Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
- Remedy
- The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Suspension recall
Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.
- Remedy
- Dealers will inspect and tighten the left and/or right stabilizer bar bracket bolts, as necessary, free of charge. Owner notification letters were mailed May 8, 2025. Owners may contact Cadilac customer service at 1-800-333-4223. GM's number for this recall is N252494190.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
An improperly welded seat belt bracket may not restrain an occupant as intended, increasing their risk of injury during a crash.
- Remedy
- Owners are advised not to use the left-rear and center-rear seating positions until the recall repair is completed. Dealers will replace the rear seat cushion frame, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232425220.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of a crash.
- Remedy
- Dealers will reprogram the BCM, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232422960.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will inspect and, if necessary, replace the high-voltage battery pack, free of charge. Letters explaining the safety risk were sent to owners January 5, 2024. Owner notification letters were mailed June 6, 2023. Owners may contact GM's Cadillac customer service at 1-800-458-8006 and the EV Concierge number: 1-833-HUMMER-EV (1-833-486-6373). GM's number for this recall is N232404441.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
- Remedy
- GM will update the video display control module software, free of charge. Owner notification letters were mailed November 15, 2022. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222379510.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Brakes recall
A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
- Remedy
- The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 or EV Concierge at 1-844-EV-CADILLAC (1-844-382-2345). GM's number for this recall is N242453471.
- Status
- Corrected automatically through an over-the-air software update.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
1
Most reports here involve software faults.
Read full complaint
The 2023 Lyriq has 3 selections on the touch screen menu for the level of regenerative braking. They are: 1. Off 2. Low 3. High (I did not go out to my car to see exact wording) The serious issue is that, without notice to the driver, the setting can be reset to "Off". This must be a programming error or bug, but what is dangerous is expecting regenerative braking and NOTHING happens. You are forced to reset the level of regenerative braking. At a random interval, the setting will again RESET. This should get IMMEDIATE attention at GM's Lyriq design center.
Source: NHTSA complaint ODI #11569075 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
18
Most reports here involve software faults. Of these, 1 mention a crash.
Read full complaint
Backing out of driveway and screen went black and a collision occurred a second or two later. We have had the Lyriq in the shop multiple times for glitchy screens and screen going black but never has been fully resolved. I did recieve a recall letter (unfortunately I threw it away) but now it shows no recalls (strange). This black screen issue has been a problem since day 1 but now it has resulted in a collision. I have been unable to even back my car out of the garage when raining due to the sensitivity of the collision detect so there is NO excuse that it didn't alert. Cadillac has had the car since the accident and claim nothing is wrong with it and they are not responsible. I do not believe that. I have met with dealership GM who is looking into this further. I wanted to bring to the NTSB as this is 100% a safety concern. Thank God there wasn't a child on a bike or a baby in a stroller behind us. This didn't result in any human harm but the vehicle sustained damage that I believe was the direct result of malfunctioning technology on the car to prevent it.
Source: NHTSA complaint ODI #11682101 · view all complaints for this vehicle at nhtsa.gov
Brakes
3
Most reports here involve loss of braking.
Source: NHTSA complaint ODI #11607351 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve loss of steering. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
Weather was dry. Time was 5:30 PM - still sunlit. Driving down the interstate, 70 MPH in the middle lane of a three lane highway. Super Cruise is active, no cars in front of me within 500+ feet. I MAY recall a partially blown tire in the lane to my left. All of a sudden, car brakes and slows abruptly to about to about 40MPH. I can not recall of brakes were active but my car was configured for "one pedal driving" so when the accelerator was disengaged, the brake is applied. "Service Driver Assist" warning comes on. The service driver assist icon on the dashboard remained yellow. The next morning, the service driver assist icon was gone.
Source: NHTSA complaint ODI #11610956 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2023 has 24 complaints on file, fewer than the 2024 (114). Of the 3 model years of the Cadillac Lyriq we cover, the 2024 has the most (114). Older model years have had longer to collect complaints.