At least one recall carries a do-not-drive or park-outside warning. Confirm by VIN that the repair was completed before driving or buying this car. The fix is free at a dealer.
Before you buy
- Power steering assist failure: about 49% of complaints. Ask whether the steering rack or power steering gear has been replaced or reprogrammed under recall, and watch for a power steering warning or heavy steering on the test drive.
- Throttle body stalling and power loss: about 1 in 5 complaints.
- Brake pedal sinking, ABS failure: about 1 in 16 complaints.
- Run the free VIN recall check for the 9 recalls to confirm on this model, starting with the airbags recall (19V001000).
Based on a random sample of 300 of the 2,785 complaints filed with NHTSA for this model, read and summarized with AI. 265 of them describe a failure the owner experienced; the rest (recall notices, parts delays, worries) are left out of these counts. Complaints are unverified owner reports.
Known problems
What owners report most often, grouped into named problems. Summaries are written by AI from the complaints; open a problem to read the owners' own words.
Power steering assist failure
Owners report the power steering warning coming on and steering assist cutting out, making the wheel very hard to turn or causing it to seize, lock up or jerk while driving. Some say the failure returned after steering rack or column repairs.
- How common
- 148 of the 300 complaints we read (49%), roughly 1,374 of all 2,785 on file
- Safety
- Can affect control: 136 of 148 reports; 2 reports mention a crash
- Related recalls
- Owners mention 15V340000, 19V001000. Check the VIN for it.
Before you buy: Ask whether the steering rack or power steering gear has been replaced or reprogrammed under recall, and watch for a power steering warning or heavy steering on the test drive.
- Power steering assist was lost at 35 mph, making the wheel hard to turn and the car wobble; the VIN was not in the steering recall. · filed Sep 2026
Read the owner's complaint
The contact owns a 2011 Ford Fusion. The contact stated that while driving 35 MPH, the vehicle lost power steering assist, making the steering wheel difficult to turn and causing the vehicle to wobble from side to side. The message "Power Steering Assist" was displayed, and an unknown warning light illuminated. The contact stated that the failure posed a safety risk to the contact and her children. The contact pulled over to the side of the road, and the vehicle was towed to her parent's residence. The contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure by phone.
NHTSA complaint ODI #11764337
- Power steering disengaged while turning with a Power Steering Assist Fault and steering angle sensor code; owner says Ford said it is not covered. · filed Dec 2025
Read the owner's complaint
Turning into a parking lot, power steering disengaged and warning message "Power Steering Assist Fault" appeared. Took the vehicle to an O'Reilly's auto store to have the DTCs read and the printed sheet listed code C1277-20: steering angle sensor signal failure. This issue was dealt with under the recall 15S18 and then customer satisfaction 15N01 for Ford, but I can't tell after calling Ford if my vehicle was part of the recall or not and they say it's not covered. I can't get any real answers one way or another.
NHTSA complaint ODI #11706483
- Power steering no longer works. · filed Nov 2025
Read the owner's complaint
Power steering no longer works.
NHTSA complaint ODI #11697550
Throttle body stalling and power loss
Owners report the car losing power, hesitating, going into limp mode or stalling while driving, often with a wrench light on. Dealers frequently replaced the throttle body, though some say the problem returned.
- How common
- 59 of the 300 complaints we read (20%), roughly 548 of all 2,785 on file
- Safety
- Can affect control: 57 of 59 reports; 1 report mentions a crash; 1 report mentions an injury
- A triangle warning light comes on while driving, the car slows down on its own and sometimes shuts off, including at a traffic light. · filed Aug 2021
Read the owner's complaint
I have safety concern with my vehicle, because if I am driving there’s a triangle shape light that pops up and when it happened it automatically reduces the speed of the car and sometimes shuts it off while other drivers are driving behind me. This happens to me frequently and the most recent was yesterday 8/9/2021 at a traffic light the vehicle completely shuts off and this is very concerning with my safety and that of my family and I don’t know the problem and how to get it fix. This is a major safety issue and I hope to get an answer from you people and have the problem taking care of. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint ODI #11428501
- Car hesitated violently when accelerating from a red light, with check engine and wrench lights on. · filed Sep 2019
Read the owner's complaint
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN ACCELERATING FROM A RED LIGHT, THE VEHICLE VIOLENTLY HESITATED TO ACCELERATE AND THE CHECK ENGINE AND WRENCH WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.
NHTSA complaint ODI #11256362
- Car randomly loses power while driving, and the power steering warning light comes on. · filed May 2019
Read the owner's complaint
POWER STEERING LIGHT COMING ON, CAR RANDOMLY LOSING POWER WHILE DRIVING.
NHTSA complaint ODI #11207629
Brake pedal sinking, ABS failure
Owners report the brake pedal suddenly sinking to the floor or traveling too far with little braking, sometimes after ABS activation, and a few report complete brake failure. Repairs mentioned include the brake hydraulic pump, ABS module and master cylinder, sometimes without fixing the problem.
- How common
- 19 of the 300 complaints we read (6%), roughly 176 of all 2,785 on file
- Safety
- Can affect control: 19 of 19 reports; 1 report mentions a crash
- ABS module fails intermittently and the brake pedal can go to the floor without stopping the car, nearly causing crashes. · filed May 2024
Read the owner's complaint
The brake ABS module fails intermittently on 2010-2012 model year Ford Fusion Hybrid vehicles. It has failed multiple times on mine and I have only owned the vehicle for 2 months. The vehicle is available for inspection. When the module fails, the vehicle switches from electronic to manual braking; however, there are times when the brakes will not engage with the pedal at full travel, touching the floor board of the car. When this happens, the car does not stop and has almost resulted in accidents in the past and around April 2024, most recently for me. The only reason a crash did not occur is the light I was stopping for changed green and the car in front of me began moving. I was traveling approximately 25 mph when I began to press the brake pedal. I pumped the pedal 3 times but was still traveling around 15 mph when the light turned green. I had the car inspected by a mechanic because of this issue and found out the entire ABS module and brake pump housing is defective; the plastic pieces from the module that connect to the pump can fracture due to brake pressure. The module is also vin/vehicle specific and replacement parts are extremely hard to find. Symptoms leading to this issue are the parking brake lights-one on the instrument cluster and one on the information screen, and the Check Brake System message illuminate. There is also a clicking noise and vibration from the brake pedal, which I was told is the electronic assistance lever moving away from the pedal. There are multiple people talking about this in online forums and seems to be a well documented fault, even into 2024.
NHTSA complaint ODI #11588315
- Brakes failed completely at 65 mph on the highway; brake and AdvanceTrac warnings appeared after restart and the car is being diagnosed. · filed Dec 2023
Read the owner's complaint
While driving on a major highway during rush hour, at the posted speed limit (65MPH) , without any warning the vehicle completely lost any and all braking capability without any prior warning or indication of an issue later on after managing to avoid any type of accident or collision with anything around. I turned the car off, when turning the car back on then and only then I received a dashboard full of lights most important being “service advancetrac” and (!) BRAKE, “Check break system”. By reading many other forums with the same car and the exact issues and notifications it says that there is a glitch in the ABS module with communicates with the hydraulic control unit which caused complete and catastrophic brake failure. Which could have resulted in a major accident, risking my life, the occupants of my vehicle, and any other vehicle around. Lucky I was able to maneuver my way off to the side of the highway, and slowly make my vehicle come to a stop, then putting it in park, which would be the only way to stop the vehicle from moving or rolling back or forward. I believe this is a very serious issue that must be addressed. The car is now being diagnosed at a Ford Dealer at a cost of $200 and probably a repair cost of over $2600 according to others. I’am still waiting after spending $1000 on a car rental to make it to work so I would not risk my job. This is all more money then I even make, these companies need to be held accountable for putting the lives of me and my family and all the other people and families on the road that day. Thank god this did not end differently. The website is not allowing me to upload any photos of the light that appeared on the dashboard only after the incident occurred! I would have liked for people to see incase they experience this same issue
NHTSA complaint ODI #11561821
- Brake pedal suddenly dropped to the floor while slowing; the master cylinder has failed three times in six months. · filed Jul 2023
Read the owner's complaint
The master cylinder has gone out 3 times within 6mo of repair and warranty repair. Yes, it was confirmed and repaired by Goodyear Auto Service Center both previous times. I have the receipt to the warranty repair. The third time just happened last night. The vehicle has a current state inspection sticker. No warning light or symptoms at all. When driving without warning the brakes go to the floor and it’s harder to stop when driving. Yes the vehicle can be inspected upon request. Last night I was approving the corner of an intersection. My destination was a store on the corner. My speed was approximately 40-45 and I began to slow down by not accelerating. As I became closer to the driveway I began braking at which point almost immediately I felt what I can best describe as a disconnect, almost a pop of release like. At this point the brakes immediately went to the floor and I was scared I wasn’t going to be able to stop. I pumped the brakes and was able to slow the car down and turn in.
NHTSA complaint ODI #11534514
Interior door handle failure
Owners report the inside door handle or latch linkage breaking so the door cannot be opened from inside, forcing them to lower the window and use the outside handle.
- How common
- 8 of the 300 complaints we read (3%), roughly 74 of all 2,785 on file
- Safety
- Injury risk: 5 of 8 reports
- Driver's interior door latch fails to open the door from inside; only the exterior handle works. · filed Jan 2019
Read the owner's complaint
VEHICLE WAS PARKED, AFTER DRIVING. THE INTERIOR, DRIVER'S SIDE DOOR LATCH MECHANISM FAILED TO OPEN THE DRIVER'S SIDE DOOR. THIS WAS THE CASE IF THE VEHICLE WAS ON OR OFF, AND THE CASE IF THE LOCKS WERE ENGAGED OR DISENGAGED. IN THE EVENT OF AN ACCIDENT, THE DRIVER WOULD BE UNABLE TO OPEN THE DOOR FROM THE INSIDE. HE OR SHE WOULD NEED TO OPEN THE WINDOW AND/OR CRAWL TO ANOTHER DOOR. THE EXTERIOR HANDLE DOES STILL OPERATE THE LATCH.
NHTSA complaint ODI #11172406
- Interior door handle will not open the door; owner says this could trap occupants after a crash and wants a recall. · filed Sep 2018
Read the owner's complaint
THE INTERIOR DOOR HANDLE OF MY 2011 FORD FUSION WILL NOT OPEN. NOT ONLY IS THIS AN INCONVENIENCE, IT'S ALSO DANGEROUS. IN AN ACCIDENT EVERY SECOND COUNTS. IF YOU CAN'T ESCAPE YOUR VEHICLE THE RESULTS COULD BE FATAL. I RESEARCHED ONLINE AND FOUND THAT THE DOOR HANDLE PROBLEM IS PREVALENT WITH 2006-2012 FUSIONS, AS EVIDENT BY THE NUMBER OF COMPLAINTS. THERE IS EVEN A WORK AROUND TRICK POSTED. THE SERVICE DEPARTMENT AT THE AUTONATION FORD WESTLAKE DEALERSHIP QUOTED $212.59 TO REPAIR MY HANDLE. MY INTAKE REPRESENTATIVE QUOTED THE COST OF REPAIR WITHOUT EVEN LOOKING IT UP BECAUSE HE'S PROCESSED SO MANY, MANY REPAIRS. THE VEHICLE MANUFACTURER SHOULD VOLUNTARILY ISSUE A RECALL AND REPAIR THE CAR
NHTSA complaint ODI #11130061
- Driver interior door latch failed; the driver cannot exit without lowering the window and using the outside handle. · filed Aug 2017
Read the owner's complaint
DRIVER'S SIDE INTERIOR DOOR LATCH FAILED. CANNOT EXIT VEHICLE WITHOUT ROLLING DOWN DRIVERS SIDE WINDOW AND OPENING EXTERIOR DOOR HANDLE.
NHTSA complaint ODI #11020258
Fuel tank leaks
Owners report the fuel tank cracking and leaking gasoline, and fuel odor or leaks during refueling.
- How common
- 3 of the 300 complaints we read (1%), roughly 28 of all 2,785 on file
- Safety
- Injury risk: 2 of 3 reports; 1 report mentions a fire; 3 reports mention an injury
- Related recalls
- Owners mention 15V793000. Check the VIN for it.
- Gas tank cracked near the top and leaks fuel; owner says the VIN was not included in a related recall. · filed Sep 2024
Read the owner's complaint
The gas tank has developed a crack towards the top of the tank. This appears to be from the exact same issue that Ford recalled because the "purge valve" can cause the pressure to change inside the gas tank. As the pressure increases and decreases, a crack can develop in the top of the tank, allowing fuel to leak. My VIN was not included in the recall for some reason. Even though it is the exact same model and I believe was even built at the same plant in Mexico where the other impacted vehicles were made.
NHTSA complaint ODI #11615872
- Fuel leaked from the car during refueling and a fuel odor was noticed; the dealer wanted more paid diagnosis. · filed Feb 2023
Read the owner's complaint
The contact owns a 2011 Ford Fusion. The contact stated that an abnormal, fuel odor was coming from the vehicle. There was no warning light illuminated. The contact then noticed that while refueling the vehicle, fuel started to leak from the vehicle. The vehicle was taken to an independent mechanic who confirmed the fuel leak. Upon investigation, the contact discovered NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline). The contact reached out to the manufacturer who referred her to a local dealer for a diagnostic test. The contact was informed by the dealer that additional work was needed to determine the cause of the failure, which would cost an additional fee. The vehicle was not repaired. The failure mileage was approximately 131,000.
NHTSA complaint ODI #11507663
- Faulty fuel tank leaked gasoline onto the ground; car was at the dealer over six months and the engine light keeps returning. · filed Oct 2016
Read the owner's complaint
GAS LEAKING ON GROUND DUE TO FAULTY FUEL TANK. CAR HAD TO BE TAKEN IN AN LEFT WITH DEALER FOR 6+ MONTHS. PROBLEM WITH ENGINE LIGHT ON REOCCURRING.
NHTSA complaint ODI #10916201
Less common problems (complaints in the sample)
- Capless fuel inlet warning (2)
- Door latch failure (2)
- Steering rack clunk and cracking (2)
- Tail light melting and fire (2)
- Transmission harsh, erratic shifting (2)
- Unintended acceleration (2)
- Airbag delayed deployment (1)
- Brake booster pressure loss (1)
- Engine failure (1)
- Flywheel and starter damage (1)
- Front coil spring breakage (1)
- Hybrid throttle lag (1)
- Mass air flow sensor failure (1)
- Rear brake calipers sticking (1)
- Recurring check engine code (1)
- Tie rod failure (1)
- Tire blowout (1)
- Traction control false activation (1)
- Transmission engages wrong direction (1)
- Transmission slipping into neutral (1)
- Transmission slips out of park (1)
- Windshield wiper failure (1)
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
- Status
- Do not drive until repaired. A dealer fixes this free of charge.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
- Status
- Do not drive until repaired. A dealer fixes this free of charge.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
- Remedy
- Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
- Remedy
- FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
643
Most reports here involve sudden stalling. Of these, 10 mention a crash, 6 mention an injury.
Read full complaint
The contact owns a 2011 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated while the brake pedal was depressed. No warning light was illuminated. The failure reoccurred on several occasions. The vehicle was towed to a tow yard; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.
Source: NHTSA complaint ODI #11751514 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
64
Most reports here involve sudden stalling. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11748423 · view all complaints for this vehicle at nhtsa.gov
Brakes
184
Most reports here involve loss of braking. Of these, 14 mention a crash, 3 mention an injury.
Read full complaint
2011 abs system module it’s supposed to go back to default and it didn’t and the brakes completely stop working my car didn’t want to start and there’s no light nor abs light no check engine light no code comes out to warn that the brakes are not working I have 119000 ABS module failure Brakes stopped working
Source: NHTSA complaint ODI #11730555 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1437
Most reports here involve loss of steering. Of these, 39 mention a crash, 20 mention an injury.
Read full complaint
The contact owns a 2011 Ford Fusion. The contact stated that while driving 35 MPH, the vehicle lost power steering assist, making the steering wheel difficult to turn and causing the vehicle to wobble from side to side. The message "Power Steering Assist" was displayed, and an unknown warning light illuminated. The contact stated that the failure posed a safety risk to the contact and her children. The contact pulled over to the side of the road, and the vehicle was towed to her parent's residence. The contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure by phone.
Source: NHTSA complaint ODI #11764337 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
272
Most reports here involve airbags not deploying. Of these, 14 mention a crash, 12 mention an injury.
Read full complaint
7/24/25 Ford Dealer replaced airbag recall, however, the caution light still lights up, like there is still a problem. to do a diagnostic why , they will not cover the cost. Is it possible that the new Airbag still has a problem and should they cover the cost of diagnostic problem
Source: NHTSA complaint ODI #11676292 · view all complaints for this vehicle at nhtsa.gov
Structure & body
101
Most reports here involve premature wear. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
The contact owns a 2011 Ford Fusion. The contact stated that the front driver's side door locking and opening mechanisms malfunctioned, and the door could not be opened from inside the vehicle. The contact rolled down the window to access the exterior door handle to open the door. The vehicle was taken to the local dealer who replaced the locking mechanism, and the vehicle was repaired. The contact stated that the failure recently reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000. The VIN was not available.
Source: NHTSA complaint ODI #11606831 · view all complaints for this vehicle at nhtsa.gov
Other systems
84
Most reports here involve electrical shorts. Of these, 1 mention a crash, 2 mention an injury.
Source: NHTSA complaint ODI #11762967 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 2,785 complaints on file, fewer than the 2010 (5,126) and more than the 2012 (2,514). Of the 11 model years of the Ford Fusion we cover, the 2010 has the most (5,126). Older model years have had longer to collect complaints.