I purchased a 2023 Toyota Corolla LE as a Toyota Gold Certified Pre-Owned vehicle on March 8, 2026 at 61,387 miles. Within 30 days of purchase I began experiencing the following safety concerns: •Vehicle revs to 5,000-6,000 RPM unexpectedly •Violent jerking while driving •Vehicle stalls On April 7, 2026 I brought the vehicle to the selling dealership. The technician confirmed experiencing the jerking and stalling personally during a test drive but documented it as “common operation” and “operating as designed.” I disagreed with this assessment in writing on their service document. A second Toyota dealership subsequently found cracked motor mounts and transmission mounts in multiple locations on a 3 year old vehicle. Replacement of these components did not resolve the issue. Transmission fluid drained at service was nearly black in color on a Gold Certified vehicle that supposedly passed a 160-point inspection including transmission health check. The vehicle is currently at the dealership unresolved after nearly two weeks. The stalling and RPM surging present a serious safety hazard particularly at highway speeds. I am requesting this be investigated as a potential safety defect.

Source: NHTSA complaint ODI #11736927 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2023 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the infotainment screen unexpectedly turned on and off. The vehicle was taken to the dealer, who determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Source: NHTSA complaint ODI #11733654 · view all complaints for this vehicle at nhtsa.gov

On Monday, January 5, 2026 at approximately 3:15 p.m. Pacific Standard Time, in the middle of stopped traffic (leftmost lane, southbound on Van Nuys Boulevard near the Saticoy Street intersection in Los Angeles, California), the vehicle, a 2023 Toyota Corolla Hybrid LE, suddenly started slowly moving backward. The driver pressed on the brake pedal, but the vehicle did not stop. In a panic, the driver removed the key from the ignition, which immobilized the vehicle. While in the middle of traffic, the driver contacted a family member for assistance and the vehicle was towed to the driver's residence. On the following day, January 6, 2026, the vehicle was towed to a service center for inspection. It is unknown if the warning messages observed January 6, 2026 were due to the vehicle being towed. At the service center, a tire was replaced and the brake system was flushed, at the owner's expense. Afterward, the driver continued to operate the vehicle. As of August 5, 2026, this incident had not recurred.

Source: NHTSA complaint ODI #11755140 · view all complaints for this vehicle at nhtsa.gov

I was at an intersection, and the engine suddenly stopped for no apparent reason. This message shows up on dashboard: Steering power low. It asked me to put it on park and turn the engine back on. Very dangerous

Source: NHTSA complaint ODI #11666802 · view all complaints for this vehicle at nhtsa.gov

On10/19/2024, the driver was driving down a road that was coming down from a slope and the road curves to the left. As the driver was braking to decrease the speed down to 30mph or below (she was going around 35mph from what she remembers) and turning the steering wheel left, all the curtain air bags deployed, the seatbelt locked and she was unable to turn the steering wheel. She couldn't see due to the airbags and the seatbelt locking her back so when she felt/heard scraping on the right she feared she was going to crash into trees so she yanked as hard as possible to the left and the car then stopped. She remembers that the screen flashed something like an SOS but then it faded. Bystanders helped her out of the car as she was still in the car (she was very shaken) and they tried to put the car in neutral as it was blocking the road to push it but they were unsuccessful as the wheels had locked. The police and a tow truck was called by a bystander. Other than a small scrape on the right fender of the bumper, there was no damage to the car. Nothing was in the road. The bystanders asked her if she had a stroke or some medical issue since there was no collision, no damage notable on the car and the car just stopped on the road. Inside all the curtain bags are deployed. The police officer and the tow truck driver thought that the sensor for rolling might have gotten triggered but there was nothing that they could see that would have triggered it. Toyota was contacted and the insurance company was unsure if this was considered a collision. Toyota wanted to investigate the car themselves and we signed a letter giving them permission to download data and information from the car. We were told they would be sending someone to physically look at the car.

Source: NHTSA complaint ODI #11622720 · view all complaints for this vehicle at nhtsa.gov

My door actuators are going out on all my doors started with the driver door then the passenger rear door and now my driver rear door. This poses serious safety concerns, for example when Class Vehicles are involved in vehicular accidents because the occupants may become entrapped when the Door Actuator Defect prevents an occupant from unlocking the doors. Furthermore, this defect jeopardizes the safety of Vehicle occupants given that not all doors are capable of being manually unlocked from the exterior. Also another thing I would Like to add is that when I try to unlock the doors my only two working doors are my passenger front and back driver rear door but like I said it is starting to go out but I have to unlock them first then I have to use the key to the driver door just to get in cause if I do It the other way the car alarm will go off.

Source: NHTSA complaint ODI #11762380 · view all complaints for this vehicle at nhtsa.gov