Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
1985
Most reports here involve sudden stalling. Of these, 26 mention a crash, 10 mention an injury.
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The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked, the contact discovered fuel leaking underneath the vehicle. The contact restarted the vehicle several times, and the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of an unknown recall; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 225,000.
Source: NHTSA complaint ODI #11723323 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
103
Most reports here involve sudden stalling. Of these, 2 mention a crash.
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The 2010 Ford fusion has 2584 complaints the second highest from 2010 to 2014; mine has been giving me intermittent issues for 3 years now and some times there is no error code and inspection cannot find anything wrong- but for 2010 year their has been none even though those years are the same generation car. Thats not fair stopping at 2011-the 2010 is the same car with the same issue-issue a recall; people are getting these expensive repairs and the issue comes back sometimes!!! Give us the same recall for the same car!!! 2010: (2584 complaints) 2011: (500) 2012: (3000) 2013: (2000) 2014: (1000) Your recall does not encompass the whole generations years; agian the same car as the 11's to14's
Source: NHTSA complaint ODI #11739694 · view all complaints for this vehicle at nhtsa.gov
Brakes
519
Most reports here involve loss of braking. Of these, 30 mention a crash, 13 mention an injury.
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The ABS Hydraulic Control Unit (HCU) failed internally due to a stuck valve. The component remains on the vehicle and is available for inspection upon request. While braking normally on a public road, the vehicle hit a minor road bump, causing the ABS to momentarily engage. Immediately following the bump, the brake pedal lost all hydraulic resistance and dropped severely to the floorboard. The vehicle experienced an immediate, drastic reduction in stopping power and an extended braking distance, nearly causing a collision. This sudden loss of braking capability puts the driver, passengers, and other motorists at immediate risk of a severe accident. There were absolutely no warning lamps, error messages, or symptoms prior to hitting the road bump. The braking system functioned completely normally until the exact moment the ABS was triggered by the uneven road surface. The vehicle and its components have not been inspected by the manufacturer, police, or insurance representatives. This identical safety-compromising failure mode (loss of pedal pressure immediately following ABS activation on a bump) is a thoroughly documented defect covered by Ford under Safety Recall 19S54 and Customer Satisfaction Program 21N11. However, because this specific vehicle has a production date falling just outside of Ford's arbitrary manufacturing window (which cut off on July 15, 2009), the vehicle is barred from receiving the safety remedy. This vehicle uses the exact same layout and suffers from the exact same dangerous safety defect. The NHTSA needs to investigate and force an expansion of the vehicle build dates for this recall before this known defect causes a fatal crash.
Source: NHTSA complaint ODI #11746335 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1711
Most reports here involve loss of steering. Of these, 36 mention a crash, 22 mention an injury.
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The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 65 MPH, the vehicle became difficult to maneuver and failed to return to normal operation. The advancetrac warning light was illuminated and the "Power Steering Fault" and "Advancetrac Failure" messages were displayed on the instrument panel. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
Source: NHTSA complaint ODI #11764480 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
521
Most reports here involve airbags not deploying. Of these, 23 mention a crash, 23 mention an injury.
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I was rear ended while parked at a stop light, the force of the impact drove me into the vehicle in front of me. During the accident my seatbelt pretensioner failed to work at the same time my sun visor unexpectedly dropped down swung towards me and my head struck the edge of the visor which made a gash in my forehead down in between my eyes, there was blood visibly running down my nose at the scene of the accident. I went to the ER afterwards to seek medical attention. 3 days after the accident i suffered a seizure, i have no prior seizures before this incident. Since the accident i’ve continued to have headaches, signs of short term memory loss, and having trouble finding words sometimes.
Source: NHTSA complaint ODI #11738425 · view all complaints for this vehicle at nhtsa.gov
Structure & body
117
Most reports here involve premature wear. Of these, 2 mention a crash, 4 mention an injury.
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The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was at the dealer for an oil change and tire rotation, the contact was informed that the tires were unable to be rotated due to severely corroded rear jacking points, preventing the vehicle from being placed on the car lift. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was 109,755.
Source: NHTSA complaint ODI #11592847 · view all complaints for this vehicle at nhtsa.gov
Other systems
170
Most reports here involve premature wear. Of these, 3 mention a crash, 2 mention an injury.
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We were made aware of Recall 11V574000 by our automotive shop, which applies to lugs/nuts/bolts on 2010 Ford Fusions, but only starting with manufacturer dates April 2009. This vehicle is dated February 2009, but we have replaced lugs/nuts/bolts at least 6 times in the past 5 years, clearly having the same problem. It has been an expensive, constantly reoccurring problem.
Source: NHTSA complaint ODI #11734661 · view all complaints for this vehicle at nhtsa.gov