Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Before you buy
- Auto idle-stop fails to restart engine: about 22% of complaints. Let the engine auto-stop several times on a test drive and confirm it restarts promptly, and ask whether the battery, starter or start button has been replaced for this.
- Connecting rod bearing engine failure: about 21% of complaints.
- Keyless start system warning: about 1 in 6 complaints.
- Safety: Engine stalls while driving (can affect control: 12 of 12 reports), about 4% of complaints.
- Run the free VIN recall check for the 8 recalls to confirm on this model, starting with the structure recall (26V365000).
Based on a random sample of 300 of the 1,699 complaints filed with NHTSA for this model, read and summarized with AI. 298 of them describe a failure the owner experienced; the rest (recall notices, parts delays, worries) are left out of these counts. Complaints are unverified owner reports.
Known problems
What owners report most often, grouped into named problems. Summaries are written by AI from the complaints; open a problem to read the owners' own words.
Auto idle-stop fails to restart engine
Owners report the auto idle-stop system shuts the engine off at stops and then fails to restart it, leaving the car stalled in traffic or at lights. Some say it stalled while moving, and battery or starter replacements often did not fix it.
- How common
- 66 of the 300 complaints we read (22%), roughly 374 of all 1,699 on file
- Safety
- Can affect control: 66 of 66 reports
Before you buy: Let the engine auto-stop several times on a test drive and confirm it restarts promptly, and ask whether the battery, starter or start button has been replaced for this.
- The idle-stop feature has repeatedly failed to restart the engine at stop lights over the past few years, requiring jump starts at least four times, including once while stuck with a toddler in traffic. · filed Sep 2024
Read the owner's complaint
For the last few years the idle stop feature has resulted more than one dozen times of me being stuck at a stop light and not being able to get the car started. It will idle off and when I lift my foot off the break it will have trouble starting back up. If I wait a minute or so it can sometimes start back up but at least four times it has required a jump start to get it started again. It’s extremely stressful and scary to be at a light and stuck there with people honking and having to get out of the vehicle in a busy intersection to try to jump start the vehicle. I try to remember to turn off the feature every time I start the car but I forget sometimes. After the latest time being stuck with a toddler and trying to get someone to stop to jump start my car I am sending in a report.
NHTSA complaint ODI #11615765
- The auto start/stop feature repeatedly failed to restart the engine at stop lights, shifting the vehicle into park unexpectedly in traffic. · filed Oct 2023
Read the owner's complaint
Auto Start/Stop feature has repeatedly struggled to restart car at stop lights. Disabling this feature manually after starting the car is the only way to disable this feature. Initial failures were due to battery wear, but after replacing the battery we still have intermittent issues where the vehicle will not restart after the auto stop feature has shut off the engine. This is very dangerous in traffic or in an intersection when expecting the vehicle to restart when you remove your foot from the gas and it instead shuts the vehicle off and puts the vehicle in park. It can take multiple tries to successfully restart the car after this shut down event. The dealership has not been able to replicate the issue.
NHTSA complaint ODI #11552059
- After a software update caused idle-stop and cold-restart problems, the manufacturer helped resolve the issue and the owner praises the response. · filed Jun 2023
Read the owner's complaint
2016 HONDA PILOT ELITE- Consumer is writing to about the exceptional service provided at the motor company after a software update. After the motor company installed TSB 23-0087, PGM-FI Idle Stop Software Update on the consumers vehicle, the vehicle had problems with idle stopping and no auto or cold restart. Consumer lodged a complaint with the motor company. Motor company reached out to the consumer in reference to the issue. Consumer states the motor company went "above & beyond" to fix and assist & fix the issue. Consumer greatly appreciates everything and thinks highly of the motor company "Top Notch" and thank you.
NHTSA complaint ODI #11524814
Connecting rod bearing engine failure
Owners report engine knocking or ticking from worn connecting rod or main bearings and a damaged crankshaft, often with a flashing check engine light, ending in engine seizure or failure. Many needed a replacement engine and some say their vehicle fell outside the recall.
- How common
- 62 of the 300 complaints we read (21%), roughly 351 of all 1,699 on file
- Safety
- Can affect control: 28 of 62 reports
- Related recalls
- Owners mention 23V751000. Check the VIN for it.
- Engine knocked on acceleration and then shut off completely at highway speed; mechanic diagnosed spun rod bearings, and Honda is not covering the repair. · filed Aug 2026
Read the owner's complaint
I was driving home from a road trip with my family of four, and I noticed that when I accelerated, the engine made a knocking noise. Prior to this, I had driven the car about 300 miles that day with no issues. While I was driving, my wife asked if we could record the noise so we could take it to a mechanic to diagnose the issue. While filming, I revved the engine a few times, and the noise would get really loud. After filming, I drove about 10 more miles, and the engine completely shut off. The check engine and oil lights both came on, and when I pressed the gas pedal, the car made a polite dinging noise. When the incident occurred, we were in the middle lane driving about 70 miles per hour. Knowing that I needed to get off the highway before I ran out of momentum, I carefully changed lanes and coasted off to the nearest exit. Thankfully, we were able to safely get off the highway and into a parking lot. Had we not, we would have been stuck in the middle of 70mph traffic potentially causing a high-speed collision. I was able to get the engine restarted, but it made a horrible squealing noise while running and a knocking noise when I revved the engine. The car also displayed an emissions check error, along with the oil and check engine lights still on. I had the car towed to an independent mechanic, who diagnosed it as catastrophic engine failure due to spun bearings. I did some research and found a recall for the defect, 23V-751, but my car isn't covered in the initial campaign. I understand the NHTSA is continuing an investigation into this defect as more cars, like mine, are reporting the same problem. As a result, I took it to the Honda dealer to get a Goodwill Repair, and they diagnosed the car with the same issue. Honda is not going to cover the repair, so I am left with a broken car because of their manufacturing defect.
NHTSA complaint ODI #11761024
- While driving, smoke appeared inside the vehicle with warning lights and an abnormal sound; dealer found a hole in the rear of the engine needing replacement. · filed Aug 2026
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The contact owns a 2016 Honda Pilot. While the contact's son was driving at an undisclosed speed, there was smoke inside the vehicle. There were several unknown warning lights illuminated, and the contact's son noticed an abnormal sound. The vehicle was towed to the dealer where it was diagnosed and determined that there was a hole in the rear of the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle received an oil change forty days prior to the failure. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 135,000.
NHTSA complaint ODI #11759365
- Dealer diagnosed sudden engine failure with no prior symptoms; owner paid $7,156.09 to replace the engine and is seeking reimbursement since the VIN is not in the recall. · filed Aug 2026
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Dear NHTSA, My 2016 Honda Pilot has been diagnosed with engine failure by Hoehn Honda, despite consistent and careful maintenance. The failure occurred suddenly, without warning or prior symptoms, and well before the expected lifespan of the vehicle, yet outside the warranty window. After reviewing owner forums, various automotive publications, and the NHTSA website, I found numerous similar complaints involving the same year and model. A recall has already been issued under NHTSA Campaign Number 23V751000, which corresponds to Honda Manufacturer Recall XG1 and Honda Recall GG0. Although my vehicle is not currently included in this recall, the nature of the failure is consistent with those that are. I also found there is an ongoing NHTSA investigation to expand this to an additional 1.4 million vehicles in which my 2016 Honda Pilot is listed. I have contacted Honda North America and was given a case number 15927935. This initial contact informed since my VIN is not part of the recall than I am on my own. I have requested this matter to be escalated. Given the circumstances, I believe my vehicle should be considered under NHTSA Campaign Number 23V751000 and included in Honda Recalls XG1 and GG0. Furthermore, I respectfully request that my case be reviewed as part of NHTSA Action Number RQ24013, which is investigating why the scope of Campaign 23V751000 was limited to 249,000 vehicles despite widespread reports of identical failures in vehicles outside the recall. I can provide the dealer documents confirming this finding along with photos they provided as well as the cost for replacement. I have since had the motor replaced at the cost of $7156.09 and have the invoice. I'm hoping there will be grounds for Honda to reimburse me for this cost. Thank you for your attention to this matter.
NHTSA complaint ODI #11755059
Keyless start system warning
Owners report a recurring keyless start system warning on the dashboard, sometimes with the car refusing to start, a start button that needs several presses, or walk-away locking no longer working. Key fob and battery replacements often did not fix it.
- How common
- 49 of the 300 complaints we read (16%), roughly 278 of all 1,699 on file
- Safety
- Safety impact unclear
- A 'Keyless Start System' warning has persisted for nearly a year and the vehicle would not start, leaving the owner stranded; a jump start got it going, but the owner says the real issue is a start/stop electrical malfunction others have also reported. · filed Jan 2025
Read the owner's complaint
What component or system failed or malfunctioned, and is it available for inspection upon request? "Keyless Start System" message has been haunting me for close to a year now. Yes, available for inspection and has been by a local Honda service center. How was your safety or the safety of others put at risk? I was left stranded when my vehicle would not start. Battery jumped and I was able to get on but the issue is not my battery, it is the start/stop electrical malfunction that so many others have cited experiencing. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes and I've scheduled an appt. with local service center (again). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, Keyless Start System problem which originated in 2023. The warnings fluctuated for a while intially but have been on since my car would not start as reported above. This incident took place a few weeks ago.
NHTSA complaint ODI #11636384
- Keyless start system problem also prevents the car from auto-locking, and the audio system occasionally resets itself. · filed Nov 2021
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I have 2 problems. First my error is Keyless Start System Problem, that also will not auto lock the car when I walk away with the keys. Second is every once in awhile they audio system will completely reset itself.
NHTSA complaint ODI #11440041
- Keyless start system problem message appears with only 52,000 miles on the car. · filed Oct 2021
Read the owner's complaint
Keyless Start System Problem. Only 52000 miles on car
NHTSA complaint ODI #11438800
Transmission jerking and harsh shifting
Owners report the transmission jerking, shuddering, slamming into gear, hunting for gears or grinding, especially at low speeds and from stops. Fluid changes and software updates often gave only temporary relief.
- How common
- 17 of the 300 complaints we read (6%), roughly 96 of all 1,699 on file
- Safety
- Safety impact unclear
- Vehicle jolted and sputtered while driving with a flickering engine warning light; a dealer-performed transmission flush did not stop the recurring problem. · filed Jun 2026
Read the owner's complaint
The contact owns a 2016 Honda Pilot. The contact stated that while driving at 35 MPH, the vehicle was abnormally jolting and sputtering. The contact stated that the engine warning light was activating and deactivating. The contact stated that failure was a recurring failure. The dealer was contacted, and a transmission flush was performed; however, the failure persisted. The manufacturer was not aware of the failure. The failure mileage was approximately 40,000.
NHTSA complaint ODI #11745912
- Transmission shifts hard between first and second gear accelerating from a stop; a Honda ECU software update did not fix it. · filed Jun 2025
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I am writing to report a persistent powertrain issue with my 2016 Honda Pilot, specifically regarding hard shifting between first and second gear when accelerating from a stop. Honda has acknowledged this issue and released an ECU software update intended to resolve it; however, in my case, as well as for many other owners who have reported similar concerns, the update did not effectively correct the problem. My vehicle currently has 76,000 miles, and despite Honda’s attempted fix, the hard shifting continues to impact performance and drivability. Given the widespread nature of this complaint, I urge the NHTSA to investigate this matter further and take appropriate action to ensure a proper resolution. Thank you for your time and attention to this issue. Sincerely,
NHTSA complaint ODI #11666297
- Transmission jerks and shifts roughly with occasional loss of power; owner says Honda refused to replace it because the vehicle is out of warranty mileage. · filed Apr 2025
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This is my second complaint regarding my other 2016 Honda Pilot (VIN: [XXX] ). Like my first Pilot, it suffers from serious transmission issues — jerking, rough shifting, and occasional loss of power. Both vehicles were maintained properly and now have the same safety-related defect. Honda refused to replace the transmission, citing that the vehicle is over the mileage limit for warranty coverage. I believe this is unacceptable, as safety issues like this should not be dismissed based on mileage. A known defect that puts lives at risk must be addressed, and I urge NHTSA to investigate this pattern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint ODI #11657643
Engine stalls while driving
Owners report the engine stalling or suddenly losing power at stops, while accelerating or at highway speed, sometimes with warning lights, and dealers often could not find a cause.
- How common
- 12 of the 300 complaints we read (4%), roughly 68 of all 1,699 on file
- Safety
- Can affect control: 12 of 12 reports
- All dashboard lights illuminated and the vehicle stalled with no chance to pull over first. · filed Apr 2025
Read the owner's complaint
All lights on the dash board lights up and the car stalls with no chance to pull over
NHTSA complaint ODI #11657376
- The engine shuts off while driving and attempting to accelerate, and this happens frequently. · filed Feb 2025
Read the owner's complaint
The engine shuts off while driving and attempting to accelerate, happens frequently.
NHTSA complaint ODI #11640186
- The engine sometimes stops running at a complete stop or while moving, then sometimes restarts immediately and other times struggles to restart; the dealer and a repair shop could not reproduce or confirm the problem. · filed Nov 2024
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My vehicles engine will stop running sometimes while the car is at a complete stop and sometimes while it's in motion. Sometimes the vehicle restarts immediately and sometimes it struggles to restart. The problem happens sporadically sometimes going weeks between occurrences. This has caused me to be stalled in busy traffic and has also caused more dangerous situations where the vehicle loses power while in motion. I have taken the vehicle to a dealer and a local repair shop and neither were able to reproduce or confirm the problem. They each performed what they thought could be helpful maintenance procedures but these did not seem to work. Other than the local repair shop and the dealer nobody else has inspected the vehicle.
NHTSA complaint ODI #11625793
Keyless control unit battery drain and alarms
Owners report a faulty keyless access or remote control unit that makes the parked car power on or try to start itself, set off the alarm randomly, flicker the dashboard lights and drain the battery. Some had the control unit replaced.
- How common
- 10 of the 300 complaints we read (3%), roughly 57 of all 1,699 on file
- Safety
- Not a safety issue
- A faulty keyless control module drained the battery dead and triggered many error codes, stranding the owner; module is being replaced at the dealer. · filed Jul 2025
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My battery was being drained until dead by a faulty keyless control module. I paid to have the battery replaced after my son and I got stranded 1.5 hours from home. All the lights on the dash went off and nearly every error code displayed as well. Currently at Honda dealership getting the module replaced at a mere $840 after I paid $370 for battery installation when my car "broke down". Now to see I am not the only Honda customer with this issue in this model of vehicle. The car started displaying all the error codes about a week before it began just completely draining the battery that was on 6/23. Battery replaced that day and by Saturday 6/28 was unable to start my car due to battery being completely dead. Had to jump my car and take to dealership on sunday 6/29. So was late to work and have been without my vehicle for over a week while they were trouble shooting the issue.
NHTSA complaint ODI #11671922
- The keyless control unit malfunctions, making the car attempt to start itself and the alarm sound constantly, with the dashboard going blank; a similar switch was replaced before under a campaign, and Honda says no recall currently covers this issue. · filed Jul 2024
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The keyless control unit module is malfunctioning, causing the car to attempt to turn itself on, and the car alarm to go off constantly. This problem has occurred multiple times and has been inspected by the dealership mechanics. The issue comes with no warning lights, messages, or other indication forms. The dashboard lights up and there is no odometer reading, the MPH is not displaying or any other functions within the dashboard. The mechanic shop received the error "Data on keyless access control unit reach ignition voltage at 25 volts internally". According to the Honda corporate office, there are no recalls regarding this issue. I had the same problem back on [XXX] and Galpin Honda located at 11151 Laurel Canyon, Mission Hills, CA 91340 performed Campaign 20-117-6S100-2016=17 Pilot Ridgeline Start/Stop Switch - Keyless system problem and replaced the engine start/stop switch. I called the Dealership multiple times and was finally able to speak to the Service Manager, Peter Melendez, who was not able to approve for my car to be inspected free of charge. Please note that I have had multiple electrical issues including the sensor system which I had to pay out of pocket. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint ODI #11603802
- The keyless access unit was defective, causing the car to lose power completely; the battery had to be replaced twice due to drainage, and starting was hit or miss. · filed Apr 2024
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-Defective Keyless Access Unit (dealer kept old unit) -My car completely lost power -Honda dealer confirmed defective keyless access unit -Car not inspected by others, except for AAA who had to replace my battery 2 times due to drainage of power -The problems experienced were that the car start would be hit or miss and then complete drainage of battery happened
NHTSA complaint ODI #11585345
Fuel injector misfires
Owners report misfires, shuddering and hesitation on acceleration with check engine or emissions lights, traced to failed or clogged fuel injectors. Some had injectors replaced under recall while others were quoted expensive repairs.
- How common
- 9 of the 300 complaints we read (3%), roughly 51 of all 1,699 on file
- Safety
- Can affect control: 3 of 9 reports
- Related recalls
- Owners mention 17V219000. Check the VIN for it.
- The vehicle loses power when accelerating and shudders when downshifting; two shops found failing fuel injectors and misfiring cylinders, but the dealer will not act unless the check engine light comes on. · filed May 2024
Read the owner's complaint
My vehicle has been loosing power when accelerating. This has been an ongoing issue for approximately six months or so. I' have taken it to two different mechanic shops locally and both have stated that some of the fuel injectors are not working properly and 5 cylinders are misfiring. That is the reason the vehicle is loosing power. But they don't understand why the engine light or any other light are not coming up on the cluster board. Vechicle continues to jerk and shudder everytime we stop and only happens on 2 and 3 gear to the point we have to stay two cars back everytime it is in use to avoid rear ending any other vehicles. Feels like it looses power to the point of turning off then begans to pull. The RPM needle jumps up and down when the shuddering begins. It is a great concern such that i feel it poses a risk to my family and other drivers. I have been to the dealership but they will not do anything about it unless the engine light is on which at this point it has not turned on making impossible to diagnose the issue through the dealership. I did provide the dealership with documentation from other shops but they wouldn't accept them as they would have to run diagnostic themselves. I did check for recalls and other complaints. A recall was issued for the fuel injectors but as stated dealership will not do anything unless the engine light turns on. They wouldn't even test drive it to confirm the issue. I feel that if this issue isn't addressed my family or others drivers will end up getting hurt. There has been hundreds of people who have complained of the same issue on the internet forums and many have filed complaints with the NHTSA. This complaint is for record purposes in the event of injury due to engine failure on my vehicle.
NHTSA complaint ODI #11587531
- Fuel injectors were replaced under recall after misfiring, following a fuel pump failure that stalled the car; owner says Honda refuses to cover the pump and towing costs. · filed Aug 2023
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Our Honda Pilot 2016 starting experiencing fuel surging issues in July 2018 and was taken to our nearest Honda Dealership on 7/03/18 in The Dalles, Oregon. Honda stated it was a code C1841-27 which was repaired with no mention of fuel injector extended warranty issues, document included. On September 23, 2023 my car stopped functioning on a busy road way and was brought into our local mechanic. The mechanic determined that the fuel pump failed due to Honda code P0087 (fuel rail pressure too low) and was repaired. Shortly after while driving the car check engine light came on and the car had a noticeable burning smell. The car was towed to our mechanic which in turn told us to have it towed to the Honda Dealership for misfiring counter associating with failing fuel injectors TSB #18-025 code. My vehicle was towed to the closest Honda Dealership and repaired under the extended warranty recall 6E6. The fuel injectors were replaced by Honda on April 10, 2023 under above warranty recall. All documents and extended warranty paperwork was submitted to Honda, however, Honda is stating that they will not cover the faulty fuel pump and cost of towing the vehicle when the fuel injectors failed.
NHTSA complaint ODI #11538762
- A dealer software update under an emissions TSB left check engine, power steering, and stability control warning lights on; owner says the dealer now wants $1,500 for fuel injectors and Honda will not cover it due to salvage history. · filed Mar 2022
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I received a letter in the mail from Honda North America in early 2022 stating that my vehicle/vin was covered under an extended warranty on emissions systems problems. HONDA TSB 20-100. I took my car in to the local dealer, dealer performed a software update, 2 days after software update, all warning lights turn on in dash and do not go away. Check engine light, Power steering problem , hill start assist, vehicle stability control, trailer assist, traction control. Took vehicle back to the dealership. The service advisor takes the car back and when I return a few hours later he states that his technician informed him the injectors must also be replaced when the software update is done. Then I am informed that due to previous salvage history (from 2017) the vehicle emissions warranty extension will not be covered by Honda and I will be required to pay roughly $1,500 for this repair. The TSB states that all 2016 Honda pilots are covered. The faulty injectors were an issue from the factory on every single last 2016 pilot that was produced. The dealership caused these lights to come on and now wants me to pay to fix the additional issues they caused.
NHTSA complaint ODI #11458947
Hood latch and hood vibration
Owners report the hood shaking, flexing and bouncing at highway speed or in wind, feeling like it could unlatch, even after a hood latch recall repair.
- How common
- 9 of the 300 complaints we read (3%), roughly 51 of all 1,699 on file
- Safety
- Not a safety issue
- Related recalls
- Owners mention 21V932000. Check the VIN for it.
- Hood flapped while driving over 40 mph; owner says this matches a hood latch recall campaign that this VIN was not included in. · filed Feb 2026
Read the owner's complaint
The contact owns a 2016 Honda Pilot. The contact stated that while driving at slow and moderate speeds, the transmission was slipping, and the vehicle lurched and jerked. The failure was more evident while driving uphill. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the torque converter had failed and needed to be replaced. The vehicle was repaired. Additionally, the contact stated that while driving and exceeding 40 MPH, the hood was flapping. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages); however, the VIN was not included. The failure mileage was approximately 100,000.
NHTSA complaint ODI #11715620
- Hood vibrated excessively while driving because the hood latch failed and could not properly secure the hood. · filed Aug 2025
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The contact’s daughter owns a 2016 Honda Pilot. The contact stated that while driving at an undisclosed speed, the hood was vibrating excessively. Upon inspection, the contact became aware that the hood latch was inoperable and failed to properly secure the hood. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,819.
NHTSA complaint ODI #11683466
- At interstate speeds and behind large trucks, the hood rattles loudly and shakes as if it will open; adjusting the hood height did not fix the problem. · filed Aug 2024
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When I reach interstate speeds the hood starts to rattle and makes a very loud noise. It shakes as if it is going to come open. It also does then when I am behind a large tractor-trailer where the wind coming off whips the front of my care. I have checked to see if the hood needed a height adjustment but that isn't the issue. It is up as far as it can go and if I lower it any it gets even worse.
NHTSA complaint ODI #11605900
False collision mitigation braking
Owners report driver-assist warning lights coming on and the collision mitigation system braking with nothing ahead or falsely signaling a fault, and one found the multi-purpose camera had failed.
- How common
- 5 of the 300 complaints we read (2%), roughly 28 of all 1,699 on file
- Safety
- Can affect control: 3 of 5 reports
- Multiple driver-assist warning lights illuminated and the push-button start failed; dealer found the camera and safety systems had failed and did not repair it. · filed Apr 2025
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The contact owns a 2016 Honda Pilot. The contact stated while driving approximately 40 MPH, the Lane Departure, Adaptive Cruise Control, and two additional warning lights were illuminated. The contact stated that the Blind Spot System and Cross-Traffic warning lights illuminated. The contact stated that the START/STOP button failed to start the vehicle. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the multi-purpose camera and all safety system features, and the START/STOP system had failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer confirmed that the repair was not covered under recall or warranty. The failure mileage was approximately 60,000.
NHTSA complaint ODI #11657264
- Car applies the brakes with nothing ahead and the steering wheel shakes when braking above 50 mph, among several other reported faults. · filed Dec 2019
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I'VE HAD MULTIPLE ISSUES INCLUDING FAULTY FUEL INJECTORS, FAULTY COLLISION MITIGATION SYSTEM, FAULTY HOMELINK TRANSMITTER, AUDIO BLUETOOTH THAT RESETS ON ITS OWN AND NOW THE LATEST ONE IS A KEYLESS START SYSTEM PROBLEM. IN ADDITION, I CONTINUE TO HAVE THIS ISSUE THAT WHEN I AM DRIVING THE CAR SENSE SOMETHING IN FRONT (WHERE THERE IS NOTHING) AND IT BREAKS, ALSO DRIVING IN HIGHWAY OR ABOVE 50 AND TRY TO PRESS BREAKS, THE STEERING WHEEL SHAKES. MY CAR HAS A LITTLE OVER 36K MILES AND ALL THESE THINGS HAVE HAPPENED SINCE 34K MILES.
NHTSA complaint ODI #11290844
- Multiple driver-assist warning lights come on, the car brakes on its own with nothing ahead and then surges forward, and the dealer cannot duplicate it. · filed Feb 2018
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ON NUMEROUS OCCASIONS I HAVE HAD ALL OF THE INDICATOR LIGHTS ON ON MY DASH, INCLUDING THE LKAS, COLLISSION MITIGATION, ADAPTIVE CRUISE CONTROL, ROAD DEPARTURE, AND VARIOUS NOTIFICATIONS FOR MY BLUETOOTH, RADIO, AND NAVIGATION COME ON. ALSO, MY BACK UP CAMERA WILL HAVE A BLACK SCREEN AND THEN MY MAPS WILL BE GRAY WITH NO INFORMATION. MY CAR WILL SUDDENLY BRAKE WHEN THERE IS NO ONE IN FRONT OF ME AND SURGE FORWARD AS I'M TRYING TO COME TO A STOP, LIKE MY BRAKES AREN'T WORKING. I ALSO CAN'T MAKE ANY PHONE CALLS USING THE SYSTEM, AS IT WONT RECOGNIZE ANY VOICE TAGS AND INSTEAD GIVES ME EVERY CONTACT IN MY PHONE BOOK THAT MAY HAVE A HOME NUMBER. RECENTLY THE ABS IS ACTIVATING AS I TURN MY WHEELS TO THE RIGHT WHILE BACKING OUT OF PARKING SPACES. THESE MAY HAPPEN WHILE DRIVING OR WHILE STATIONARY. IT JUST ISN'T SAFE. I'VE HAD PEOPLE SLAM ON THEIR BRAKES TO AVOID MY CAR AS IT SUDDENLY STOPS FOR NO REASON AND HAVE FEARED THAT I MAY REAR END SOMEONE DUE TO IT LURCHING FORWARD, SO NOW I STOP REALLY FAR BACK FROM OTHER VEHICLES. I'M ALSO EXPERIENCING A POPPING NOISE COMING FROM MY SPEAKER SYSTEM THAT SEEMS TO OCCUR WHENEVER MY AC COMPRESSOR SWITCHES ON AND OFF, LEADING ME TO WONDER IF I'M EXPERIENCING ELECTRICAL ISSUES WITH THIS VEHICLE. I'VE TAKEN IT TO THE DEALER SO MANY TIMES AND THEY SAY THAT THEY CAN'T "DUPLICATE" THIS. SO I SHOW THEM THE PHOTOS AND THE VIDEOS. I'M NOT ALONE WITH MANY OF THESE PROBLEMS. I SEE OTHERS COMPLAINING AS WELL. HONDA NEEDS TO REPAIR OUR VEHICLES OR BUY THEM BACK. I'VE ALWAYS LOVED HONDA'S BUT AFTER MY EXPERIENCE WITH THIS VEHICLE, THEY MAY HAVE LOST ME AS A CUSTOMER. MY FAMILY'S SAFETY IS TOO IMPORTANT TO LEAVE IN THE HANDS OF A CORPORATION THAT CARES MORE ABOUT THEIR BOTTOM LINE, THAN THEIR CUSTOMERS.
NHTSA complaint ODI #11072655
Fuel pump failure
Owners report the fuel pump or high-pressure fuel pump failing, causing hard starting, hesitation and the engine shutting off while driving.
- How common
- 5 of the 300 complaints we read (2%), roughly 28 of all 1,699 on file
- Safety
- Can affect control: 4 of 5 reports
- Vehicle sputtered and stalled repeatedly on the highway; a replaced high-pressure fuel pump seemed to fix it, but stalling recurred four weeks later on a freeway. · filed Aug 2026
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The vehicle sputtered and stalled on the highway. I was able to restart after a few minutes and then it stalled again. I was able to get it to a repair shop after stalling about 3 times on the way. The diagnostic code was for the high pressure fuel pump. This was replaced. Four weeks later the same problem occurred. This time I stalled on a major freeway. I was able to restart and get it off the freeway. It stalled so frequently that I had to call a tow. The vehicle is throwing the same diagnostic code but the shop suspects the low pressure fuel pump may be the source of the issue.
NHTSA complaint ODI #11758040
- Vehicle chugged going uphill and then had complete loss of power; a replaced fuel pump seemed to fix it but the chugging has now returned. · filed Jun 2026
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The vehicle was noticeably chugging when going uphill. After awhile, some warning messages appeared on dashboard— several different messages. The vehicle finally had a complete loss of power as wife and I were returning from a road trip several miles away from home. We took it to a garage where we were at the time and was able to get home. We took it to a nearby mechanic for a diagnostic. We were told that the system was detecting a pinging in the engine. The mechanic said that it is sometimes animals can nibble on electrical and may need a harness replacement. We chose to take the vehicle to Shottenkirk Honda in Huntsville , Alabama for repair. They kept the vehicle for longer than they annticipated and told us that they would have to get a technician from Carrollton, Georgia to look at it. They contacted us over a week later and told us it was the fuel pump. They fixed the pump and the vehicle seemed fine. That was October, 2025. Now, the vehicle is again displaying a chugging when going uphill. I have not carried it for diagnostics yet. I have no issue with the service I received at the dealership. But, on GoodCar VIN check, my vin# returns recalls related to fuel pump and engine loss of power and pinging. I called the dealership and American Honda and was told that no recalls exist for this vehicle. I am submitting this in case there is a pattern of problems for vehicles in my group. I have owned Hondas my whole life and have not had engine troubles until now. I am at 170kmiles. My Honda Odyssey and other Pilot were not and have not had this difficulty. Since the recall for these associated items exist, I would like consideration for the uncommon issues my Pilot is having.
NHTSA complaint ODI #11741372
- Vehicle shut off while accelerating from a stop with warning lights on and a low fuel pressure code; manufacturer confirmed the VIN is not under recall. · filed Apr 2026
Read the owner's complaint
The contact owns a 2016 Honda Pilot. The contact stated that while accelerating from a stop and driving approximately 10-15 MPH, the vehicle shut off, but it was restarted. Several unknown warning lights were illuminated. The contact stated that DTC: P0087 was retrieved and associated with the failure. The vehicle was taken to the local dealer, but it was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 150,550.
NHTSA complaint ODI #11731495
Less common problems (complaints in the sample)
- Sunroof glass shatters (4)
- Transmission drops into neutral (4)
- Camshaft and cam sensor stalling (3)
- Emissions system warning light (3)
- Engine compartment fire (3)
- Rear window shatters (3)
- Unintended acceleration (3)
- Fuel tank and EVAP leak (2)
- Power steering warning (2)
- AC condenser refrigerant leak (1)
- Airbag warning light (1)
- Airbags did not deploy (1)
- Audio system static noise (1)
- Backup camera failure (1)
- Brake pedal clicking noise (1)
- Brake pulsation (1)
- Catalytic converter efficiency fault (1)
- Contaminated brake fluid (1)
- Distracting touchscreen controls (1)
- Door opens while driving (1)
- Engine control module failure (1)
- Exhaust fumes in cabin (1)
- Fuel odor in cabin (1)
- Ignition control warning lights (1)
- Power tailgate closes unexpectedly (1)
- Rear differential failure (1)
- Recurring dashboard warning lights (1)
- Roof paint peeling (1)
- Side mirror detaches (1)
- Starter failure (1)
- Stiff brake pedal after sitting (1)
- Sway bar fracture (1)
- Timing belt failure (1)
- Unspecified service bulletin issue (1)
- Wheel lug studs breaking (1)
- Windows open by themselves (1)
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Structure recall
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
- Remedy
- Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Structure recall
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
- Remedy
- Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A fuel leak in the presence of an ignition source may result in a fire.
- Remedy
- Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
- Remedy
- Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
- Remedy
- Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
How does it compare with other years? The 2016 has 1,699 complaints on file, more than the 2015 (109) and more than the 2017 (920). That is the most of the 17 model years of the Honda Pilot we cover. Older model years have had longer to collect complaints.