture, foul spark plugs, illuminate the malfunction indicator lamp, and cause drivability problems. The repair procedure can include replacement of the fuel injectors and affected spark plugs. My vehicle has very low mileage for this type of fuel-system failure. I am reporting this incident so NHTSA can evaluate whether similar fuel injector failures and resulting drivability problems in 2023-2024 Honda CR-V Hybrid vehicles represent a broader safety defect.
Source: NHTSA complaint ODI #11764437 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
29
Most reports here involve software faults. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
Battery overheats and emits visible smoke from positive terminal and strong sulfur (rotten egg) odor. Notices the problem a few days ago. Called AAA for assistance on Sunday August 23 and technician stated that a lot of Hondas have had this issue including his own and it is due to a recall. A search online shows a recall issued for approximately 98 2023 Honda crv hybrids for Electrical system: Propulsion system: Traction battery date 2024-10-02 Recall no. 24V745000 Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.
Source: NHTSA complaint ODI #11758943 · view all complaints for this vehicle at nhtsa.gov
Brakes
33
Most reports here involve software faults. Of these, 6 mention a crash, 10 mention an injury.
Source: NHTSA complaint ODI #11746387 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
322
Most reports here involve loss of steering. Of these, 6 mention a crash, 2 mention an injury.
Source: NHTSA complaint ODI #11764476 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
3
Most reports here involve software faults. Of these, 2 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11735817 · view all complaints for this vehicle at nhtsa.gov
Structure & body
52
Most reports here involve corrosion. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
The honda dealer states that the clip/ brackt that holds the multi view camera has broken. There is no damaged to the windshield or housing of the camera, the clip just failed and they could not tell me why. The vehicle has never been in any accident and has never had any damage. Adaptive cruise, cruise control, auto high beam, lane keep assist, Road departure, object detection, collision mitigation, traffic jam assistance, Sign recognition, and low speed braking control are not functioning as a result. Car is displaying multiple error messages. The honda dealer inspected and confirmed all the effective systems because the camera not being properly secure to the windshield by the broken clip.
Source: NHTSA complaint ODI #11752263 · view all complaints for this vehicle at nhtsa.gov
Other systems
21
Most reports here involve software faults. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11741958 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2023 has 514 complaints on file, more than the 2022 (255) and more than the 2024 (388). Of the 17 model years of the Honda CR-V we cover, the 2018 has the most (2,138). Older model years have had longer to collect complaints.