Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Before you buy
- Steering coupler clicking and clunking: about 1 in 5 complaints.
- Engine rod bearing failure and seizure: about 1 in 7 complaints. Listen for engine knocking, check for a flashing check engine light, and ask whether the engine was replaced under the engine recall or extended warranty.
- Steering pulls to one side: about 1 in 10 complaints.
- Safety: Engine stalling while driving (can affect control: 15 of 15 reports), about 1 in 20 complaints.
- Run the free VIN recall check for the 14 recalls to confirm on this model, starting with the safety recall (18V934000).
Based on a random sample of 300 of the 3,376 complaints filed with NHTSA for this model, read and summarized with AI. 285 of them describe a failure the owner experienced; the rest (recall notices, parts delays, worries) are left out of these counts. Complaints are unverified owner reports.
Known problems
What owners report most often, grouped into named problems. Summaries are written by AI from the complaints; open a problem to read the owners' own words.
Steering coupler clicking and clunking
Owners report clicking, clunking, rattling and looseness in the steering column or its rubber coupler when turning or over bumps, sometimes with steering wheel shake at highway speed. Dealers often said the car was not covered by the steering recall.
- How common
- 57 of the 300 complaints we read (19%), roughly 641 of all 3,376 on file
- Safety
- Reduced safety margin: 29 of 57 reports
- Related recalls
- Owners mention 10V457000, 10V426000, 16V190000. Check the VIN for it.
- Steering column gets loose due to a worn bushing, causing banging and free play that makes control harder. · filed Feb 2026
Read the owner's complaint
The steering column gets loose because of a commonly defective bushing. The steering bangs and has free play making full control more difficult.
NHTSA complaint ODI #11719724
- Steering makes a loud clunk when turning left or right, louder when moving. · filed Sep 2020
Read the owner's complaint
STEERING MAKES A LOUD "CLUNK" WHEN TURNING RIGHT OR LEFT. IT IS NOTICEABLE WHEN STATIONARY, BUT QUITE LOUD WHEN MOVING. I AM AFRAID TO DRIVE THE CAR.
NHTSA complaint ODI #11354115
- Steering makes noise when turning and ride is bumpy; mechanic says steering column and front suspension parts need replacing. · filed Aug 2020
Read the owner's complaint
STEERING WHEEL MAKES A NOISE. WHEN TURNED. CAR RIDE IS BUMPY ON INSPECTION MECHANIC SAID I NEED STEERING COLUMN REPLACED AND I NEED LEFT FRONT LOWER CONTROL ARM REPLACED, FRONT SWAY BAR LINKS NEED REPLACEMENT. ALMOST $2000 EXPENSE. THIS CAR HAS 132000 MILES ON IT . I TOOK CARE OF CAR ROTATE THE TIRES DID PREVENTIVE MAINTENANCE.THE VEHICLE HAS VERY BUMPY RIDE WHEN TURNED MAKES NOISE.
NHTSA complaint ODI #11344163
Engine rod bearing failure and seizure
Owners report the engine knocking, losing power, going into limp mode, seizing or failing outright, with dealers citing connecting rod bearing failure and replacing engines. Some owners report warranty denials blamed on oil sludge.
- How common
- 41 of the 300 complaints we read (14%), roughly 461 of all 3,376 on file
- Safety
- Can affect control: 26 of 41 reports; 3 reports mention a fire
- Related recalls
- Owners mention 15V568000. Check the VIN for it.
Before you buy: Listen for engine knocking, check for a flashing check engine light, and ask whether the engine was replaced under the engine recall or extended warranty.
- Engine connecting rod bearing failed with code P1326; owner says Hyundai denied reimbursement because an independent shop did the repair. · filed Aug 2026
Read the owner's complaint
The vehicle suffered an internal connecting rod bearing failure, a known manufacturing defect affecting the Theta II GDI engine. The failure was explicitly diagnosed via the manufacturer - specific OBD-II fault code p1326 Knock Sensor Detector System. This defect causes sudden engine stalling poses an immediate risk of catastrophic engine failure or fire while driving. Hyundai Motor America has denied financial reimbursement for the required engine repair because the work was completed by an independent shop and third-party arbitration deadline (BBB Auto Line) communicated to me. The manufacturer is actively refusing to remedy an acknowledged safety defect.
NHTSA complaint ODI #11757692
- Engine failed and the car became inoperable; owner says Hyundai denied warranty coverage despite maintenance records. · filed May 2026
Read the owner's complaint
My 2013 Hyundai Sonata suffered engine failure consistent with Hyundai Theta II engine defects. The vehicle became inoperable/unsafe. Hyundai denied warranty coverage despite my maintenance records and documentation.
NHTSA complaint ODI #11738819
- Engine suddenly lost power and the brakes locked at highway speed; owner says it matches prior Theta II engine recalls. · filed Aug 2025
Read the owner's complaint
While driving at highway speed, the engine suddenly lost power and the brakes locked. I narrowly avoided a collision. This sudden failure left me unable to safely control the vehicle, placing myself and other motorists in immediate danger. This is not only a mechanical defect but a serious safety hazard that matches the exact conditions described in Hyundai’s prior Theta II engine recalls.
NHTSA complaint ODI #11679445
Steering pulls to one side
Owners report the car pulling or drifting left, right, or wandering between lanes at speed, often persisting after alignments, new tires and strut work.
- How common
- 31 of the 300 complaints we read (10%), roughly 349 of all 3,376 on file
- Safety
- Reduced safety margin: 31 of 31 reports
- Related recalls
- Owners mention 10V457000. Check the VIN for it.
- Car wanders left and right while driving despite alignments; mechanics say alignment is fine and owner suspects power steering. · filed Mar 2018
Read the owner's complaint
WHILE DRIVING THE VEHICLE, IT GOES TO THE LEFT AND THE RIGHT. I HAVE HAD ALIGNMENTS DONE AND BEING TOLD BY MECHANICS THAT THE ALIGNMENT IS OKAY. I HAVE SPENT MORE MONEY ON REPAIRING IT AND IT STILL DRIVES THE SAME. I HAVE READ ONLINE MANY COMPLAINTS ABOUT THE POWER STEERING. I'M CONCERNED OF HOW MUCH MORE MONEY I HAVE TO SPEND, IF IT WILL EVEN FIX THE PROBLEM. FROM WHAT I HAVE READ ONLINE THEIR HAS TO BE A DEFECT! I PURCHASED THIS VEHICLE SEPTEMBER, 2015.
NHTSA complaint ODI #11078704
- Car pulls and drifts right after recall campaign service; owner believes the recall was not fully done, tires wore unevenly. · filed Feb 2015
Read the owner's complaint
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO AUTOMATIC TRANSAXLE SHIFT LEVER.* LD THE CONSUMER STATED SEVERAL MONTHS AFTER THE VEHICLE WAS PURCHASED, HE WAS NOTIFIED TO MAKE AN APPOINTMENT WITH THE DEALER TO HAVE THE VEHICLE INSPECTED WITH RESPECT TO CAMPAIGN 928. THE CONSUMER WAS INFORMED THE VEHICLE HAD A SLIGHT ERRATIC PULL/DRIFT TO THE RIGHT. THE INVOICE STATED THE PROBLEM WAS CORRECT. HOWEVER, THE CONSUMER STATED THE PROBLEM WAS STILL PRESENT. AFTER THE SECOND TIRE ROTATION AT 16, 000 MILES, A PULSATING SOUND DEVELOPED AS THE VEHICLE SLOWLY ACCELERATED. THE PROBLEM WAS DIAGNOSED BY THE DEALER AS CHOPPY INNER EDGES ON ALL FOUR TIRES. THEIR SOLUTION, WAS FOUR NEW TIRES AND A WHEEL ALIGNMENT. THE CONSUMER STATED HE BELIEVED THE CAMPAIGN WAS NOT COMPLETELY PERFORMED BY THE DEALER. *JB
NHTSA complaint ODI #10662813
- Car constantly drifts left, nearly causing a collision; new tires and two alignments did not fix it. · filed Nov 2012
Read the owner's complaint
I HAD THIS CAR FROM FEB 2011 TO PRESENT, AND THE CAR IS CONSTANTLY DRIFTING LEFT. I ALMOST HIT ANOTHER CAR WHEN IT HAPPENED. AFTER THIS INCIDENT I SWITCHED OUT MY TIRES (DUE TO OUTER WEAR) AND HAD 2 ALIGNMENTS PERFORMED BY LICENSED TECHNICIANS. THE CAR STILL DRIFTS LEFT. THE TECHNICIAN RECOMMENDED THAT THE CAR SHOULD BE LOOKED AT BY A BODY REPAIR SHOP. *TR
NHTSA complaint ODI #10485022
Airbag warning light on
Owners report the airbag warning light coming on and staying on, with some dealers blaming the airbag control unit and saying repairs were not covered.
- How common
- 27 of the 300 complaints we read (9%), roughly 304 of all 3,376 on file
- Safety
- Reduced safety margin: 20 of 27 reports; 1 report mentions a crash
- Related recalls
- Owners mention 18V137000. Check the VIN for it.
- Airbag light came on and dealer says the airbag control unit is bad; owner says Hyundai refused recall coverage, claiming it was fixed for a prior owner. · filed Jan 2024
Read the owner's complaint
My car airbag light came on. I called the dealership about the remedy that was already recalled under campaign number 18V137000 because my last visit I got told by the dealership that my ACU was bad for the car and that it was going to cost me upwards of $2000 to replace and the dead was no recall on my vehicle and then called corporate and they had told me that this had been taken care of back in 2016 when I did not on the vehicle this time in the second owner and that basically they would not cover to fix this issue and that any warranty that was extended ran out when I only had purchased the vehicle in November 2020 so now they are unwilling to fix the issue because they had stated that it was already previously fixed with the previous owner and then I could either basically pay to get it fixed or they weren’t gonna do anything about it I feel my safety at risk because in the event of crash airbags will not deploy and basically that they would not fix the problem even though it is under a National recall, and my car was manufactured within the manufacturing dates of the recall I do not feel safe driving this vehicle, and I also do not feel that I have to pay for that has been nationally recalled
NHTSA complaint ODI #11567754
- Airbag warning light stays on and owner says the shop would not service it. · filed Feb 2021
Read the owner's complaint
THE AIRBAG INDICATOR LIGHT IS ON IN MY VEHICLE AND WILL NOT SHUT OFF. I TOOK THE VEHICLE TO SEE ABOUT THE SERVICE LIGHT INDICATOR, BUT THEY WILL NOT SERVICE THIS INDICATOR LIGHT. THIS IS A SAFETY ISSUE IF THE AIRBAG WILL NOT DEPLOY WITH THIS LIGHT ON!
NHTSA complaint ODI #11397185
- Airbag warning lights come on and off randomly when cornering or hitting bumps. · filed Aug 2020
Read the owner's complaint
THE AIRBAG LIGHTS COME ON WHEN GOING AROUND A CORNER OR HITTING A BUMP IN THE ROAD. GOES ON AND OFF RANDOMLY
NHTSA complaint ODI #11351151
Engine stalling while driving
Owners report the engine shutting off at traffic lights or while driving, sometimes without restarting, with dealers often unable to find a cause.
- How common
- 15 of the 300 complaints we read (5%), roughly 169 of all 3,376 on file
- Safety
- Can affect control: 15 of 15 reports; 1 report mentions a fire
- Related recalls
- Owners mention 14V433000, 14V434000, 15V568000. Check the VIN for it.
- Hybrid quit running and would not start with no prior warning; owner says her claim was denied after six months at the dealer. · filed Oct 2025
Read the owner's complaint
In summer of 2023 my car 2011 Sonata Hybrid quit running and would not start. My granddaughter had used the car to go to Oklahoma City for a tennis tournament. Her life was at risk because she was coming back in the evening and was alone. The next day I had the car towed to Ada Oklahoma and then called dealership and had it towed to Ardmore, Oklahoma where I had purchased the car new in 2011. The car was at the dealership for 6 months. The vehicle was inspected at the dealership. There were no warning lights or symptoms of the failure prior to the breakdown. I am an 80 year old female that knows nothing about a car engine and they talked to me like I was a mechanic. I still do not know why my claim was denied but was told that I did not have a claim. I had to rent a car to get to work for several months and was out the money to have my car towed 2 times. Not to mention the strain of being without my car for 6-7 months. I finally just gave up until I read about all these other people having trouble with Hyundai also.
NHTSA complaint ODI #11695234
- Engine stalls and shuts off while driving, and the engine oil warning light flickers on and off. · filed Jul 2023
Read the owner's complaint
My engine is stalling out. It shuts off while driving. And the engine oil lamp light keeps flicking on and off. Definitely something wrong with the engine.
NHTSA complaint ODI #11533353
- Car lost power while driving and would not restart; owner linked it to an engine service campaign not covering the VIN. · filed Jul 2023
Read the owner's complaint
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact pushed the vehicle to the shoulder of the roadway and attempted to jumpstart the vehicle however, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The contact related the failure to Service Campaign Number: 953 (Engine) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 143,000.
NHTSA complaint ODI #11532376
Power steering assist loss
Owners report the power steering stopping, the wheel becoming hard to turn or unresponsive, or violent shaking with the power steering light on.
- How common
- 10 of the 300 complaints we read (3%), roughly 113 of all 3,376 on file
- Safety
- Can affect control: 8 of 10 reports; 2 reports mention a crash; 1 report mentions an injury
- Related recalls
- Owners mention 16V190000, 15V759000, 15V568000, 10V426000, 13V113000, 10V457000, 10V070000. Check the VIN for it.
- Power steering warning light came on and the steering became hard to turn; mechanic linked it to a steering recall. · filed Mar 2023
Read the owner's complaint
The contact owns a 2011 Hyundai Sonata. The contact stated while starting the vehicle, the Electronic Power Steering (EPS) warning light was illuminated and the steering wheel became difficult maneuver. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number 161V190000 (Steering). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 255,000.
NHTSA complaint ODI #11513983
- Power steering stopped working and the steering wheel would not turn, so the car could not be driven. · filed Oct 2020
Read the owner's complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE POWER STEERING WAS INOPERABLE. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE HOWEVER, THE STEERING WHEEL FAILED TO TURN. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
NHTSA complaint ODI #11362260
- Power steering failed in traffic with EPS light on, then gears locked and car would not start; owner says VIN not in steering recall. · filed Jun 2019
Read the owner's complaint
I WAS DRIVING MY VEHICLE DOWNTOWN AND MY EPS LIGHT CAME ON ALONG AS WELL AS FLICKERING OF MY LOW TIRE PRESSURE AND ABS LIGHT WHICH I BELIEVE IS BREAKS FAILING. BUT I HAD FAILURE OF MY POWER STEERING FOR SURE. OUT OF NOWHERE I COULD NO LONGER NAVIGATE HEAVY AND SLOW TRAFFIC. I TURNED THE CAR OFF AND BACK ON ONLY TO HAVE ALL OF MY GEARS LOCK UP AND NOT ALLOW ME TO EVEN ATTEMPT AT MOVING IT, AFTER TURNING IT OFF THE SECOND TIME CAR ENTIRELY DIED AND WILL NOT START AT ALL. WE MANAGED TO GET THE GEARS UNLOCKED AFTER A FEW ATTEMPTS WITH JUST THE BATTERY ON AND PUSH IT OFF THE BUSY ROAD TO CALL FOR A TOW TRUCK. I SEE ONLINE THAT THE 2011 HYUNDAI SONATA HAS A RECALL FOR THE POWER STEERING FAILURE BUT MY VIN IS NOT COVERED BUT I AM DEFINITELY EFFECTED BY THIS RECALL. THE CAMPAIGN NUMBER IS 16V190000
NHTSA complaint ODI #11228297
Brake light switch failure
Owners report brake lights staying on, no-starts, the car getting stuck in park and cruise control not working, tied to a failing brake light switch or a broken brake pedal stopper. Some report the problem returning after switch replacement.
- How common
- 7 of the 300 complaints we read (2%), roughly 79 of all 3,376 on file
- Safety
- Reduced safety margin: 3 of 7 reports
- Brake lights stay on even with the car off, cruise control won't set and battery drains; replacing the brake light switch did not fix it. · filed Sep 2022
Read the owner's complaint
Even on a perfectly dry road, the cruise control can't be set and the traction control light comes on. The nearest dealer (75 miles away) said it was likely in need of a new brake light switch. That didn't solve the problem. Now, it is beyond the fact that the brake lights stay on whether the car is running or not. The brake light switch is clearly impacting various other functions and makes the car unsafe to drive, because vehicles following it conclude (incorrectly) that the driver is engaging the brakes. Additionally, if someone doesn't detach the battery cables when spending some time at a destination, they can be stranded as the result of a dead battery. If the manufacturer had integrity, they would replace whatever related parts are needed to make the car drive safely, They know there's a problem in such vehicles, and even the head of the nearest service department is currently stumped. And, today I was told by the manufacturer that I have to drive it to that distant dealer to see what kind of offer they might give for the car "as is". There should be a recall.
NHTSA complaint ODI #11484158
- Brake switch stuck on, making the car slow down on its own in traffic and keeping brake lights on. · filed Aug 2017
Read the owner's complaint
DEFECTIVE BRAKE SWITCH STUCK IN ON POSITION CAUSED THE CAR SLOW DOWN OF ITS OWN ACCORD IN TRAFFIC. CAR DROVE AS IF YOU HAD FOOT ON BRAKE AND ACCELERATOR SIMULTANEOUSLY. BRAKE LIGHTS STAYED ON AFTER TAKING FOOT OFF BRAKE PEDAL.
NHTSA complaint ODI #11020070
- Rubber washer on the brake pedal broke, leaving brake lights stuck on and melting both tail light lenses. · filed Oct 2015
Read the owner's complaint
RUBBER WASHER BROKE OFF BRAKE PEDAL ALLOWING THE BRAKE LIGHTS TO STAY ON ALL THE TIME. IT BURNT UP BOTH TAIL LIGHT LENSES AND BRAKE LIGHTS. THERE WAS NO WAY TO SHUT THE BRAKE LIGHTS OFF WITHOUT DISCONNECTING THE BATTERY OR REMOVING THE BULBS, WHICH I DID AND BURNT MY FINGERS.
NHTSA complaint ODI #10785400
Brake and tail light bulbs burning out
Owners report brake, tail and headlight bulbs burning out repeatedly, sometimes leaving the brake lights not working.
- How common
- 6 of the 300 complaints we read (2%), roughly 68 of all 3,376 on file
- Safety
- Reduced safety margin: 6 of 6 reports
- Rear brake and tail lamp bulbs repeatedly burn out within two weeks of replacement; turn signal bulbs fail within a year. · filed Jan 2020
Read the owner's complaint
THE REAR BRAKE LAMPS AND REAR LAMPS REPEATEDLY BURNS OUT WITHIN TWO WEEKS OF REPLACING THEM. THE SIGNALS LAMPS BURN OUT IN LESS THAN ONE YEAR.
NHTSA complaint ODI #11296937
- Brake lights burned out at least four times in three years; dealer refused service out of warranty and an independent shop repaired it. · filed Jun 2019
Read the owner's complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE LIGHTS HAD TO CONSTANTLY BE CHANGED. THE LIGHTS WERE CHANGED AT LEAST FOUR TIMES IN THREE YEARS. THE VEHICLE WAS TAKEN TO THORNTON ROAD HYUNDAI (669 THORNTON RD, LITHIA SPRINGS, GA 30122), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NO LONGER UNDER WARRANTY; THEREFORE, THE DEALER REFUSED TO SERVICE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.
NHTSA complaint ODI #11218099
- Headlight, brake and tail light bulbs burn out about monthly; owner says it should be recalled and reports near collisions. · filed Apr 2019
Read the owner's complaint
I REPLACE LIGHT BULBS ON MY CAR EVERY MONTH IF IT'S NOT THE HEADLIGHTS, IT THE BRAKE OR TAIL LIGHT. I KNOW A FEW PEOPLE WHO OWN SONATAS AND WE ALL HAVE THE SAME PROBLEM. BEING THAT THIS IS AN ISSUE FOR MORE THAN ONE CUSTOMER, INSTEAD OF HYUNDAI MAKING MONEY OFF THEIR MALFUNCTION, THERE SHOULD BE A RECALL ON THE ELECTRICAL SYSTEM DEALING WITH THE LIGHTS. I HAVE ALMOST BEEN RUN INTO AND HIT BY OTHER CARS BECAUSE WE CANNOT SEE EACH OTHER.
NHTSA complaint ODI #11204254
Intermittent no-start
Owners report the engine cranking but not starting, or failing to start while lights and warning lights act up on their own.
- How common
- 5 of the 300 complaints we read (2%), roughly 56 of all 3,376 on file
- Safety
- Not a safety issue
- Related recalls
- Owners mention 18V137000. Check the VIN for it.
- Engine occasionally fails to start in park and needs several tries in neutral; mechanic could not read codes. · filed Aug 2018
Read the owner's complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS IN PARK, THE ENGINE WOULD OCCASIONALLY FAIL TO START. THE CONTACT WOULD HAVE TO PLACE THE VEHICLE IN NEUTRAL AND MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE WOULD START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING, BUT THE COMPUTER COULD NOT READ THE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,185.
NHTSA complaint ODI #11120618
- Headlights and instrument panel lights flickered and the engine would not start. · filed Aug 2017
Read the owner's complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE HEADLIGHT AND INSTRUMENTAL PANEL LIGHTS FLICKERED ABRUPTLY CAUSING THE ENGINE NOT TO START UP. THE VEHICLE WAS NOT TAKEN TO A LOCAL MECHANIC OR DEALER TO HAVE DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,167.
NHTSA complaint ODI #11015306
- Engine turned over but would not start twice; it started about an hour later. · filed Nov 2015
Read the owner's complaint
TWICE NOW I TRIED TO CRANK MY AUTO AND IT "TURNED OVER" BUT WOULD NOT CRANK. CAME BACK TO IT ABOUT AN HOUR LATER AND IT CRANKED.
NHTSA complaint ODI #10806156
Steering wheel moving on its own
Owners report the steering wheel jerking or turning by itself, or the column disengaging so the wheel spun freely; dealers replaced the steering column in some cases.
- How common
- 5 of the 300 complaints we read (2%), roughly 56 of all 3,376 on file
- Safety
- Can affect control: 3 of 5 reports
- Steering wheel turned to the other side by itself during a turn; dealer replaced the steering column and brakes. · filed Dec 2020
Read the owner's complaint
WHEN I WAS DRIVING AND GOING TO DO A TURN THE WHEEL TURN TO THE OTHER SIDE BY ITSELF. I WENT TO THE HYUNDAI DEALERSHIP ON ROUTE FOUR TO GET A DIAGNOSTIC. THEY REPLACED MY STEERING COLUMN AND MY BRAKES.
NHTSA complaint ODI #11377896
- Steering wheel moved while driving and the airbag light stayed on; dealer did not diagnose or repair it. · filed Mar 2017
Read the owner's complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL MOVED WHILE ATTEMPTING TO DRIVE THE VEHICLE. THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.
NHTSA complaint ODI #10958815
- Steering column needs repair; owner says a Hyundai employee was unsure why no recall exists. Engine also stalled and is loud. · filed Dec 2015
Read the owner's complaint
CALLED HYUNDAI TO FIND OUT STEERING COLUMN NEEDS TO BE REPAIRED. EMPLOYEE THEN TOLD ME HE WASN'T SURE WHY A RECALL HASN'T BEEN ISSUED. HE WAS CURRENTLY WORKING ON A STEERING COLUMN FOR THE SAME MAKE AND MODEL AS MY VEHICLE. ENGINE HAS RECALL WAITING ON FINAL RESULTS. ENGINE STALLED AND IS LOUD.
NHTSA complaint ODI #10808098
Less common problems (complaints in the sample)
- Engine compartment fire (4)
- Front coil spring breaking (4)
- Tail light socket and wiring melting (4)
- Transmission harsh shifting and jolts (4)
- Excessive engine oil consumption (3)
- Headlights and dash lights flickering (3)
- Passenger airbag occupant sensor failure (3)
- Poor headlight illumination (3)
- Shifter stuck in park (3)
- Tail light assembly coming loose (3)
- Clock spring failure (2)
- Gear indicator not showing (2)
- Horn not working (2)
- Horn too quiet (2)
- Hybrid system power loss (2)
- Ignition key sticking (2)
- Unintended acceleration (2)
- ABS and traction lights on (1)
- Airbag deployment injury (1)
- Airbag getting hot (1)
- Brake master cylinder failure (1)
- Brakes failing to stop (1)
- Catalytic converter failure (1)
- Dashboard cracking (1)
- Dashboard fire (1)
- Door lock actuator failure (1)
- Driver seat back panel cracking (1)
- Engine compartment wiring smoke (1)
- Firewall rust (1)
- Front axle wear (1)
- Front bumper clips failing (1)
- Front control arm failure (1)
- Front suspension clicking (1)
- Fuel pump failure (1)
- Fuel smell in cabin (1)
- Heater not working (1)
- Inaccurate fuel gauge (1)
- Instrument cluster gauges jumping (1)
- Manifold pressure sensor failure (1)
- Powertrain control module failure (1)
- Radio and accessory wiring failure (1)
- Rear brake light housings cracking (1)
- Roof paint peeling (1)
- Seat belt buckle not latching (1)
- Stability control cutting power (1)
- Starter failure (1)
- Sudden jerking with immobilizer light (1)
- Sunroof glass shattering (1)
- Thermostat failure (1)
- Wheel rim corrosion (1)
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
- Remedy
- Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
- Remedy
- Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
- Remedy
- Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Suspension recall
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Engine failure would result in a vehicle stall, increasing the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Brakes recall
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
- Remedy
- Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
- Remedy
- Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
- Remedy
- DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
- Remedy
- DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
- Remedy
- HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
1096
Most reports here involve sudden stalling. Of these, 26 mention a crash, 19 mention an injury.
Read full complaint
I was driving down the road going the speed limit and all of a sudden it felt like I hit a brick wall my car staked out and I was stuck in the middle of the road for about 20 minutes and finally I got it to start and drove home it did it again 2 months later
Source: NHTSA complaint ODI #11762026 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
446
Most reports here involve electrical shorts. Of these, 3 mention a crash, 6 mention an injury.
Read full complaint
On the freeway at night when headlights and back lights quit working. Got off freeway and were able to temporarily fix it. A few months later while parked in driveway and not in use for a couple of days, lights came on without our knowledge and drained our battery. Neighbor alerted us to the situation.
Source: NHTSA complaint ODI #11756748 · view all complaints for this vehicle at nhtsa.gov
Brakes
131
Most reports here involve loss of braking. Of these, 18 mention a crash, 5 mention an injury.
Read full complaint
I was heading to work when suddenly smoke started pouring from the air conditioning vents, and the ABS and traction control warning lights came on. I hit the brakes to pull over, only to realize I had lost braking power. I managed to steer to the side of the road as carefully as possible and bring the car to a stop—despite having no brakes and a fire burning under the hood. I tried downshifting to slow the vehicle, but the transmission didn't respond, and the cabin began filling with smoke. Once I stopped, there was nothing I could do to extinguish the fire, as the car was completely consumed within seconds. It was a fire in the engine bay; I lost the brakes, and the ABS and traction control lights lit up. I assume it was a critical failure in the braking system, most likely involving the ABS module.
Source: NHTSA complaint ODI #11751236 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1191
Most reports here involve loss of steering. Of these, 20 mention a crash, 4 mention an injury.
Read full complaint
Intermittent and sudden loss of power steering nearly caused an accident for both of sons when each one was driving on two separate occasions this past week. "EPS" and traction control warning lights both illuminate on the dash when steering goes out. Sometimes the codes will clear themselves out after restarting the vehicle, but not always. Had it inspected by an independent service center and they cleared out the codes with their scanner. Steering worked fine for a few days afterwards, but then suddenly lost power steering again yesterday. It is very dangerous to drive and it is very unpredictable. I see that there was a recall for this issue for certain manufacture dates for 2011 Hyundai Sonata, but mine was not part of the recall. I believe that it should be part of that recall before someone dies or is injured.
Source: NHTSA complaint ODI #11755879 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
353
Most reports here involve software faults. Of these, 45 mention a crash, 45 mention an injury.
Read full complaint
The vehicle’s airbag warning light is illuminated. The steering wheel also makes a clicking noise, which appears related to an internal clock spring/coil connector failure. This defect may prevent the driver airbag from deploying properly in a crash, creating a serious safety risk. I contacted O’Brien Hyundai of Normal on 4/23/2026 and was denied repair assistance solely due to vehicle mileage. The vehicle has been well maintained, and this issue involves a critical safety component that should not fail under normal use. I am submitting this complaint due to concerns about airbag system failure and occupant safety.
Source: NHTSA complaint ODI #11733229 · view all complaints for this vehicle at nhtsa.gov
Structure & body
80
Most reports here involve premature wear. Of these, 2 mention a crash, 5 mention an injury.
Source: NHTSA complaint ODI #11718470 · view all complaints for this vehicle at nhtsa.gov
Other systems
79
Most reports here involve premature wear. Of these, 2 mention a crash, 1 mention an injury.
Read full complaint
I purchased a vehicle from Cash Car Network on 4/3/2025. At the time of purchase, the vehicle's odometer showed a mileage significantly lower than what official records indicated. After purchasing, I reviewed the Carfax report and the vehicle registration history, which documented that the actual mileage was approximately 270,000 miles — much higher than what the odometer displayed. This discrepancy suggests that either the odometer was tampered with or the instrument cluster was switched from another vehicle without disclosure, which violates federal laws related to odometer fraud (49 U.S.C. § 32701 et seq.). Additionally, the vehicle experienced multiple serious mechanical failures shortly after the purchase, affecting its safety and drivability. I have since returned the vehicle to the dealership. I am filing this complaint to report potential odometer fraud, failure to disclose critical vehicle information, and the sale of an unsafe vehicle to a consumer. I am requesting that NHTSA investigate this dealership for possible violations of federal odometer disclosure laws. Supporting documentation, including the Carfax report and registration history, is available upon request.
Source: NHTSA complaint ODI #11657310 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 3,376 complaints on file, more than the 2010 (345) and more than the 2012 (1,556). That is the most of the 16 model years of the Hyundai Sonata we cover. Older model years have had longer to collect complaints.