The contact owns a 2011 Hyundai Genesis Coupe. The contact stated while driving at an undisclosed speed during a rainstorm, there was water leaking into the interior of the vehicle through the rear windshield. The contact observed mold developing throughout the interior of the vehicle. Later, the contact stated that upon attempting to start the vehicle, there was a fuel odor inside the vehicle. After a visual inspection, the contact observed fuel leaking in the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel rail after observing a crack in the fuel rail. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 152,000.

Source: NHTSA complaint ODI #11589660 · view all complaints for this vehicle at nhtsa.gov

When the car gets wet, it sends my dashboard lights flashing, and I’m able to put the car in gear without stepping on the brake, I brought it to numerous of Honda dealerships and other mechanical shops, and they are undetermined to find the cause

Source: NHTSA complaint ODI #11652639 · view all complaints for this vehicle at nhtsa.gov

Noticed after driving my Hyundai genesis and once running for roughly 15-20 mins once the engine has warmed up I noticed a bounce feeling coming from the front end(I thought)and then noticed my speed dropped and when pressure was apply to the gas pedal it wouldn’t go, as the car slowed down by itself until it came to a complete stop I cutt the car off and began walking around to where I smelled something burning and then seen smoke coming from my front driver wheel to discover my brake had locked up for no reason. I left the car to cool down and returned to get it and luckily it was unlocked and was successful to drive it home(4min drive), a couple days later I had to take my son to school to where it did the exact same thing again, days later I had all braking replaced which failed to solve the issue. This has been happening for over 4 months now and has always been my daily driver and has always been upkept and never had any issues with my car until now. I’m a single parent with two children whom I have to take to school daily and pickup and this issue has already cost me a lot however I was made aware of this issue by a professional mechanic whom said my car has a current recall for this exact issue I’m having but my vin doesn’t show it even thought everything lines up!

Source: NHTSA complaint ODI #11758361 · view all complaints for this vehicle at nhtsa.gov

While driving on the highway at 65MPH the driver front tire wables, the tires feel unsafe and not stable. When going over long road cracks on the highway the whole car wabbles and if i dont grab the stearing wheel really hard to not loose control of the vehicle. The ESC light its always on so i know the traction or stability control is not working properly, also the TPM light is also not working because its always been on since purchased the car.

Source: NHTSA complaint ODI #11418402 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2011 Hyundai Genesis. The contact stated that the passenger’s side frontal air bag inflator slits were visible from a crack in the dashboard. There were no warning lights illuminated. The dealer was notified of the failure and advised the contact that they could not assist as there was no open recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 55,000.

Source: NHTSA complaint ODI #11442152 · view all complaints for this vehicle at nhtsa.gov

The window regulators are built with a hard plastic that essentially melts in Florida heat and then your windows just drop. Each window in my car has dropped and will not go back up without paying Hyundai a lot of money to repair the window. For instance, in December 2022 I paid Hyundai $660 to repair the right rear window and in August 2022 I paid Hyundai $651 to repair the left rear window regulator (second repair). Now the front driver side window has to be repaired for the second or third time. The parts were ordered and just the parts will cost $900 and I still will have to pay the labor expenses for inferior made materials. The driver side window was replaced and a new regulator was installed by Napleton Hyundai in West Palm Beach. I do not have the paperwork for the repairs made by Napleton. Then Coastal Hyundai in Melbourne, Florida worked on the rest of the windows including putting in a new regulator in the driver side and will install a new motor. These windows are neither reliable nor safe and should not have been constructed with plastic. They just fall and will not go back up. The window parts should have been recalled and replaced. I attached a copy of the invoices that I have paid already and could locate. Also, I want to report that when I contacted Hyundai to issue a complaint about the right rear window in December 2022 it took 30 days for the customer service representative to respond to me. He apparently, would document that he planned to call me in the computer and never followed through. I called and asked to talk to his Supervisor and was told that I would have to talk with him. Not having a Supervisor to talk with was also a problem because he knew that I could only talk to him so he took his time. I don't know if anything will be done but I wanted to document my concerns.

Source: NHTSA complaint ODI #11522961 · view all complaints for this vehicle at nhtsa.gov