Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Transmission recall
An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
- Remedy
- Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
Separation of the front end of the driveshaft increases the risk of a crash.
- Remedy
- Dealers will clean the bolt mounting surfaces of the center support brace and install new bolts, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRN-23.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Electrical & infotainment
5
Most reports here involve software faults.
Source: NHTSA complaint ODI #11739355 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
2
Most reports here involve software faults. Of these, 1 mention a crash.
Read full complaint
i was traveling into work in Boston and a Dodge Ram 1500 pickup hit me broadside (drivers side wheel, rear door). My air bags (driver front or side) did not deploy and my car was determined to be a total wreck by my insurance company. I was bruised and out of work for a couple of days but was a fortunate to walk away from this accident.
Source: NHTSA complaint ODI #11642913 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve other issues.
Source: NHTSA complaint ODI #11635400 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve software faults. Of these, 1 mention a crash.
Read full complaint
The contact owns a 2023 Subaru Legacy. The contact stated that while driving at various speeds, the forward collision avoidance warning system would independently be active without an obstacle in front of the vehicle; the "Obstacle Detected" warning message would appear on the instrument panel. The contact also stated that the forward collision avoidance feature had failed to operate on two separate occasions in which the contact struck a deer. In both instances, the contact struck a deer while driving at about 30 MPH. No alerts, warning messages, or safety features were activated during either accident. The air bags did not deploy in either accident. A police report was not filed and no injuries occurred during either accident. The vehicle was taken to two separate dealers-Jenkins Subaru(750 Lodgeville Rd, Bridgeport, WV 26330) and Subaru of Morgantown(1730 Mileground Rd, Morgantown, WV 26505), but neither were able to duplicate the failure. The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50.
Source: NHTSA complaint ODI #11577627 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2023 has 10 complaints on file, fewer than the 2022 (32) and fewer than the 2024 (17). Of the 15 model years of the Subaru Legacy we cover, the 2011 has the most (167). Older model years have had longer to collect complaints.