Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
- Remedy
- Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
A damaged coolant hose can leak, causing the engine to overheat, and increasing the risk of fire. In addition, large amounts of coolant spilling onto the roadway can increase the risk of a crash to other vehicles.
- Remedy
- Dealers will inspect the radiator and replace any damaged parts, as necessary, free of charge. Owner notification letters are expected to be mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q8.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Body & glass recall
A sunroof switch that is inadvertently pressed can result in unintended auto-closure of the sunroof, increasing the risk of injury.
- Remedy
- Dealers will replace the roof module switch, free of charge. Owner notification letters are expected to be mailed September 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60F6.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A loose engine design cover may contact hot surfaces in the engine compartment and melt, increasing the risk of a fire.
- Remedy
- Dealers will remove the engine design cover, free of charge. Once parts become available, Volkswagen will provide a free updated engine design cover under a separate Service Action. Owner notification letters were mailed by March 29, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10H5.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
1
Most reports here involve premature wear.
Read full complaint
Shift knob is beginning to crack at the right rear base of the knob. Car had less that 1000 miles before noticing the crack. I checked if I was affected as I read on vwvortex forums that many other golf mk8 were reporting shift knobs falling off mid shift.
Source: NHTSA complaint ODI #11501758 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
3
Most reports here involve software faults.
Read full complaint
While stopped at a stoplight, the infotainment system went blank and all sorts of errors showed on dashboard display. The infotainment system continued to turn on and off approximately every 30 seconds. No audio, no backup camera and limited to no functionality via the infotainment system. According to VW Dealership, VW is currently working on a fix. No fix to date!
Source: NHTSA complaint ODI #11694355 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve software faults.
Read full complaint
Travel assistance failure are constant and the emergency braking system engages occasionally which can be a detriment to the occupants. The constant chiming and notifications are a distraction and the car has to be stopped and turned off in hopes of the system resetting properly. Dealerships do not know of any updates and Volkswagen has updated these issues in Europe but still to this date has not acknowledged these issues in USA
Source: NHTSA complaint ODI #11532170 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
3
Most reports here involve software faults.
Read full complaint
This vehicle constantly displays and announces erroneous “Emergency Assist Is Currently Not Available” and “Travel Assist Is Currently Not Available” warnings. These warnings distract drivers and put the safety of the driver, passengers, and the public at risk because drivers have to take photographs of these erroneous warnings while they are occurring. Drivers have to document this defect through photographs because the dealerships deny the existence of the defect or request documentation when the defect does not appear as a fault in the vehicle's electronics modules . This is a widespread problem with this vehicle model and apparently is caused by a defective steering wheel. Dealerships are uncooperative in fixing this defect.
Source: NHTSA complaint ODI #11595286 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve corrosion.
Read full complaint
Water got inside of door causing damage to door, vehicle was previously repair via 57J3 service bulletin to prevent said damage but i believe repairs were made to late to prevent said issue i believe will eventually cause door to prematurely rust and create a hole in a 2022 model year vehicle Local dealerships will not repair as they state it was cause by road damage which doesn’t make sense as the damage is protruding out not in and also on the opposite side of which the paint is protruding there is another bulge No body work was ever performed on vehicle
Source: NHTSA complaint ODI #11577408 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve software faults.
Read full complaint
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning.
Source: NHTSA complaint ODI #11591997 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2022 has 10 complaints on file, fewer than the 2017 (15) and fewer than the 2024 (12). Of the 4 model years of the Volkswagen Golf R we cover, the 2017 has the most (15). Older model years have had longer to collect complaints.