The contact owns a 2020 Hyundai Tucson. The contact stated that while the vehicle was receiving a routine oil change, the contact was informed that the oil pan was empty. The contact was advised to take the vehicle to the dealer. The contact was informed about a possible oil consumption test. The contact was informed that there was carbon blowing out of the vehicle. The contact stated that three months later, the oil pan was empty. The vehicle was taken back to the dealer, and engine oil was added; however, the failure reoccurred. The vehicle was taken back to the dealer where the contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the contact heard an abnormally loud sound. The vehicle was taken to the dealer where the contact was informed that the bolts for the driveshaft were missing. The contact was informed that the bolts needed to be replaced. The vehicle was repaired. The contact stated that the dealer was negligent when the engine was replaced and the bolts to secure the driveshaft were not properly installed. The contact stated that the negligence needed to be reported. The contact was later advised by an associate to take the vehicle back to the dealer and requested an overall inspection of the driveshaft. The vehicle was taken back to the dealer, and the inspection was completed. The contact was informed that the vehicle had passed the inspection. The manufacturer was not made aware of the failure. The failure mileage was 80,000.

Source: NHTSA complaint ODI #11758267 · view all complaints for this vehicle at nhtsa.gov

While driving on the expressway my car hit a bump and all the power from the vehicle was lost. I’ve been having issues with my car and have taking it to Hyundai dealership. Everytime I take it they are saying my car is fixed. But it’s not. Now they are saying they didn’t fix it because I didn’t explain the problem to them. I lost control driving high speeds. Thankfully the power returned. When I tell hyuandai in Naperville what happened they said it’s not their responsibility because I didn’t say it was electrical. I told them I didn’t know I had a an electrical problem. I thought that if I take my car in they would tell me the problem.

Source: NHTSA complaint ODI #11747145 · view all complaints for this vehicle at nhtsa.gov

In August/September 2025 my mother's Tucson would randomly shut down on her (completely stall while driving) and she would not be able to turn it back on. If she waited a little while, then she would be able to turn the car back on but it was unknown when the issue would happen again. We took it to the dealer several times after each shutdown and the dealer stated it was not throwing a code and they could not diagnose the problem. The last time we took it to the dealer, the vehicle shut down while they were test driving it and they discovered it was a rear wheel sensor which is part of the ABS system. When the car would stall, lights on the dashboard would start flashing and the car would shudder to a stall. Since repairing that rear wheel sensor, the car has not exhibited the issue until 3 days ago when it again shut down randomly while she was in traffic. This, of course was terribly frightening for her as cars were honking at her and whipping around her vehicle. She was not able to get the car started. A police officer came and parked behind her car, calmed her down, and got her to try the car one more time and it did start up and she was able to proceed to the closest parking lot. After that we followed her home and have an appt. set to go back to the dealership. We are expecting the same run around at the dealer who charges excessive fees to diagnose and then repair the car. My Mom is [XXX] so this is a dangerous vehicle for her to be driving (really for anyone) as I am reading on line others reporting this same condition. I am expecting that they will find that a different rear wheel sensor has failed for which they will want another $800.00 to repair or maybe more now. Obviously we must get rid of this vehicle. It has less than 25,000 miles on it because she only drives to the grocery store and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11738618 · view all complaints for this vehicle at nhtsa.gov

The rear self leveling shocks are worn out. The car bounces terribly and control is an issue. I have confirmation from the dealer that the shocks need to be replaced. There were no warnings that the parts were broken.

Source: NHTSA complaint ODI #11705626 · view all complaints for this vehicle at nhtsa.gov

Was in a side impact car accident last year. And have been speaking with Hyundai off and on since the accident and have basically been brushed off in my concerns about the fact my airbags never deployed when my rear passenger door was essentially ripped off during the car accident. Progressive moved quickly with my claim and Hyundai pretty much told me not their problem since progressive moved the vehicle so fast and they said they can’t locate it even though I gave them exactly who to get in contact with and they never bothered and basically told me my issue was unfounded due to the fact they couldn’t locate said vehicle

Source: NHTSA complaint ODI #11749066 · view all complaints for this vehicle at nhtsa.gov

My driver's seat broke and started wobbling while driving. The whole. Bottom plate is broken and the bolt will not hold it steady. It will not stay in one place. It slides back and forth and bounces up and down

Source: NHTSA complaint ODI #11744712 · view all complaints for this vehicle at nhtsa.gov