Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
- Remedy
- DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
65
Most reports here involve fluid leaks. Of these, 2 mention a crash, 2 mention an injury.
Read full complaint
Always had Transmissions / power train problems with it until now my mechanic and his Transmissions specialist said that I need a new transmission. They and all other mechanics and people who owned these jeeps or known people who owned these jeeps said they have major Transmissions / power train problems that eventually require new Transmissions on short timings compared to all other vehicles.
Source: NHTSA complaint ODI #11720288 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
30
Most reports here involve sudden stalling.
Read full complaint
The contact owns a 2011 Jeep Liberty. The contact stated that while driving at unknown speeds, the horn was pressed; however, the horn failed to function as intended. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000.
Source: NHTSA complaint ODI #11581681 · view all complaints for this vehicle at nhtsa.gov
Brakes
13
Most reports here involve loss of braking. Of these, 5 mention a crash, 7 mention an injury.
Read full complaint
i HAVE OWNED THIS VEHICLE SINCE 2011 AND BEGAN HAVING ISSUES WITH PASSENGER AIRBAG LIGHT COMING ON INTERMITTENTLY OR SOMETIMES STAYING ON DURING TRIP WHETHER A PASSENGER WAS IN THE SEAT OR NOT. HAD TO INSTALL A NEW MOTOR IN 2025 DUE TO ANTIFREEZE OVERFLOWING INTO ENGINE COMPONENTS APPARENTLY AFTER OVERHEATING EVEN THOUGH GAUGE ON DASH NEVER INDICATED ISSUE. SQUEEKING SOUND WHEN PUTTING VEHICLE INTO REVERSE, CERT MECHANIC INSTALLED FRONT PADS AND ROTORS AND REAR BRAKE PADS AND LEFT REAR BRAKE CALIPER FOR A TOTAL COST OF $620. TRAVELED TO KC (APPX 100 MILES) ONE DAY LATER AND VEHICLE BEGAN LOSING ACCELERATION, STUTTERED AND SEEEMED TO SURGE INTERMITENTLY THEN REAR BRAKE BEGAN LOCKING UP AND SMOKING EXCESSIVELY BEFORE ILLUMINATING A CHECK ENGINE LIGHT. DRAGGIN/LOCKING REAR BRAKE BROKE LOOSE ON DRIVE BACK HOME BUT STILL HAD CHECK ENGINE LIGHT. TOOK BACK TO MECHANIC WHO DIAGNOSED RAPID MISFIRE ON CYLINDER NO. 1 BUT WAS NOT ABLE TO TRACE CAUSE. RECOMMENDED TAKING TO DEALERSHIP FOR DIAGNOSTIC AT A COST OF $150 PER HOUR. ALL 3 ISSUES I AM REPORTING ARE APPARENTLY PERVASIVE WITH THIS VEHICLE AS i HAVE READ NUMEROUS DOCUMENTED COMPLAINTS FROM CUSTOMERS HAVING THE SAME OR SIMILAR ISSUES. HOWEVER, NHTSA WEBSITE INDICATES THAT THERE ARE NO RECALLS ASSOCIATED WITH MY VEHICLE. THIS IS UNACCEPTABLE!!
Source: NHTSA complaint ODI #11760935 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
6
Most reports here involve loss of steering. Of these, 3 mention a crash, 3 mention an injury.
Read full complaint
LOW SPEED HEAD ON COLLISION WITH JEEP LIBERTY 2011 NO AIRBAG DEPLOYMENT, ALL FORCES CAME THRU STEERING COLUMN RESULTING IN PARTIAL INTERNAL AMPUTATION OF RIGHT HAND, BREKING OF LEFT HAND...NO RECALL REPAIRS EVER DONE, AM 3RD OWNER OF VEHICLE,,,RECALLS SPECIFIED IN 2011,2013,AND AFTER CRASH IN 2016
Source: NHTSA complaint ODI #10907251 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
31
Most reports here involve airbags not deploying. Of these, 6 mention a crash, 6 mention an injury.
Source: NHTSA complaint ODI #11614489 · view all complaints for this vehicle at nhtsa.gov
Structure & body
27
Most reports here involve fluid leaks.
Source: NHTSA complaint ODI #11707275 · view all complaints for this vehicle at nhtsa.gov
Other systems
9
Most reports here involve fluid leaks. Of these, 1 mention an injury.
Read full complaint
The driver side active head restraint system headrest deployed while at a stop light. The was no collision. The driver was knocked forward by the headrest in the head/neck resulting in injury. No warning lights or issues alerted to a problem or malfunction. There is no recall on this make/model. Mileage 77,000
Source: NHTSA complaint ODI #11454918 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 181 complaints on file, fewer than the 2010 (197) and fewer than the 2012 (385). Of the 3 model years of the Jeep Liberty we cover, the 2012 has the most (385). Older model years have had longer to collect complaints.