The contact owns a 2024 GMC Sierra 1500. While shifted in reverse, the back over prevention camera intermittently displayed a black screen accompanied by two failing camera symbols. During the most recent failure, the camera displayed a blank image, causing the vehicle to crash into the garage door, causing damage to the garage door. The failure was intermittent. No injuries were reported. A police report was not filed. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Source: NHTSA complaint ODI #11746275 · view all complaints for this vehicle at nhtsa.gov

My vehicle has experienced repeated and unresolved electrical system failures and unexpected loss of power steering assist. The problem involves multiple warning lights, module communication faults, drivability issues, and simultaneous malfunctions affecting systems including power steering, traction control, transmission, four-wheel drive, and other electronic controls. Repair records, diagnostic information, and videos documenting the failures are available for inspection upon request. The most serious incident occurred on August 23, 2026, when the power steering failed unexpectedly while I was driving. The sudden loss of steering assist made the vehicle difficult to control and nearly resulted in a collision with an oncoming vehicle. The failure created a significant safety risk because it impaired my ability to safely steer and control the vehicle. The condition has occurred multiple times over several months and has resulted in repeated dealership visits. Repairs have included replacement an HVAC controller, but the failures have continued. The vehicle has been inspected multiple times by an authorized dealer, and the manufacturer has been notified through an open support case. As of the most recent repair visit, no confirmed root cause or permanent repair had been identified, and the dealership was still working with engineering support to diagnose the issue. Prior to and during these failures, numerous warning lamps and service messages appeared, including warnings related to power steering, traction control, transmission, four-wheel drive, trailer brake system, steering column lock, and tire monitoring systems. In some incidents, the vehicle entered reduced-performance mode. These warning messages first appeared in November 2025 and have continued intermittently despite multiple repair attempts. The recurring and unresolved loss of power steering assist while driving creates an ongoing risk of crash or injury.

Source: NHTSA complaint ODI #11762555 · view all complaints for this vehicle at nhtsa.gov

While driving a new 2024 GMC Sierra SLT (13,000), I received a prompt to SERVICE SAFETY RESTRAINT SYSTEM. My airbag lamp also illuminated and is now on. Upon researching this issue, it refers to potential failure of seatbelts and/or airbags. I have an appointment tomorrow at the dealership to have them diagnose the issue.

Source: NHTSA complaint ODI #11641642 · view all complaints for this vehicle at nhtsa.gov

As I was driving down the road, I heard a loud explosion. I looked around, didn't see anything that could've hit the truck. I thought it was possibly a gunshot that went off. After driving for another 3 or 4 minutes, I heard glass going everywhere. It was the moonroof that exploded. Thankfully, the sunroof cover was in the closed position. Otherwise, glass would've been all over the interior of the vehicle. I called the dealership to report the incident and to see if this was something that could be covered under warranty. I'm still waiting for a call back. I then called my insurance company to report what happened. I was told to seek a repair shop and collect all receipts for the claim. No warning lights have appeared in the vehicle yet. Since we were driving home from a vacation, we stopped and got a roll of vinyl sticker to cover the outside from rain.

Source: NHTSA complaint ODI #11763807 · view all complaints for this vehicle at nhtsa.gov