Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Engine recall
Engine failure increases the risk of a crash.
- Remedy
- Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Brakes recall
Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
- Remedy
- The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
- Status
- Corrected automatically through an over-the-air software update.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
16
Most reports here involve sudden stalling.
Read full complaint
On August 17, 2026, at approximately 96,685 miles, my 2024 Cadillac Escalade ESV equipped with the 6.2L L87 V8 engine lost motive power while I was driving on Highway 101 in California. The vehicle stalled, I pulled over, and I was unable to restart it. The vehicle was towed to the dealer. The dealer diagnosed a seized engine that would not rotate, with metal contamination in the oil system and internal engine damage caused by a failed bearing. During teardown, the dealer specifically documented that the rod bearing failed and caused the engine seizure. This vehicle had previously received the GM L87 engine recall remedy on August 11, 2025, at approximately 47,987 miles. The dealer documented that the required PicoScope test passed and that the vehicle was operating normally at that time. The engine failure occurred approximately 48,698 miles after the recall remedy. GM subsequently replaced the engine under warranty. I am reporting this as a safety-related loss-of-motive-power event because the engine failed while the vehicle was traveling on a major highway and could not be restarted. I request that NHTSA consider this incident in connection with Recall 25V-274 and Recall Query RQ26001 and evaluate whether the recall remedy adequately identifies L87 engines that remain at risk of subsequent failure.
Source: NHTSA complaint ODI #11762937 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve sudden stalling.
Read full complaint
The Forward Collision Warning system will shut off while driving and an error message will appear. Also, the entire dashboard and radio goes blank and restarts while driving. Also, the backup camera often does not work, instead of an image the screen will flash purple then go black without any image at all. We have brought the car in multiple times for repair, the dealer has had the car for well over a month and it is still not repaired.
Source: NHTSA complaint ODI #11760521 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve loss of braking.
Source: NHTSA complaint ODI #11678998 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve other issues. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11715124 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Read full complaint
**Exhaust Emissions System Issues** I have visited the dealership four times for the same problem that was fixed. Unfortunately, the system broke again within three days of each visit. This repeated issue has resulted in a significant amount of wasted time and effort.
Source: NHTSA complaint ODI #11687141 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2024 has 22 complaints on file, fewer than the 2023 (86) and more than the 2025 (12). Of the 11 model years of the Cadillac Escalade Esv we cover, the 2023 has the most (86). Older model years have had longer to collect complaints.