Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Electrical system recall
A short circuit in a high-voltage battery increases the risk of a fire.
- Remedy
- Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An air bag that does not deploy properly in a crash increases the risk of injury.
- Remedy
- Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.
- Remedy
- Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
4
Most reports here involve transmission slipping.
Read full complaint
Car is just back from the dealer for 40k service 2 days ago, while driving about 35mph a turtle icon and a check engine light came on car rate limited itself to 25mph had I been on a faster road I would’ve likely been rear ended
Source: NHTSA complaint ODI #11610199 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
4
Most reports here involve sudden stalling.
Read full complaint
I reported this issue last year when my car was just barely outside of the extended service plan agreement we had on the car. I had called the dealership with similar issues as well way before hand. My infotainment system which controls all and I mean all of the safety features I paid/am still paying for no longer works. It’s a known issue with Volvo they know and so do other mechanics. Prior to this my instrument panel completely blanked out:went black for a minute while driving. Thankfully the car never shut off but I called them they said see if it happens again and that was that. I only really have my blindspot indicators working everything else doesn’t. With that I lost access to my back up camera, and proximity sensors
Source: NHTSA complaint ODI #11665222 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve loss of braking.
Source: NHTSA complaint ODI #11612411 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
3
Most reports here involve premature wear.
Read full complaint
The indirect measurement TPMS system of this car has misdetected low tire pressure on three occasions. Most recently, on October 3 while driving on the freeway at about 70 MPH the TPMS alert illuminated. I checked the information screen and the display showed low pressure in all four tires. Because I have had misdetection of the right front tire twice before, and that it seemed very unlikely that all four tires would deflate at the same time, I disregarded the alert as a false detection. Later I checked the air pressure in all four tires and found it to be exactly correct. In an earlier episode, as I mentioned the TPMS alerted that the right front tire was low. In this instance, I did not have a history of false detections, so I believed the information to be accurate and immediately exited the freeway and returned home where I had a (very accurate) tire pressure gauge. Of course, the pressure was correct in all tires. I then followed the Volvo recalibration procedure and this completed successfully until later that day when the same tire alerted to low pressure again. I rechecked, again pressure was correct, and re-ran the calibration procedure. I did not have any other false detection again until about a year later when the October 3 incident occurred. The car has had at least one “total system update” to the software to address other issues since the first false detection incident, possibly two (not sure). The problem I am having with this is that Volvo apparently decided to change from direct sensor measurement to indirect wheel speed measurement around 2019 or 2020 as a cost saving measure. That is fine, but the indirect measurement system they are using is causing so many false alarms that now the first thing I think when I see an alert is that it is not a real problem. This is not a good situation. Volvo forums are full of complaints by other owners of similar false alarms. Volvo should fix this problem through software or restore direct measurement.
Source: NHTSA complaint ODI #11618880 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve airbags not deploying.
Read full complaint
I purchased a vehicle from a dealership that was aware of faulty airbags that was returned to dealership from another consumer. I discovered the issue a few months later when airbag warning light appeared and had it repaired which included steering wheel airbag, lower knee airbag and the seat belt in September. I did know it was involved in a accident prior to purchase since carfax states airbags did not deploy. A reporter approached me in September to inform me that my vehicle was involved in a story of said dealership selling cars with faulty airbags. The Volvo service advisor and myself did reach out the dealership seeking out financial assistance which they state since the vehicle passed a multi point inspection they are not liable to assist financially. The DA is aware of the situation and I am seeking damages that could have resulted in my bodily injury of lost of life.
Source: NHTSA complaint ODI #11623092 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve software faults.
Read full complaint
When parked, the driver side mirror of various SPA Volvos seem to automatically adjust the driver side mirror in random directions after the driver exits the car. Then, on returning to the car, the mirror is not re-adjusted. Thus, if the driver fails to check the position of the mirror before driving off, they may find themselves in a situation where the mirror is unexpectedly out of alignment and they are unable to view behind them and to the left. They then have to re-adjust the mirror to its proper position while driving, which is unsafe. This is a known problem that has been reproduced by countless dealerships. The common fix is to replace the driver door module, however I believe there should be a recall for this as it poses a safety concern and some drivers may not have the means to pay for the replacement.
Source: NHTSA complaint ODI #11743095 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2022 has 15 complaints on file, fewer than the 2019 (23) and fewer than the 2024 (20). Of the 9 model years of the Volvo S60 we cover, the 2012 has the most (121). Older model years have had longer to collect complaints.