At least one recall carries a do-not-drive or park-outside warning. Confirm by VIN that the repair was completed before driving or buying this car. The fix is free at a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Brakes recall
An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
- Status
- Park outside and away from buildings until repaired. Dealer fixes it free.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
- Remedy
- Kia has notified owners, and dealers will replace the oil pressure switch with an improved one, free of charge. In addition, dealers will inspect the oil pan for any oil leaks, replacing it if necessary, free of charge. The recall began July 3, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC174.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
Bearing wear may result in the engine seizing, increasing the risk of a crash.
- Remedy
- Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
Whenever the brake switch is not working, the brake lights will not illuminate, reducing the ability to warn other motorists of the driver's intentions of stopping, increasing the risk of a crash.
- Remedy
- Kia will notify owners, and dealers will replace the brake light switch, free of charge. The recall began on July 7, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC121.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
- Remedy
- Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
98
Most reports here involve sudden stalling. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
The contact owns a 2011 Kia Sportage. The contact stated that while driving 40 MPH, the vehicle went into LIMP Mode. While accelerating to overtake a vehicle driving under the speed limit, the vehicle started to stall. The check engine light was flashing, and the vehicle went into ECO mode. The contact associated the failure with NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire and engine failure due to an oil leak. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 180,000.
Source: NHTSA complaint ODI #11744681 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
26
Most reports here involve electrical shorts. Of these, 1 mention a crash.
Read full complaint
Front headlights went out also rear brake lights now I have a problem with brake light and tailgate lamp staying on when car and lights are off. The suspension has had a issue ever since I bought it it makes awful loud noises when driving and especially hitting bumps in road. Passenger front and rear windows won't roll down. Had to replace battery as well. Inside door handles fell off as well as outside rear handles.tire pressure indicator light stays on as well as the park assist and drive train lights stay on.problem with car going in drive sometimes it locks up and have to restart and slam on brakes several times to unlock
Source: NHTSA complaint ODI #11745422 · view all complaints for this vehicle at nhtsa.gov
Brakes
19
Most reports here involve loss of braking. Of these, 2 mention a crash, 1 mention an injury.
Read full complaint
The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Source: NHTSA complaint ODI #11647865 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
11
Most reports here involve loss of steering. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
I have replaced the control arms on my vehicle 5 times since 2019. Now my vehicle has brake and steering issues resulting from this and the control arms are needed replacing again. This has caused me to wreck once and luckily it wasn’t life threatening but I am now afraid to drive the car
Source: NHTSA complaint ODI #11554466 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
5
Most reports here involve airbags not deploying. Of these, 2 mention a crash, 2 mention an injury.
Read full complaint
The contact owned a 2011 Kia Sportage. The contact stated while driving at approximately 55 MPH she rolled over a large puddle of water on the roadway. The contact stated that she hydroplaned and she lost control of the vehicle. The contact stated that she drove off of the roadway and down an embankment and rolled over several times before coming to a stop at the bottom of the embankment. The contact was transported by ambulance to a hospital. The contact stated she was diagnosed with a concussion, bruises to both arms, a sprained left ankle, and cuts to her hands and feet. The contact stated that she was conscious when she was removed from the vehicle and noted that only the side air bags had deployed. The driver's front air bag had not deployed. The contact stated that the police were on the scene but was not sure if a report had been written. The contact stated that the vehicle had been towed to an impound lot and declared a total loss by her insurance provider. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.
Source: NHTSA complaint ODI #11609590 · view all complaints for this vehicle at nhtsa.gov
Structure & body
11
Most reports here involve corrosion. Of these, 1 mention an injury.
Source: NHTSA complaint ODI #11110887 · view all complaints for this vehicle at nhtsa.gov
Other systems
11
Most reports here involve premature wear. Of these, 1 mention an injury.
Read full complaint
On [XXX], my 2011 Kia Sportage SX (VIN: [XXX] ) caught fire while I was driving. The vehicle rapidly filled with smoke, causing throat and eye irritation from smoke inhalation. My insurance company declared the vehicle a total loss. Kia America (Case #[XXX]) acknowledged the incident and confirmed that a fire inspection would be conducted. The inspection was completed, but Kia has refused to release the findings or determine the cause. On [insert date], Kia denied my claim without explanation, despite the vehicle being a complete loss due to fire. This is a critical safety issue that could have caused severe injury or death. I am requesting NHTSA investigate the cause of the fire and Kia’s handling of post-incident safety reporting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11679186 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 181 complaints on file, more than the 2010 (20) and fewer than the 2012 (392). Of the 17 model years of the Kia Sportage we cover, the 2017 has the most (399). Older model years have had longer to collect complaints.