The contact owns at 2021 GMC Sierra 1500. The contact stated that while driving 60 MPH, the engine was overheating. The message "Reduce Engine Power" was displayed. The contact shifted to neutral to reach the dealer. The contact associated the failure with Special Coverage: N252508341; however, the VIN was not included. The dealer diagnosed the vehicle with coolant control valve failure, and the vehicle was repaired. The manufacturer was made aware of the failure and stated that the cost of the repair was not covered under the special coverage program. The failure mileage was approximately 94,328.

Source: NHTSA complaint ODI #11764209 · view all complaints for this vehicle at nhtsa.gov

Dashboard keeps returning to aljarir type writing. We bought it with American English but won't stay in English. Monday will be 30 day and I believe the dealer is ghosting me. Y'all have any ideas how to reset the dashboard without replacing the radio??? Closest answer I was given.

Source: NHTSA complaint ODI #11764558 · view all complaints for this vehicle at nhtsa.gov

I am submitting supplemental evidence regarding my 2021 GMC Sierra (VIN [XXX]) for Recall Query RQ26001, Campaign 25V-274. Despite multiple repair attempts, my vehicle remains unsafe and non-compliant with GM Service Bulletin N252494002. The recall remedy was performed deficiently. [XXX] Northeast Buick GMC installed a remanufactured short block instead of the required complete engine, reused the original seized-engine oil pan (which continues to leak), and failed to address critical electrical damage. Documentation proves they deleted Labor Operation 14BUZ (Engine Electrical) after their technician noted a blown mega fuse. A second dealer, Penske Chevrolet, subsequently deleted Labor Operation 77CVZ01 from my repair order, demonstrating a systemic pattern of ignoring recall-required repairs. Electrical damage has cascaded, resulting in a burnt fuse block and active faults P0615, P0617, P26E4, P26E6, U0623, and U0284. More critically, within 24 miles of my last service, the vehicle developed a new, severe safety failure: the "Service Brake Pad Monitor" system failed, accompanied by a red "Service System" dashboard alert and a noticeably spongy brake pedal. These brakes were recently serviced, yet this failure introduces a new risk of crash not present prior to the recall "remedy." GM Executive Resolution Case XXX has provided no resolution, reimbursement, or safety assurance, ignoring all deadlines since XXX. I possess extensive documentation, including service orders showing deleted labor operations and diagnostic logs. I request this update be integrated into the investigation of RQ26001, as the current remedy is demonstrably ineffective and has exacerbated safety hazards. The manufacturer’s refusal to remediate these issues, despite my compliance, leaves me with an unsafe vehicle and significant financial loss. I am prepared to provide all supporting records to substantiate this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11750329 · view all complaints for this vehicle at nhtsa.gov

Vehicle: 2021 GMC Sierra SLT | VIN: [XXX] Dealership: Carl Black GMC Roswell, GA (11225 Alpharetta Hwy, 30076) | Invoice #[XXX] | Service Date: [XXX] Paragraph 1 – Suspension Hazard: Dealership diagnosed a worn left upper ball joint (popping sound on left turns) and installed Rough Country aftermarket upper control arms on my stock-height Sierra SLT. These arms are designed for lifted suspension and alter factory caster/camber geometry, placing extreme stress on ball joints. This can cause sudden ball joint separation, wheel collapse, and total loss of steering control at speed. The dealership admitted on the invoice they "could not find branding" on original parts and chose non-OEM lift components without my consent or any safety disclosure. Paragraph 2 – Brake Failure & No Safety Warning: The same service included a full front/rear brake job (pads + resurfaced rotors) using their certified technicians and parts. After pickup, the brakes failed to operate properly. When I returned, the service manager refused to correct their own workmanship and instead quoted $1,900 to repair the very brakes they just serviced. Most critically, at vehicle pickup they issued no written or verbal safety warning—no "do not drive" instruction—despite the brakes being knowingly compromised, endangering me and the public. Paragraph 3 – Requested Action: The service manager was unprofessional, condescending, and refused accountability. I request an immediate NHTSA investigation into Carl Black GMC's unauthorized use of lift-kit suspension parts on stock vehicles, failure to warranty their own brake service, and reckless omission of safety warnings at delivery. This dealership pattern poses an imminent public risk. Please escalate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11752674 · view all complaints for this vehicle at nhtsa.gov

2021 GMC Sierra 1500 [XXX] miles 36,500. My childs seatbelt does not work and the lane keep assist does not work INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11678503 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving at various speeds, the tailgate opened independently. The failure occurred several times and became more persistent recently. The contact stated that while the vehicle was parked in the driveway, the side marker lights started flashing, and the tailgate opened. Additionally, upon exiting a store, the contact discovered that the tailgate had opened while the vehicle was parked. The dealer and the manufacturer were notified of the failure and confirmed that the VIN was not included in a recall. The failure mileage was approximately 66,000.

Source: NHTSA complaint ODI #11764674 · view all complaints for this vehicle at nhtsa.gov

This was the first time I had ever experienced the rear differential locking up at highway speeds in my truck. It was probably the day after I bought the truck. I was going down route one southbound going probably around 60 miles an hour and the wheels locked up and the vehicle felt like it was gonna come to a screeching hole. It felt like I hit something And then the wheels unlocked and it allowed me to keep driving. I thought that I might have hit the cruise control button on the steering wheel by accident and chopped it up to operator error which now I know is one of the most dangerous recall issues I’ve ever had to experience or indoor. Thank goodness my family was not with me at the time. But these issues continued on for months…

Source: NHTSA complaint ODI #11694350 · view all complaints for this vehicle at nhtsa.gov