Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
64
Most reports here involve sudden stalling. Of these, 1 mention a crash, 6 mention an injury.
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I own a 2011 Hyundai Tucson (VIN: [XXX] ). The vehicle had an engine replacement performed by Hyundai service. Immediately after picking up the car, I noticed a loud abnormal noise coming from underneath the vehicle. I reported the issue right away, but was told nothing was heard and it was dismissed. The noise has continued and worsened over time. I am concerned there may be damage or improper installation affecting the exhaust system or flex pipe, which could be a safety issue. Exact service dates are with Hyundai records, as I do not have them available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11732770 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
7
Most reports here involve electrical shorts.
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While driving my speedometer became erratic, just one time. My cruise control is no longer working, my trip odometer is not working and possibly the odometer is not working properly. I googled for speedometer problems with 2011 Hyundai speedometers and found an article that may be false on Reuters "Hyundai Motor to recall nearly 84,000 US vehicles over instrument panel display failure, NHTSA says" I called Hyundai last week and the lady I spoke with said there was a service bulletin and said it would be repaired at no cost! She even set me up with an appointment at the local dealer. About 2 days later I received an email that said there was no tsb and that it was not covered under warranty. I cancelled the appointment and stopped at the Hyundai dealership. The man I spoke with seemed to know exactly what I was talking about and said it would be almost $200 to diagnose and that would be applied to the repair which would be $7-800. He also said there are 2 different switches and it coud be either switch. I know there's a lot of garbage on the internet but when I saw the article that said that "NHTSA says" and then was told by someone at Hyundai that there is a service bulletin, I believed it. I'm [XXX] old and my wife and I have had this vehicle since new. It's a good vehicle and most likely our last. However I am totally bewildered by this situation. Is there a recall/service bulletin that you are aware of or not? Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11713390 · view all complaints for this vehicle at nhtsa.gov
Brakes
29
Most reports here involve loss of braking.
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The contact's daughter owns a 2011 Hyundai Tucson. The contact stated that upon his daughter attempting to enter the vehicle through the front driver’s side door, the door failed to open. The contact stated that his daughter opened the front passenger’s side door and there was black smoke coming from inside the vehicle. The contact’s daughter discovered that the front driver’s side seat, driver’s side door panel, and headliner was burned. The contact stated that the Fire Department was not called to the scene. There was no one injured. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The dealer was notified of the failure and a tow truck was sent to the residence. While the vehicle was in the dealer's possession, the failure was acknowledged, but the dealer stated that the damages would not be covered for free. The manufacturer was notified of the failure but offered no assistance. The vehicle as not repaired and remained with the dealer. The failure mileage was unknown.
Source: NHTSA complaint ODI #11653195 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
7
Most reports here involve loss of steering. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11453707 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
3
Most reports here involve airbags not deploying. Of these, 2 mention a crash, 1 mention an injury.
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TAKATA RECALL : I HAVE TO DRIVE 47 MILES ON A FAST PACED HIGHWAY IN SOUTHERN FLORIDA IN ORDER TO GET TO MY JOB, DAILY. MULTIPLE TIMES A WEEK I EXPERIENCE A STALL WHILE TRAVELING AT HIGH SPEEDS ON THE HIGHWAY. I TOOK MY CAR TO A LOCAL HYUNDAI DEALERSHIP RECENTLY AND THEY DID NOT EVEN KNOW ABOUT THE UPCOMING RECALL. FOR MONTHS, I HAVE BEEN HAVING TO DRIVE MY CAR AND FEEL UNSAFE. I HAVE TO GO TO WORK, AND I DO NOT HAVE ANOTHER VEHICLE OPTION. I FEEL UNSAFE AND AM INCREDIBLY UPSET THAT HYUNDAI HAS NOT FOUND A RESOLUTION YET. IF THIS PROBLEM IS NOT FIXED SOON I WILL BE FORCED TO GET ANOTHER VEHICLE, REGARDLESS OF MY FINANCIAL SITUATION. MY NEXT VEHICLE WILL NOT BE A HYUNDAI, SOLELY BECAUSE OF THE AMOUNT OF TIME THIS RECALL RESOLUTION IS TAKING.
Source: NHTSA complaint ODI #11206928 · view all complaints for this vehicle at nhtsa.gov
Structure & body
9
Most reports here involve corrosion. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11554499 · view all complaints for this vehicle at nhtsa.gov
Other systems
5
Most reports here involve other issues.
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I am writing regarding the NHTSA Recall Number23V651000. I have been on a waiting list since July when the recall notice about a remedy finally being determined was sent in the mail. I have now called Hyundai of Cool Springs in Tennessee about where I am on the list. At one point they were saying September, then when I called again they were thinking some time in November. We are now almost out of November and I am not getting any updates and would like to park my daughter's vehicle in the garage. The dealership is saying that parts or something on back order with no idea on when I can expect an appointment to resolve this issue. I didn't let my daughter take the car to college thinking I would be able to resolve this by the time we were hitting winter break and her returning to school in January. Please provide guidance on other options to get this remedy taken care of. Thank you
Source: NHTSA complaint ODI #11626390 · view all complaints for this vehicle at nhtsa.gov