Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Electrical system recall
An improperly secured battery may become damaged in a crash, increasing the risk of a fire.
- Remedy
- Dealers will inspect the high-voltage battery bolts and replace or re-tighten the bolts, as necessary, free of charge. Owner notification letters are scheduled to be mailed September 8, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252511300.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Suspension recall
Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.
- Remedy
- Dealers will inspect and tighten the left and/or right stabilizer bar bracket bolts, as necessary, free of charge. Owner notification letters were mailed May 8, 2025. Owners may contact Cadilac customer service at 1-800-333-4223. GM's number for this recall is N252494190.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Incorrect head restraint information may lead to improperly adjusted head restraints, increasing the risk of injury in a crash.
- Remedy
- GM will mail owner's manual inserts with the correct illustrations and descriptions for rear outboard head restraints, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N252492340.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
4
Most reports here involve unintended acceleration. Of these, 1 mention a crash.
Read full complaint
The contact owns a 2025 Cadillac Lyriq. The contact stated that while driving approximately 45 MPH on a four-lane highway with the cruise control deactivated, the vehicle unintendedly accelerated. The contact stated that the vehicle accelerated above 100 MPH. During the failure, the cruise control erroneously activated but the speed was not displayed. The contact attempted to stop the vehicle by depressing the brake pedal but it accelerated instead. OnStar was contacted for assistance and moments later the vehicle decelerated and was driven to the shoulder. The contact stated that the vehicle travelled approximately 3 miles before the vehicle decelerated. The contact exited the vehicle, and there was smoke coming from the wheel wells and the brake pads. A tow truck was called to the scene, and the vehicle was towed to a local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 10,000.
Source: NHTSA complaint ODI #11759406 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
6
Most reports here involve software faults.
Read full complaint
I was driving on the freeway and was between two cars. The car on my right was trying to merge into me. I immediately was breaking while trying to control steering. I attempted to honk three times and my honk horn would not work. In a case of an emergency, that is absolutely unacceptable a car like this should be able to honk.
Source: NHTSA complaint ODI #11757615 · view all complaints for this vehicle at nhtsa.gov
Brakes
4
Most reports here involve loss of braking. Of these, 2 mention a crash, 3 mention an injury.
Read full complaint
I was in a public parking lot and slowly approached a parking space in front of a store. When I applied the brakes to stop in the space, the car did not respond, it continued to drive forward, up the curb, crashed through the store front, and eventually came to rest mid-way in the store, amidst the furniture and store structure.
Source: NHTSA complaint ODI #11715882 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve loss of steering.
Read full complaint
Stopped at the West Bound Thruway Seneca service area. After returning to the vehicle, multiple error messages were displayed on screen. "Have Power Steering Serviced, Service Stabilitrak, Service Headlamps, AWD Tempoarily Unavailable" Steering was the main issue. It was almost impossible to turn and steer. It was fortunate that it was after a stop and not while driving. The vehicle was towed to the dealer but it has yet to be determined why the steering failed.
Source: NHTSA complaint ODI #11743028 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
On XXX, I was involved in a collision with my 2025 Cadillac Lyriq with vin # [XXX]. in which my vehicle struck a parked car, then a tree, then a curb, in sequence, at approximately 30 mph. The vehicle continued onto the curb after the final impact. All passengers sustained injuries and required X-rays and medical treatment. There were no warning lights or dashboard indicators prior to the collision suggesting any system malfunction. During the collision, the front airbags did not deploy despite multiple significant impacts. Additionally, Automatic emergency braking didn't engage as it should Following the collision, inspection showed extensive front-end damage including damage to the tires, suspension, and cross member, hood, grill, fender etc. requiring full front-end replacement. I am requesting that NHTSA investigate the non-deployment of the airbag system and the brake failure in relation to this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11759823 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
Read full complaint
The contact owns a 2025 Cadillac Lyriq. The contact stated that after starting the vehicle, there was a cracking sound inside the vehicle. The contact looked up and saw that the moon roof glass was cracking. The contact stated that the crack had extended several feet. There was no impact on the moon roof glass to cause the glass to crack. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 6,000.
Source: NHTSA complaint ODI #11724156 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2025 has 18 complaints on file, fewer than the 2024 (114). Of the 3 model years of the Cadillac Lyriq we cover, the 2024 has the most (114). Older model years have had longer to collect complaints.