Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Engine recall
Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
- Remedy
- Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Tires recall
Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.
- Remedy
- INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
21
Most reports here involve sudden stalling.
Read full complaint
Engine lost all power and car seemed to be locked in low gear while attempting to drive down the road. Took the car to Infiniti dealership which said there was a recall and they inspected the vehicle. Mechanic inspected the vehicle and said it fit all requirements to be replaced by engine recall. Infiniti is refusing to replace engine stating it does not meet recall requirements.
Source: NHTSA complaint ODI #11761492 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
3
Most reports here involve software faults.
Read full complaint
1. COLLISION WARNING SENSOR ACTIVATED WHILE DRIVING IN THE #1 LANE( CLOSEST TO THE CEMENT HIGHWAY DIVIDERS) AND AGGRESIVELY BRAKED AND SLOWED WHILE DIVING AT 77 MPH. NOT SAFE!! 2. EVEN THOU I PURPOSELY TURN THE RADIO "OFF" WHEN EXITING MY CAR, UPON ENTERING MY CAR AFTER A SHORT DURATION OF TIME, THE RADIO TURNS "ON" WITHOUT ANY ASSISTANCE BY ME....VERY FRUSTRATING!! VEHICLE HAS BEEN INSPECTED BY THE LOCAL INFINITI DEALERSHIP....THEY'RE CLUELESS AND OF NO ASSISTANCE OR HELP.
Source: NHTSA complaint ODI #11602003 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve sudden stalling.
Source: NHTSA complaint ODI #11522009 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve software faults.
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Equipped with ProPILOT Assist and Intelligent Cruise Control inclusive of Lane Keep assist, traffic sign recognition, and Direct Adaptive Steering. Vehicle has just under 60,000 miles and still under warranty When in ProPILOT Assist/Intelligent Cruise Control, when hands leave the steering wheel, car failed to give a dash visual warning, sensory warning, or did not take control of the vehicle to bring it to a safe stop. This of course is a serious safety issue if the driver becomes incapacitated to the point of not being able to respond to the warnings. The car could obviously go through intersections without stopping or possibly get off course resulting in collision with other vehicles, structures or people. This first appeared on interstate highway travel on a trip to Florida in late November and bought in to Smith Infiniti of Hunstville, AL on [XXX] As of this date, [XXX], it has been in service department for nine (9) weeks with no correction of the failure. The dealer and Nissan technical representatives have attempted on numerous occasions and with numerous parts(some replaced 2 times) to fix. Infiniti Consumer Affairs Case # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11568151 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
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The plastic clips on the panoramic sunroof holding the sunshade cover snapped while I was driving causing the shade to rapidly roll up. Note that there was no misuse of the sunroof shade and I wasn’t even using it when this Happened. This seems like a dangerous liability in case it were to hit the driver while on the road or distract them. After looking at my extended warranty I found my dealer does not cover the repair and I have to pay upward of 2k just for the plastic clips. There are no TBS for my vehicles vin on the sunroof rails breaking but there are for rattling and it even mentions issues with the clips but no problem to fix it. There are no lights to indicate this feature is broken on the dash as well.
Source: NHTSA complaint ODI #11687495 · view all complaints for this vehicle at nhtsa.gov
Other systems
4
Most reports here involve other issues.
Read full complaint
RECIEVE 5 RECALL NOTICE BUT DEALER WILL NOT LOOK INTO THE RECALL. DEALER IS INFINITI OF FIFE IN TACOMA WASHINGTON. MY CONCERN IS THAT THE VEHICLE BREAKDOWN AND THEY SAID IT'S NORMAL WEAR AND TEAR HOW CAN I PROVE THAT.
Source: NHTSA complaint ODI #11715564 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 32 complaints on file, fewer than the 2019 (139) and fewer than the 2021 (40). Of the 6 model years of the Infiniti QX50 we cover, the 2019 has the most (139). Older model years have had longer to collect complaints.