Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
8
Most reports here involve unintended acceleration. Of these, 1 mention a crash, 1 mention an injury.
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CVT Transmission failed at 82k miles. Diagnosed at Midas, specific Transmission shop and local Nissan dealership as needing full replacement. Notified Nissan Consumer Affairs, they created a case but refused to fully replace it, offered to pay only 50% of approximately $9k.
Source: NHTSA complaint ODI #11750646 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve other issues.
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My 2020 Nissan Murano SV driver side headlight failed. This headlight is suppose to be a “sealed for life” unit. This failure created an immediate driving hazard. There was heavy moisture intrusion on with the driver side, the headlight stopped working, creating a visibility hazard. The moisture intrusion / headlight outage triggered a “Headlight System Error “ on the dash. My 2020 Nissan is garage parked, no accident. My Nissan has 28,800 miles. I have taken pictures, to show that the headlight lense is pristine condition. My Nissan is at the repair shop, getting a new OEM original Nissan Headlamp replaced. The cost of this replacement headlamp is $1851. And a labor charge of approximately $380. $2241.00 repair cost. I instructed my mechanic that I wanted the failed unit for future reference if needed.
Source: NHTSA complaint ODI #11713967 · view all complaints for this vehicle at nhtsa.gov
Brakes
13
Most reports here involve software faults. Of these, 1 mention an injury.
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It has occurred on a few occasions where the emergency braking system has enabled with no obstructions nearby most commonly while backing up into a parking spot but the recent situation of it automatically breaking on the highway while doing 60 with no other vehicles nearby, my wife attempted the gas pedal to disengage the system but it did not affect the braking.
Source: NHTSA complaint ODI #11732815 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
8
Most reports here involve loss of steering.
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The contact owns a 2020 Nissan Murano. The contact stated while the vehicle was at Now Auto Care for a service appointment, the contact was informed that the driver's and passenger's side control arms were unusually worn and failing. The contact was advised to take the vehicle to the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 85,960.
Source: NHTSA complaint ODI #11740299 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
3
Most reports here involve software faults.
Source: NHTSA complaint ODI #11671350 · view all complaints for this vehicle at nhtsa.gov
Structure & body
9
Most reports here involve fluid leaks.
Source: NHTSA complaint ODI #11740538 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve other issues.
Source: NHTSA complaint ODI #11683631 · view all complaints for this vehicle at nhtsa.gov