Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
14
Most reports here involve sudden stalling.
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I have been noticing sluggish acceleration since the end of 2024, specially when fuel falls below or equal to half tank, I took my vehicle to the dealership several times and specifically instructed them to inspect my acceleration issue but every time said no issue on fuel pump. They even failed to reproduce my problem even though I paid for diagnostic. I would like to earnestly request NHTSA to consider this issue seriously and take action at your earliest convenience. Thanks
Source: NHTSA complaint ODI #11760886 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve unintended acceleration. Of these, 1 mention a crash, 2 mention an injury.
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Bridgestone 235/55 R18. I was driving in the far left Lane on the interstate going 65mph. The tire pressure warning came on. The vehicle seemed too shaky to continue on. I attempted to merge right to get off on the next exit and the vehicle began to shake violently. Before I could exit safely the tire shredded with several loud pops in the 3rd lane of traffic before I was able to merge to the exit. I had to stop on the side of the interstate. I was strong enough to keep control of the vehicle by gripping the steering wheel. The safety of myself and my children were in grave danger traveling on a busy interstate. No cops were called since there was no wreck. This 2020 Lexus NX 300 was a rental from AVIS RENTAL CAR at DFW Airport. This vehicle will be returned to Avis 1/12/23
Source: NHTSA complaint ODI #11501379 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve other issues.
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when someone seats behind the driver, on the left rear seat, many times the seat belt comes loose and the lamp turns on, the audio makes a sound and verbally says to please put on your seat belt. It sometimes takes two to three tries for someone to successfully put on the seat belt. other times the first time works. I bought this car on December of last year, so I'm not sure it it was inspected before that.
Source: NHTSA complaint ODI #11576009 · view all complaints for this vehicle at nhtsa.gov
Structure & body
4
Most reports here involve other issues.
Source: NHTSA complaint ODI #11685334 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 21 complaints on file, fewer than the 2019 (30) and more than the 2021 (17). Of the 11 model years of the Lexus NX we cover, the 2024 has the most (45). Older model years have had longer to collect complaints.