Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Suspension recall
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
- Remedy
- DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Suspension recall
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
- Remedy
- DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
59
Most reports here involve unintended acceleration. Of these, 2 mention a crash, 5 mention an injury.
Read full complaint
AFM/DOD lifter failed while driving which causes multiple systems to go offline including Traction Control, stability control, ABS just to name a few. This happened while coming off freeway which can be a safety risk as vehicle was at higher speeds. This is a known GM problem with 5.3l engines and should have been addressed years ago.
Source: NHTSA complaint ODI #11749950 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
35
Most reports here involve electrical shorts.
Read full complaint
Hybrid system failed while driving resulting vehicle becoming disabled on the road. Took to GM shop, they informed that the Hybrid System failed. Parts are unavailable because GM discontinued them. GM shop is not willing to replace with used battery due to the lack of reliability “we would have the same problem just a few miles down the road”. GM shop bipassed hybrid system resulting in the vehicle only working if it is on a trickle battery charger. Filed complaint with GM and GM told us they cannot help because the part is discontinued. This vehicle cannot operate without being on a trickle charge which is a hazard to all people on the road. GM discontinued a part that is vital to the vehicle’s safety and usability. GM provided no resolution, therefore putting all 2011 Chevy Silverado Hybrid vehicles at risk for immediate and unforeseen vehicle failure.
Source: NHTSA complaint ODI #11512025 · view all complaints for this vehicle at nhtsa.gov
Brakes
17
Most reports here involve loss of braking. Of these, 5 mention a crash.
Source: NHTSA complaint ODI #11528430 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
15
Most reports here involve loss of steering. Of these, 2 mention a crash.
Read full complaint
While pulling into a parking spot the steering stopped working almost causing me to crash into another car. I shut the car off and restarted and the power steering was still out.. thank god i wasn’t on the highway
Source: NHTSA complaint ODI #11466609 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
299
Most reports here involve airbags not deploying. Of these, 13 mention a crash, 25 mention an injury.
Read full complaint
[XXX] WITH ONLY 88,500 MILES no wreck or other incident service airbag light came on and dealership wants 180.00 just to check it. what creates the issue is that my other vehicle a 2010 Tahoe with 285,000 miles came on within 3 days of this one. What am i supposed to do? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11690080 · view all complaints for this vehicle at nhtsa.gov
Structure & body
79
Most reports here involve corrosion.
Source: NHTSA complaint ODI #11726233 · view all complaints for this vehicle at nhtsa.gov
Other systems
59
Most reports here involve premature wear.
Read full complaint
Odometer Fraud. The contact purchased a 2011 Chevrolet Silverado 1500. The contact discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 103,000. However, at the time of the vehicle registration, it was discovered that the mileage was 155,000; but the Service record indicated that the mileage was 108,000.
Source: NHTSA complaint ODI #11729677 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 563 complaints on file, more than the 2010 (362) and more than the 2012 (216). Of the 17 model years of the Chevrolet Silverado 1500 we cover, the 2014 has the most (1,434). Older model years have had longer to collect complaints.