Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
- Remedy
- Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
8
Most reports here involve unintended acceleration. Of these, 4 mention a crash.
Read full complaint
The complaint was filed on behalf of the contact's employer. The contact drives a 2023 Toyota Sienna Hybrid. The contact stated that while driving at 5 MPH, the vehicle independently accelerated. The contact stated that the acceleration occurred while the contact was making a right turn. The contact stated that the vehicle shifted from hybrid to high speed within a second. The brake pedal was depressed, and the vehicle failed to stop as intended. The vehicle crashed into another vehicle before coming to a complete stop. The vehicle sustained damage to the front driver's side door. No warning lights were illuminated. No Police report was filed. No injuries were sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall which had a similar failure description, however the VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000. VIN unavailable.
Source: NHTSA complaint ODI #11733515 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
11
Most reports here involve software faults.
Source: NHTSA complaint ODI #11760177 · view all complaints for this vehicle at nhtsa.gov
Brakes
25
Most reports here involve loss of braking. Of these, 2 mention a crash.
Source: NHTSA complaint ODI #11759391 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve software faults.
Read full complaint
I purchased the car with 0 Miles. The tire pressure monitoring system would show an error every so often. Then go off immediately. But would never stay on long enough to get it diagnosed. It’s an issue and has be discussed on many forums as being a problem.
Source: NHTSA complaint ODI #11636266 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
5
Most reports here involve airbags not deploying. Of these, 2 mention a crash, 4 mention an injury.
Source: NHTSA complaint ODI #11756259 · view all complaints for this vehicle at nhtsa.gov
Structure & body
11
Most reports here involve software faults. Of these, 1 mention an injury.
Read full complaint
While driving on the freeway with my small children in the backseat a loud pop sounded and glass from the moon roof came shattering down upon us. The glass hit my face, arms, hair, and fell into my seat and all around the interior of the car. Though glass fell along my face my vision was not obstructed and I was able to safely exit the freeway without accident. The glass, though did make its way towards the backseats, did not hit my children. There was no warning or issues with the car or window.
Source: NHTSA complaint ODI #11750344 · view all complaints for this vehicle at nhtsa.gov
Other systems
3
Most reports here involve other issues.
Read full complaint
The drivers rear seat on toyota sienna minivans has play in it. My concern is that when you install a car seat tight, the seat has play and can loosen. I can send a video. Picture won't help. It appears to be a common issue with these.
Source: NHTSA complaint ODI #11734036 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2023 has 64 complaints on file, more than the 2022 (15) and fewer than the 2024 (65). Of the 5 model years of the Toyota Sienna Hybrid we cover, the 2025 has the most (266). Older model years have had longer to collect complaints.