Vehicle consistently misfires after fueling. Sometimes the pump shuts off early before filling the tank adding 5-9 gallons when I should expect 12. VW claims it is bad fuel but to get bat fuel at multiple gas stations over the course of a year is unlikely. I believe it is related to the suction jet pump that VW was forced to recall on various models but dealerships will not inspect this part. It has been in for diagnosis 7 times since the first cel was triggered in May of 2025.

Source: NHTSA complaint ODI #11756625 · view all complaints for this vehicle at nhtsa.gov

The infotainment system attempts to call for information or help. It disconnects my cell phone from bluetooth or USB and causes the screen to swap to either of the above call pages and makes a loud 'click' sound. It then cancels the call and attempts them again around a second or two later and gradually speeds up until the car is entirely turned off. The screen flashing and clicking is extremely distracting and there is no way to resolve it short of entirely shutting the vehicle off and letting it sit for a few minutes. In order to full reset, I have to find an exit or risk completely turning the vehicle off and getting out on the highway. I was unable to reset it with it detecting me in my seat. I have multiple videos where I was able to find a parking lot and record the issue. I have tried to reset it and turn the vehicle on and off with no success. I have videos of that as well. I have been to multiple dealers and they told me that there are no error codes, so they can not fix or assess it unless I bring it to them while it's happening. It happens a few times a week. I have been driving to Pittsburgh for work (5 hours each way) and I have it happen at least once each way. There does not seem to be any specific trigger to make it happen. I have had it at low speeds in town (15-25 mph) or highway speeds (60-70 mph). I have a third dealer looking at it on 1/31/2025. No warning lights on dash. Below date is the first date I recorded it happening on video. Started around a month or two sooner but no proof of it.

Source: NHTSA complaint ODI #11636346 · view all complaints for this vehicle at nhtsa.gov

The Hill Hold Assist system on my 2024 Volkswagen GTI (manual transmission) repeatedly holds the brakes too long when starting on an incline. The brakes remain engaged for 1–2 seconds even after I begin releasing the clutch and applying throttle, which causes the car to stall or hesitate before moving. This creates a safety risk when pulling into traffic or when other vehicles are behind me on a hill. This issue has occurred at least four times within the first 1,000 miles of driving. It is easily reproducible on normal hills and happens under normal driving conditions. I have many years of experience driving manual transmission vehicles, including a 2019 GTI, and I have never experienced this kind of delayed brake‑release behavior on any other vehicle. The system’s interference is abnormal and unexpected. There is no option in the vehicle settings to disable or adjust Hill Hold Assist, and many other 2023–2024 GTI manual owners report the same problem. This appears to be a calibration issue that results in unexpected stalls, hesitation, and delayed acceleration, creating a potential safety hazard.

Source: NHTSA complaint ODI #11738383 · view all complaints for this vehicle at nhtsa.gov

Sunroof would operate without touching switch, or fail to operate if switch was touched. Similar to 2022 Golf R recall: NHTSA Campaign Number: 22V542000 I took multiple videos of the problem and VW replaced switch module under warranty.

Source: NHTSA complaint ODI #11607707 · view all complaints for this vehicle at nhtsa.gov