At least one recall carries a do-not-drive or park-outside warning. Confirm by VIN that the repair was completed before driving or buying this car. The fix is free at a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Electrical system recall
A fire increases the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.
- Status
- Park outside and away from buildings until repaired. Dealer fixes it free.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
A loss of drive power increases the risk of a crash.
- Remedy
- This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
18
Most reports here involve sudden stalling. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
Vehicle stopped responding at freeway speeds. Pedals didn’t do anything. Slowly pulled over and off freeway powered off car and back on again. Was able to continue driving home. Almost got stuck in the middle of the freeway
Source: NHTSA complaint ODI #11759757 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
175
Most reports here involve sudden stalling.
Source: NHTSA complaint ODI #11758474 · view all complaints for this vehicle at nhtsa.gov
Brakes
10
Most reports here involve loss of braking. Of these, 4 mention a crash.
Read full complaint
When a car is in the process of passing me on the left during a left hand curve on the highway at highway speeds, the rear left radar sensor seems to have set off a forward collision warning. This caused the ioniq5 to do an emergency collision brake. I had to press on the accelerator to cancel the emergency brake while the other car passed me on the left. There were no cars in front of me that would have triggered a frontal collision emergency brake.
Source: NHTSA complaint ODI #11720580 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
4
Most reports here involve loss of steering.
Read full complaint
Vehicle steering or at least power steering failed catastrophically. Started with some electronic sounds at extremes of turning radius but subsequently failed completely and rendered car undriveable. Hyundai repair center attributed this to "excessive dirt and dust" or some external force, but was unable to substantiate or demonstrate any damage to parts they say need replacing. Ultimately this remains undiagnosed with regards to cause but dealer clearly identifies need to replace P/S motor and rack and pinion assembly. Insurance inspection documents no sign of external involvement in the failure. No warning lights/messages. Problem is repeatable. While failure would have been a safety risk at higher speed, it went from "noise at edge of turning radius" to "cannot steer the car" at a point in time where the car was moving at low speeds.
Source: NHTSA complaint ODI #11750379 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve airbags not deploying.
Read full complaint
The yellow airbag SRS critical safety restraint wire runs exposed and loose and drooping beneth the front seats with NO space between the harness and the floor (it could have been run above the seat plate or otherwise protected. Mine snagged on something and was torn from the terminal block and has disable the airbag. Hyundai denies it a defective design or assembly and had denied warranty coverage but wants $10,000 to enable it - $6,933 for the part - $3,000 labor. The driver seat moves back and forth automatically when entering and existing - there is no control of the movement and anything more than 1/2 high is able to become tangled and disable the airbag without warning. Hyundai via emails to their legal counsel as well as customer care is fully advised but has denied warranty status or other fix or accomadation. The warrenty for this car - for which coverage has been denied - is in full force per Hyundai's express terms. This is a critical safety issue which upon limited investagation effects numous ioniq5's of multiple years besides the 2024 limited. Note also the 2024 limited has a movable drivers seat foot rest which is prone to sweep matters under the seat when lowered.
Source: NHTSA complaint ODI #11692406 · view all complaints for this vehicle at nhtsa.gov
Structure & body
6
Most reports here involve fluid leaks.
Read full complaint
Missing a spot weld point on liftgate frame panel and rood panel. Also, the panel gaps are open widely compare to left and right side. No accident happen, I am from a collision center, I found these factory defects.
Source: NHTSA complaint ODI #11720679 · view all complaints for this vehicle at nhtsa.gov
Other systems
8
Most reports here involve software faults.
Source: NHTSA complaint ODI #11725713 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2024 has 222 complaints on file, fewer than the 2023 (386) and fewer than the 2025 (296). Of the 5 model years of the Hyundai Ioniq 5 we cover, the 2022 has the most (404). Older model years have had longer to collect complaints.