Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Engine recall
Engine failure increases the risk of a crash.
- Remedy
- Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A trailer that detaches from a vehicle while driving increases the risk of a crash.
- Remedy
- OEM will replace the rear bumper mounting bracket and hitch, free of charge. Owner notification letters are expected to be mailed in August 2024. Owners may contact OEM customer service at 1-800-810-7252.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
228
Most reports here involve sudden stalling. Of these, 2 mention a crash.
Read full complaint
Got my truck back yesterday from in shop for 2 weeks from being repaired. Got to red light just stopped my engine shuts off. Dash shows engine/transmission problems. Exact same thing happened two weeks ago. Had to get towed into dealer again this am
Source: NHTSA complaint ODI #11763787 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
37
Most reports here involve software faults. Of these, 2 mention a crash, 1 mention an injury.
Read full complaint
OnStar Telemetry Control module suddenly failed. Systems such as automatic crash detection, directions, mapping and OnStar emergency connection and SOS all not working. Rests did not work and truck is at the dealership for repairs. Internet reports that this is a common issue with 24-25 models but GMC not proactively repairing or compensating owners for repair. They issued a service bulletin for some models but are resisting a recall to address safety issues. GM Service update N262547330.
Source: NHTSA complaint ODI #11763475 · view all complaints for this vehicle at nhtsa.gov
Brakes
8
Most reports here involve loss of braking. Of these, 2 mention a crash.
Read full complaint
from a stop during fast acceleration made a left turn and rear section or rear axle sounded like it went over a speed bump or wheels locked up, then transmission felt like it was in high gear, did not want to move , or very slowly , i accelerated rpm was 2k or 3k still moving very slowly, this was in heavy traffic. I notice that check engine light went on with TC, parking brake service , some pad lock ( dont know what the ped lock is). 2nd time this happen the parking light service light went on and the brakes locked up again in traffic. 0
Source: NHTSA complaint ODI #11762475 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
6
Most reports here involve loss of steering.
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At just over 36,000 miles, the vehicle randomly started jerking to either side of the road. It's not continuous and happens at random intervals while driving. Sometimes the steering wheel would jerk with the movement of the tires, other times, it felt as if the steering wheel had disengaged for a moment. The first time it happened, we were traveling on a highway at 55mph and were jerked towards oncoming traffic. I immediately stopped the vehicle and turned around to head back home at a safer rate of speed. The steering issue continued numerous times until my arrival at home. This issue just happened today, so it has not been inspected by anyone yet. There were no warning lamps, messages, or other indications.
Source: NHTSA complaint ODI #11718120 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
2
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
The car seat anchor system is very poorly designed and extremely difficult to use. I just spent an hour trying to ensure the seats for our grandchildren are installed correctly. The upper anchors are poorly placed, difficult to access and do not inspire confidence the seats will be secure in the event of an accident. This is after I had to take the truck in for a warranty claim because the lower car seat anchor on the back seat passenger side was covered by factory upholstery and could not be used at all. It’s very frustrating when one attempts to comply with safety regulations but poor design inhibits the proper installation of car seats.
Source: NHTSA complaint ODI #11694779 · view all complaints for this vehicle at nhtsa.gov
Structure & body
13
Most reports here involve smoke.
Source: NHTSA complaint ODI #11755633 · view all complaints for this vehicle at nhtsa.gov
Other systems
12
Most reports here involve premature wear. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11743351 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2024 has 306 complaints on file, fewer than the 2023 (373) and more than the 2025 (98). Of the 17 model years of the Chevrolet Silverado 1500 we cover, the 2014 has the most (1,434). Older model years have had longer to collect complaints.