Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Transmission recall
Rear wheels that lock up while driving increase the risk of a crash.
- Remedy
- Dealers will install new transmission control module (TCM) software, free of charge. Owner notification letters were mailed April 7, 2026. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252536750. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
Engine failure increases the risk of a crash.
- Remedy
- Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
A seat belt with a deformed rivet may not properly restrain an occupant, increasing the risk of injury during a crash.
- Remedy
- Dealers will inspect the rivet head formation on both the left and right side third-row seat belt buckle assemblies and replace seat belt buckle assemblies, as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 28, 2022. Owner notification letters were mailed on November 1, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N222372380.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
- Remedy
- The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
- Status
- Corrected automatically through an over-the-air software update.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
48
Most reports here involve sudden stalling.
Read full complaint
On XXX, at approximately 6:30 AM, I was driving my Cadillac Escalade ESV when the vehicle suddenly and completely lost engine power while I was traveling on the roadway. The engine stopped without any warning.There were no warning lights, warning messages, unusual noises, or other indications that an engine failure was about to occur. The loss of propulsion was sudden and unexpected.I was barely able to maneuver approximately half of the vehicle onto the shoulder. A significant portion of the vehicle remained in the roadway, creating a serious safety hazard to me and other motorists. I was forced to remain in this dangerous position for approximately two hours while waiting for a tow truck.The vehicle was towed to Richland Motors in Roswell, New Mexico. The dealership diagnosed the engine as seized and determined that the engine requires replacement. I have been informed that a replacement engine is currently unavailable/on backorder, and I have not been provided with a definite date when the vehicle will be repaired.This incident is particularly concerning because the vehicle had already received the L87 engine recall repair at the dealership on XXX. The recall repair was completed approximately five months before this catastrophic engine failure. As part of the service performed at that time, the engine oil was changed to 0W-40.The vehicle subsequently experienced a complete engine failure and sudden loss of propulsion while being driven, despite having already undergone the recall repair. The most significant safety concern is the sudden loss of propulsion without any warning. There was no opportunity for me to recognize an impending engine failure and safely pull off the roadway before the engine stopped. I was fortunate to be able to get part of the vehicle onto the shoulder, but the vehicle remained partially in the roadway for approximately two hours while awaiting assistance.am requesting that NHTSA document and investigate this.
Source: NHTSA complaint ODI #11764354 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve sudden stalling.
Read full complaint
Traveling at 70mph the car had some hesitation, then the dash displayed "vehicle is in neutral ", then displayed "shutting down systems to save battery ", then "vehicle is in transport mode". Pulled onto the shoulder of the highway and vehicle would not turn over or start. Called Cadillac roadside and had vehicle picked up and transported to FITZGERALD CADILLAC in Annapolis Maryland.
Source: NHTSA complaint ODI #11710761 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve sudden stalling.
Read full complaint
I have had multiple issues with my forward collision system on my 2022 Escalade. The system randomly fails, alerts of vehicles in front of me without vehicles there, and has even slammed on the brakes while in cruise control on the highway. There was no one in front of me; however, there were people behind me when the brakes slammed. This could easily have caused an accident. I requested the vehicle be fixed and multiple sensors were replaced. The vehicle still alerted that the system was inoperative AFTER getting it "fixed." The dealer came to the house, drove the vehicle, and then turned off the automatic braking system to prevent an accident or further problems.
Source: NHTSA complaint ODI #11536290 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve loss of steering.
Source: NHTSA complaint ODI #11669878 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
4-12-2023 My 8-year-old daughter and I were driving a 2022 CADILLAC ESCALADE esv and were hit by an out-of-control Ford F150 at a speed of 60 miles. The airbag on the car was almost completely driven, and the insurance company told us the total loss. Fortunately, we were all only affected by it. Minor injuries but none of the car's doors were damaged at the time of the accident. My daughter couldn't open and unlock her doors by herself. I couldn't let my daughter climb into the cab and get out of the car with me from the cab. Then the police came and asked me. Can you open the door to make sure there is no one else inside? That's when I found out that the car can't be opened from the outside even if the door is unlocked when the power is off. I think it's because the Escalade is not a mechanical door handle. They had to be broken. The car window was opened from the inside, and I was thinking that if I passed out in the collision that day and the car caught fire again, it would not be a simple matter even if someone passed by and wanted to save me. Their engineers went to verify the experience and ideas I encountered, which may save many lives. Of course, the Escalade is my dream car, and I will buy it again it save me and my daughter.
Source: NHTSA complaint ODI #11520700 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Source: NHTSA complaint ODI #11608184 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2022 has 56 complaints on file, fewer than the 2021 (71) and fewer than the 2023 (86). Of the 11 model years of the Cadillac Escalade Esv we cover, the 2023 has the most (86). Older model years have had longer to collect complaints.