Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
149
Most reports here involve sudden stalling. Of these, 1 mention a crash.
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After previously reporting that a connecting rod bearing noise developed after the timing belt maintenance package was performed near 100,000 miles, the connecting rod bearings failed around 3,000 miles later while going down the interstate with children in the car. Thankfully the Pilot, which was shaking and making noise, was able to be pulled over to side of the interstate and later towed to the dealer service. No symptoms other than the noise at low speeds usually from take off, which regional Honda said wouldn’t damage anything, but apparently it did.
Source: NHTSA complaint ODI #11763509 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
212
Most reports here involve software faults. Of these, 1 mention a crash.
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I got in the car one morning and had 5 error codes come on and they have not gone off. None of the driver assist controls are working. The cruise control does not work either. All of the dash lights are on. Toyota determined it is the front camera that failed and repair would be $2000. Car is available for inspection anytime. Unable to drive for long periods as the cruise control does not work. The lane assist option does not work. The automatic break system does not work. Half of the option this car came with do not work.
Source: NHTSA complaint ODI #11760834 · view all complaints for this vehicle at nhtsa.gov
Brakes
52
Most reports here involve software faults. Of these, 5 mention a crash, 9 mention an injury.
Source: NHTSA complaint ODI #11751683 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
14
Most reports here involve premature wear.
Source: NHTSA complaint ODI #11656438 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
5
Most reports here involve airbags not deploying. Of these, 2 mention a crash, 3 mention an injury.
Source: NHTSA complaint ODI #11726110 · view all complaints for this vehicle at nhtsa.gov
Structure & body
25
Most reports here involve software faults. Of these, 1 mention an injury.
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There is significant rust on the frame and undercarriage of the vehicle. There has been no actual safety concerns yet, but it may lead to severe issues if unaddressed. It has since an active recall exists for the corrosion of the rear subframe. A specific rust-related inspection is on hold until I receive further direction from the dealership I purchased the vehicle from.
Source: NHTSA complaint ODI #11762227 · view all complaints for this vehicle at nhtsa.gov
Other systems
28
Most reports here involve software faults. Of these, 1 mention a crash.
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While driving the vehicle on a family trip all of the driver assist functions shut off. Cruise Control, Lane Assist, etc. Numerous warning lights were triggered including brake system. Most noted the various driver assist functions became disabled. We had the vehicle codes read by a couple non-dealer locations. The OBD readers indicted that everything was fine with no codes being presented suggesting an error. Vehicle could be driven but none of the standard safety features with the camera system worked. Took it to Honda Dealer (Honda Marysville, Ohio) who performs all service on the vehicle. They concluded a faulty main camera and noted there were no recalls attributed to the device. Information we researched suggests these Camera's should last the life of the vehicle or at least 10 years. This car's windshield has never been replaced, and the car spends 75% of it's time in a garage. All mileage on the vehicle is highway mileage. Researched information suggests changing the windshield or subjecting cameras to extreme heat (sitting in sun all day, every day) can result in damage but this car was not subject to any of that from it's manufacture. Online forums suggest this issue is impacting both Honda Pilot's and Honda Ridgeline, with a lot more complaints on the Ridgelines. I have all paperwork from Honda and requested the part be returned to us for which Honda complied. No accident occurred as a result of the faulty camera.
Source: NHTSA complaint ODI #11758419 · view all complaints for this vehicle at nhtsa.gov