At least one recall carries a do-not-drive or park-outside warning. Confirm by VIN that the repair was completed before driving or buying this car. The fix is free at a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
A fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
- Status
- Park outside and away from buildings until repaired. Dealer fixes it free.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Deales will inspect and replace the fuel tank, as necessary, free of charge. Owner notification letters were mailed March 22, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC261.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
- Remedy
- Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
- Remedy
- Dealers will replace the seatbelt pretensioner(s), free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC231. This recall is replaced by NHTSA recall number 22V-447. Vehicles already repaired under this recall will need to have the new remedy completed.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
8
Most reports here involve transmission slipping.
Read full complaint
The drive train and motor slow to a near stop in traffic when trying to clear a lane and makes it very dangerouos for other traffic to have to wait for me to clear a lane. There is something wrong and we complained about this before the warranty ran out, but they could not find anything. The car stops in traffic unexpectedly. I am not sure if sensors are causing this or what, but it has put me in danger of collision many times. We have to plan an exceedingly long time to pull into traffic so we don't get run over. Anti slip also doesn't turn off even though it says it is off. The car will slip a little bit and then shut the motor down to a crawl making it very dangerous in traffic. The 4x4 doesn't seem to work as we turn it on to try to eleminate slipping. The slipping mostly occurs because of the motor becoming doggedly slow and then decides to speed up. The 4x4 on and the turning of the anti-slip do not work because it still slips and shuts down. The other tires don't seem to slip or do anything. Please help!!!
Source: NHTSA complaint ODI #11723548 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
6
Most reports here involve sudden stalling. Of these, 1 mention a crash.
Read full complaint
On XXX, during a 13 hour return trip from [XXX], while traveling at speeds of approximately 80 mph on the interstate in mountainous terrain with my family in the vehicle, the instrument cluster displayed a message instructing me to stop driving and take the vehicle to service due to a battery problem. After the message cleared, a warning light remained illuminated until the vehicle was shut off and restarted. This occurred three separate times during that trip, beginning approximately five hours from home. I attempted to reach a Kia dealership in [XXX], and was unable to get anyone on the phone. Having no alternative, I continued driving home. On XXX, during a two and a half hour highway drive on flat terrain, the vehicle displayed "Battery system hot: switching to HEV mode." Separately, and for several months, charging at home on a Level 1 charger repeatedly stops approximately ten minutes into the session. A check engine light appears and clears after two restarts. The vehicle was at an authorized Kia dealership from XXX, for fifteen days. Their scan at 90,776 miles found diagnostic trouble code P1B9700, High Voltage Battery Temperature Deviation, stored in the Battery Management System with freeze frame data captured. The dealership drove the vehicle 387 miles, primarily in EV mode in 40 mile increments, and returned it with the notation "no repairs attempted at this time, unable to duplicate concern at this time." No Kia Techline case was opened and no field technical specialist was involved. The freeze frame data has not been provided to me despite written requests. The dealership described its procedure as clearing the history code before attempting to duplicate the concern. No repair has been performed. The vehicle remains in daily use by my wife. Kia Consumer Affairs case 26352951 is open. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11762127 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve loss of braking.
Read full complaint
Several times over the past 12 months, the car has applied emergency braking when a car approaches me from behind in the lane to my left. The dealer was not able to replicate the problem but I have captured it twice on my dash cam. I was only able to intentionally replicate the problem once on my own but it has happened 15-20 times. If I do not press the accelerator, the car will come to a stop without me pushing the brake. When the emergency brake is applied, the warning sound is heard in the car and the dash lights up with the emergency braking icon and emphasizes the left rear of the vehicle. I have been to the dealer twice for this issue. The first time they told me it was due to a faulty camera mount under recall. It was replaced but the issue continued. The second time they told me they decreased the sensitivity of some sensor. The issue continued.
Source: NHTSA complaint ODI #11638383 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve other issues.
Read full complaint
I received a recall notice for a problem with the front seat seat-belt pretensioners, which apparently deploy abnormally and may project metal fragments into the passengers. Despite being told the repair should only take 1 hour, I cannot get an appointment for 2 months to get it fixed. I have also called Kia corporate but they were unhelpful as well. I do not think 2 months to get a safety recall repaired is reasonable or safe and want to lodge a complaint.
Source: NHTSA complaint ODI #11481343 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve other issues.
Read full complaint
While driving our brand new car from dealership, a small stone must have hit. It made a 2-3 inch crack and by the time we were home it was already 12 inch crack. It had happened to me in my Audi and the only thing I could see is a small point in the windshield which I was able to fix. Googling around it seems like I am not the only one who is facing this issue and there was in fact some recall too in the past with Kia cars.
Source: NHTSA complaint ODI #11479782 · view all complaints for this vehicle at nhtsa.gov
Other systems
3
Most reports here involve other issues.
Read full complaint
The contact owns a 2022 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the repair was unavailable. The vehicle was taken to a local dealer; however, the contact was informed that the remedy was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: NHTSA complaint ODI #11503236 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2022 has 22 complaints on file, more than the 2025 (11). Older model years have had longer to collect complaints.