Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Electrical system recall
A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
A loss of drive power increases the risk of a crash.
- Remedy
- This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Vehicle rollaway can increase the risk of a crash or injury.
- Remedy
- Drivers are recommended to use the Electronic Parking Brake (EPB) when parking their vehicles until the remedy has been performed. Dealers will update the Shifter Control Unit software, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 228.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
29
Most reports here involve software faults. Of these, 2 mention a crash.
Source: NHTSA complaint ODI #11725058 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
334
Most reports here involve sudden stalling. Of these, 1 mention an injury.
Read full complaint
Active powertrain failure on my 2022 Ioniq 5 SE, which poses an immediate and severe safety risk. On May 18, 2026, the vehicle suffered a catastrophic loss of power and a complete failure to charge. At Murdock Hyundai of Lindon, technicians diagnosed it with trouble code P1AA600 and recommended a total high-voltage battery pack replacement at a cost of over $44,000. Immediate Fire & Safety Risk: The dealership technician explicitly warned me that if I continue to attempt to drive or plug in the vehicle, it will cause an electrical fire. Visible Electrical Arcing: The service technician stated that they physically witnessed an electrical arc occur when connecting the vehicle's high-voltage charging components. The technician's diagnosis strongly points to a catastrophic internal short circuit or a failed Power Relay Assembly (PRA) within the high-voltage housing. The company completely stopped working and Hyundai would not help. This has been an ongoing issue with other cars too. I tried multiple times working with both the deal and Hyudnai.
Source: NHTSA complaint ODI #11759832 · view all complaints for this vehicle at nhtsa.gov
Brakes
19
Most reports here involve software faults. Of these, 4 mention a crash.
Read full complaint
This report is an addendum to report 11762283 that was made yesterday. The vehicle allows driving with the rear liftgate ajar, however under some circumstances it engages the EPB when the vehicle comes to a stop while the gear state is still Drive. The gear state of the car remains in Drive when the EPB engages. This presents the driver with the choice, in the middle of the road and possibly in the middle of an intersection, of either exiting the vehicle and rearranging contents of the vehicle to allow the rear liftgate to close, or activating the accelerator to continue driving with the traction motor overpowering clamped EPB. Neither option is safe. I have attempted to reproduce this unsafe state of the vehicle and was successful in one case and unsuccessful in another. My hypothesis for the differentiating factor is the top speed reached prior to decelerating to a stop: in the first case, 13mph, and in the second, 15mph. I have attached a single frame from one of two videos, of the successful case. The instrument display shows gear state is Drive, the car is moving, high torque is being applied by the traction motors (but typically the screen center shows ADAS state, and there is no indication of instantaneous traction torque), and the EPB is engaged. The car is in the middle of an intersection at the time.
Source: NHTSA complaint ODI #11762370 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
4
Most reports here involve sudden stalling.
Read full complaint
Factory installed Michelin Primacy AS tires with acoustic foam lining. All 4 tires had acoustic foam coming loose and wadding up inside the tire, resulting in extreme vibrations (similar to a severely unbalanced tire) approaching and at highway speeds making vehicle difficult to control. Initially had the tires re-balanced in an attempt to fix before the problem was fully understood, but that solution did not last. Ultimately had the tires dismounted and foam pulled out, then rebalanced.
Source: NHTSA complaint ODI #11729148 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
2
Most reports here involve software faults.
Read full complaint
The contact owns a Nuna Car Seat, Model Name: Rava, Model Number: (N/A), Model Type: (N/A), Manufactured Date: October 2023. The contact stated that the harness buckle was easy to release while attempting to secure the child in the car seat. The contact received notification of NHTSA Campaign Number: 24C002000 (Child seat). The manufacturer was made aware of the failure. The contact stated that the repair kit that was sent to repair the recall was an inadequate repair and did not address the safety concern regarding the harness buckle. The manufacturer was notified of the issue but offer no additional assistance. The contact was also denied a replacement car seat despite the car seat being under warranty.
Source: NHTSA complaint ODI #11687618 · view all complaints for this vehicle at nhtsa.gov
Structure & body
8
Most reports here involve software faults.
Source: NHTSA complaint ODI #11733413 · view all complaints for this vehicle at nhtsa.gov
Other systems
8
Most reports here involve software faults. Of these, 1 mention a crash.
Read full complaint
Experienced ICCU failure under everyday conditions, driving home from an appointment. Car had sat in direct sun for 30 mins, and starting the car and driving away with the AC fully blasting is when the failure occurred.
Source: NHTSA complaint ODI #11748510 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2022 has 404 complaints on file, more than the 2023 (386). That is the most of the 5 model years of the Hyundai Ioniq 5 we cover. Older model years have had longer to collect complaints.